Text In Church

Capable Solution with a Steep Learning Curve

Kommentare: Text In Church is a great way for us to stay in contact with people who sign up. We still use email but, the click through rate on links is way higher.

Vorteile:

For the price, I don't think you can do any better than Text In Church. Their base package is plenty for what we need in a church that has 150 weekly attenders. We have the ability to create custom text groups and automated workflows. On top of that, it's there's a pretty good CRM powering it all.

Nachteile:

The one challenge to Text In Church is the learning curve. Some features have a confusing user experience. Fortunately, their solution feels lightweight and it's easy to play around until you figure it out.

Can't Do Without It

Vorteile:

Text in Church and Talk in Church are the backbone of my communications systems

Nachteile:

The pay structure in relation to the features I do and do not use makes it so that I pay a lot for the few services I use, but then have to pay more if I want to use the features I do use to their full capacity.

There are better options than Text In Church.

Kommentare: Mediocre at best. It seems like people either really love it or really hate it. We found it expensive and cumbersome. GLOO is a much better platform and way more economical.

Vorteile:

The ability to communicate with people quickly.

Nachteile:

The texts were not reliable. Often we would schedule them and they'd either not go or be sent at the wrong time (was not operator error). Also, their pricing was extremely high compared to the competition.

Text In Church

Kommentare: We experienced a great system that was serving our needs for a period of time but found that we could use another system that was more cost effective for us.

Vorteile:

Text in Church provides a comprehensive system to follow up with guests and to communicate with members of your church effectively.

Nachteile:

The cost is not feasible for all churches.

GAME CHANGER!

Kommentare: IT's a Game Changer! It's been a wonderful tool that I am expanding every day. It makes my job so much easier! Would HIGHLY recommend it!

Vorteile:

Automated workflows, ability to text or send and email, ability to personalize it. I love that it integrates with the main database I use for our church. I love that I can schedule things things to go out and not have to worry about it again. I love that I can communicate with groups of people but there is individual and personal interaction. I love that you can see who opted out of further messages and am able to update my main database. Customer service and articles are amazing!

Nachteile:

Just a few things I would change....the ability snooze a person within a group when they aren't available that month but may be in the future. I would like to be able to print a report of people that opt out of texts so that I can update my main database. I would like to set a sync time. I would like separate inboxes for different phone numbers. Right now, everything goes to the same inbox

A necessity for church communication!

Kommentare: We use TIC to help people sign up for small groups, go through our discipleship program, sign up for baptism, and more. Their customer service is out of this world. We have had such a great experience with TIC!

Vorteile:

It is simple to use as a tool to communicate with our congregation. Once you load all your people and numbers into TIC, you can put them into groups and categories to message for different reasons and events. It makes it so simple to message back and forth with them too. Not just send out a message but to have a conversation.

Nachteile:

Sometimes it’s difficult when people change their cell numbers and we don’t know so then we continue messaging a new stranger ☺️ I think it can sometimes be confusing when TIC has to use different numbers to ensure the message sends out. It’s confusing to our members seeing different numbers they don’t recognize. Neither of these are TIC issues though.

TIC is a MUST!

Kommentare: Experience has been top notch! Any issue that I had the technical support was right there to help out and fix the issue. They are very personal and there is a name and face behind the voices (text messages). :)

Vorteile:

Using TIC is such a simple process. Very easy learning curve. Saves us time and energy when communicating with our church. Instead of making hundreds of phone calls to get information out we can easily connect with everyone with the click of the mouse.

Nachteile:

The app is a little sketchy at times. It will say I have a ton of unread notifications when they were all read. Other than that it is a great product!

So So Close

Kommentare: So, so.

Vorteile:

The product has great training tools. The customer service is excellent. I agree wholeheartedly with the concept, everyone has their cell phone all the time.

Nachteile:

It is very difficult to sit down and watch all of the training videos. By the time I get back to the videos I feel like I have forgotten a lot of what I learned. Also, there is a fatal flaw in the system. People can fill out the digital card and never put their name. I have ended up with just a bunch of numbers. The solution, according to the company, is to create yet another list to follow up on to get the names, which is why I bought the product to begin with.

Your most affordable staff member!

Kommentare: TIC is a premium platform for organized communication that leads to connection. The team at TIC exemplifies this! Once you are a TIC user you become apart of the TIC family!

Vorteile:

With the automated work flows feature, keywords, QR Codes, and Smart Connect Cards, website integration, this software will go to work for you and is on the clock working 24/7. Creates a connection with those we are reaching.

Nachteile:

There is not currently a function to schedule text bursts on a certain date or time, a feature that could open up some creative communication strategies.

Text in Church

Vorteile:

Ease of use Ability to delegate to other users

Nachteile:

I haven’t encountered any issues with the program up to this point!

The best church resource that exists!

Kommentare: 10/10

Vorteile:

The functionality, consistent desire of staff to improve what is offered, and community between members is perfect. We will never use anything different!

Nachteile:

We can’t think of anything at all. Love that they are willing to listen and revise the system based on what users would like.

Text In Church is the Only way to Communicate

Kommentare: It was the best investment we made in engaging with guests and communicating with our congregation. It's easy to use, has built in templates to help you get started and they are completely customization to fit the needs of your church or group!

Vorteile:

This software is outstanding! Not only is it easy to set up and implement, but the positive feedback you get from being able to easily communicate with guest, congregations, groups, etc, is non-stop. It's the best investment we've made for our church and it continues to grow and improve providing the best features you could ask for!

Nachteile:

The only issue I have with the software is the lack of email open reports. You have to manually check each person to see if they opened the email. Once that function is available, there will be no need for any other type of communications software, this software will offer you everything you need 100%.

Great Application for Church, Organizations, etc.

Kommentare: Text in church has helped us to remain in contact with new visitors, our congregation, leadership, other church groups. Their service is impeccable and they really care about their customers.

Vorteile:

The workflow is one of their greatest features. Once the workflow is setup you do not have to continue to setup up messages, it's automatically done for you.

Nachteile:

To be honest, I do not have anything negative to say or like the least.

Text In Church.... GAME CHANGER!

Kommentare: Our experience has been fantastic and if you have questions they are quick to get you to the right person to help you.

Vorteile:

They ability to set up guest follow up so those who are new do not fall through the cracks. It has helped us stay in contact after someone has come and be able to minister after that initial visit. We also like the ability to put a plan a visit on our site so someone we can communicate with them and give them some invite on our church before they come. This helps out with those awkward feelings for new guests.

Nachteile:

only thing I have is about setting specific dates for txts to go out, which they listen to our feed back and are working on this.

HUGE TIME SAVER

Kommentare: Overall Text in Church has drastically improved our ability to keep in contact with our teams and congregants! It is so easy for them to join a group and keep in contact with us!

Vorteile:

I LOVE LOVE LOVE the ability to schedule text messages or emails! It makes keeping up with my team easy and communication with the entire church a breeze! honestly, I'm forgetful most days and will remember to send someone a message at 10pm and that's not appropriate so I love that I can type it out and schedule it to send at a more appropriate time! I also LOVE the groups! you don't have to go in and select each person each time hoping you don't forget anyone! you can just click the group you want, one click! easy peasy!

Nachteile:

My only complaint would be that sometimes I get logged out randomly, I'm sure it is for security reasons, but I don't realize I'm logged out until I need to use and have to log back in.

ABSOLUTE GAME CHANGER IN GUEST FOLLOW-UP!

Vorteile:

It is clear that TIC thought through just about everything that is relevant to excellent guest follow-up. Automated workflows allow detailed communication with people. Converts manual labor into ministry labor (free to actually be with people more) Workflows can be completely customized Ability to schedule communication beforehand Planning Center compatibility

Nachteile:

Inability to use short code when choosing sending number

Text in Church is a Must Have

Kommentare: Our organization (church) has completely embraced this service as it has totally changed the game in communication.

Vorteile:

It makes in-house communication very easy as well as gives us unlimited ways in outreach.

Nachteile:

Being an automated service for texting and email, it takes some time to learn.

Easy to use and well worth it

Kommentare: Text in Church is a fantastic organization. Any time I have questions I am able to talk directly with someone and they have walked me through the help needed. They are also constantly updating the platform with the changing needs of Churches.

Vorteile:

Text in Church is a fantastic text program that is easy to use, affordable and integrates perfectly with our Church Management Software.

Nachteile:

I do wish they had more alternative pricing tiers in regards to number of text we can send.

Great app, easy to use and the cost is very affordable. High quality product

Vorteile:

Simple and practical to be used. The system allows you to navigate along all the functions and jumping from one to the other in seconds. Which makes the interaction and workflow more effective.

Nachteile:

Sometimes they cut the text in two parts. Also, does not support Spanish grammar. Also, there is a message always advertising you about not to send too many MMS messages because of spamming warnings. This is something that other products manage better and openly promoting it instead of warning you.

Email? What is that?

Vorteile:

The ability to communicate with​ a wide range of people. I see over and over again how much more people will respond to a text communication than an email. If you need people to actually come to an event or sign up for an event, text in church is the way to go.

Nachteile:

Overall it is a great application and don't have too many complaints.

Church Connections

Kommentare: We are very happy with this software. It is allowing us to be connected to so many of our congregation with minimal time invested.

Vorteile:

This enables me to reach out to our members and extended membership efficiently and effectively. We are seeing that texting is the most likely used form of communication with the great majority of people.

Nachteile:

Sometimes it is time consuming to send text to select people without creating a new group for one specific text out. I would prefer not to set up new group each time

AMAZING

Kommentare: I can not recommend this product enoughZ it has been a game changer for our
Ministry!

Vorteile:

The features that Text In Church offers delivers! Groups, automated workflows, smart connect cards, and much more!

Nachteile:

I would like to see more developed integrations that make life easier when using multiple platforms!

Awesome source to reach everyone at one time

Kommentare: They are always helpful and quick to answer any questions or concerns that I have.

Vorteile:

I love that this syncs with Planning Center Online. I can then choose the appropriate list to contact, and send out much needed information .

Nachteile:

The new layout is a little hard to navigate. I really don't like that the scheduled time is in military time. It's very confusing.

We have used their extensively. It is great when it works

Kommentare: I have used this service for over six months now. We have used it extensively in our church, using the highest package they offer. We have sent thousands of SMS

Vorteile:

The concept is great but the service is not reliable, sometimes you send text messages ant it appears as sent in their system

Nachteile:

I have used this service for over six months now. We have used it extensively in our church, using the highest package they offer. I also manage an account for another ministry, so I have used this service enough to give a useful feedback. The concept is great but the service is not reliable, sometimes you send text messages ant it appears as sent in their system ( you are being charged) but in reality they were not sent, this is one of many technical difficulties I have found using Text-in Church.

For the price, it's a really great for automation

Kommentare: I think overall our organization really like Text In Church. It helps us to scale the "personal touch" with every person that walks through our doors.

Vorteile:

How I can setup automation for workflows and just let the software do the rest.

Nachteile:

Sometimes the integration with Planning Center Online is spotty. That can be frustrating.