Reward Gateway

"Easy to navagate round and find work news and information. Savings are fab!"

Kommentare: Saving money, easy to access information

Vorteile: Savings! Especially like the instant loadable cards and vouchers. Like that the search searches for pages and savings. Works with mobile version very well; pages are easy to create and view/find;

Nachteile: Having to log in to site load money on cards (am aware can top by text). Should be easier I.e via an app. An app for the site would be useful. More features would be useful i.e create & amend the tabs/menus along the top; amend colours; more functionality-site is very 'boxy', have a page for forms, policies etc - the downloads area to the right of pages isn't user friendly for this type of page needed; the setting up of blogs is confusion-can't work it out; an email to me as admin when new offers/retailers & features become available; forms would be useful that the user can submit; a function where say, I can upload a new policy for new staff, and there is a function where the user can sign and date to say they have read and understood it, then recorded within the back system (save printing forms for 600 staff!); a catagloe of professional photos to use. Just a few suggestions!

"SmartHub is extremely useful and it's simple to use, especially SmartSpending & SmartInsights ."

Vorteile: I love that employees have the choice of how they save money...... instantly through the app with Instant Vouchers or with generous cashback. It's so easy to use.
SmartInsights provide instant access to how employees spend through the portal and provide every statistic that we could possibly need to gauge employee engagement.

Nachteile: I don't dislike anything about the software. Reward Gateway are always thinking of innovative and helpful products to enhance employee engagement.

"Excellent quality, customer support is exceptional and its so easy to use!"

Kommentare: Increase in colleague engagement and more control of our benefits platform.

Vorteile: The site is engaging, easy to use and of good quality. The software is easy to navigate and personalize when needed.

Nachteile: The reporting is a bit hit and miss, the data is there the reports just don't run sometimes! The customer support team however is reactive and resolve asap.

"Quality interface backed by intuitive functionality"

Vorteile: I appreciate the ease of use for our employees and for myself as an administrator. The service provided by Reward Gateway is also excellent, helping us to extract the most value possible from our investment.

Nachteile: Whilst the functionality works exactly as advertised, its been difficult to gain traction with our workforce in relation to the cashback feature (a totally on-line shopping experience).

"Reward Gateway Platform"

Kommentare: We implemented Reward Gateway in to the Company as a benefit to our employees and as a way of centralising all our main benefits together in one place for ease. I have found the system comprehensive and easy to use/ navigate and out Account Manager has been great for any support or questions along the way over our first year.

Vorteile: Ease of use and layout.
Customised personalised platform

Nachteile: The set up experience perhaps took a bit longer to get right than we thought it would but all in all it turned out fine.