Wer nutzt diese Software?

Die Mitarbeiterengagement-Plattform von Reward Gateway vereint strategische Anerkennung, Kommunikation, Mitarbeiterbefragungen und Vergünstigungen in einer einheitlichen Lösung für Unternehmen aller Branchen.

Durchschnittliche Bewertung

18 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Reward Gateway
  • http://www.rewardgateway.com/
  • Gegründet 2006

Über Reward Gateway

Wenn Mitarbeiter*innen das bekommen, was sie sich bei der Arbeit wünschen, können großartige Dinge passieren. Sie richten sich stärker auf deine Mission, dein Ziel und deine Werte aus, und arbeiten motivierter, härter (und intelligenter) und engagierter, um die Geschäftsergebnisse zu verbessern. Aus diesem Grund wurde die einzige Plattform ins Leben gerufen, mit der du die richtige Kombination aus Mitarbeiteranerkennung, Kommunikation, Umfragen und Vergünstigungen auswählen kannst. Du hast die volle Kontrolle über den Aufbau einer Markenplattform, die den einzigartigen Geist deines Unternehmens widerspiegelt.

Reward Gateway Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Blogs
  • Chat/Messaging
  • E-Mail-Management
  • Fotogalerie
  • Mitarbeiterverzeichnis
  • Newsletter-Management
  • Teilen in sozialen Medien
  • Telefonie
  • Umfrage-Management
  • Veranstaltungskalender
  • Belohnungsprogramm
  • Feedback-Management
  • Gesellschaftliche Anerkennung
  • Gesundheit & Wellness-Programme
  • Kulturelle Ausrichtung
  • Leistungsmanagement
  • Mitarbeiterausrichtung
  • Mitarbeiterauszeichnungen
  • Mitarbeiterrichtlinien
  • Umfragen
  • Zielmanagement
  • Belohnungspunkte
  • Bonus-Katalog
  • Gesellschaftliche Anerkennung
  • Leistungsmanagement
  • Manager-to-Peer-Anerkennung
  • Mitarbeiteranerkennung verfolgen
  • Nominierungen
  • Peer-to-Peer-Anerkennung
  • Verwaltung von Erwähnungen (online, in soz. Netzwerken)
  • Ziele
  • eKarten
  • Aktivitäten/News Feed
  • Audio / Video-Konferenzen
  • Blogs
  • Chat / Messaging
  • Filesharing
  • Mitarbeiterverzeichnis
  • Newsletter-Management
  • Umfragen & Feedback
  • Veranstaltungskalender
  • Wissensmanagement
  • Benutzerdefinierte Umfrage-URLs
  • Datenanalyse-Werkzeuge
  • E-Mail Marketing
  • Fragen-Verzweigung
  • Fragenkatalog
  • Mobile Umfrage
  • Offline-Antwort-Sammlung
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Website-Intercept-Umfragen

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Die hilfreichsten Reviews für Reward Gateway

Easy to navagate round and find work news and information. Savings are fab!

Bewertet am 16.5.2017
Tony C.
Human Resources Advisor
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saving money, easy to access information

Vorteile: Savings! Especially like the instant loadable cards and vouchers. Like that the search searches for pages and savings. Works with mobile version very well; pages are easy to create and view/find;

Nachteile: Having to log in to site load money on cards (am aware can top by text). Should be easier I.e via an app. An app for the site would be useful. More features would be useful i.e create & amend the tabs/menus along the top; amend colours; more functionality-site is very 'boxy', have a page for forms, policies etc - the downloads area to the right of pages isn't user friendly for this type of page needed; the setting up of blogs is confusion-can't work it out; an email to me as admin when new offers/retailers & features become available; forms would be useful that the user can submit; a function where say, I can upload a new policy for new staff, and there is a function where the user can sign and date to say they have read and understood it, then recorded within the back system (save printing forms for 600 staff!); a catagloe of professional photos to use. Just a few suggestions!

Antwort des Softwareanbieters

von Reward Gateway an 17.5.2017

Hi Tony,

Thanks for your detailed review of SmartHub®.

Really pleased to hear that you're making the most of the fantastic range of discounts on the site. Our Retail Team work really hard to continuously improve the offering and recent highlights include the broader range of instant vouchers that you mentioned.

UX is something we're very passionate about at Reward Gateway so it's great to learn that your employees find the mobile version of the site easy to use. We've made a huge investment in mobile this year, so you can expect more updates in this space soon.

We really appreciate all the feedback on how we can make the product even better. I'll be sharing this with our Product & Dev Teams today, you've included some great suggestions especially around customisation. We know this is really important for our customers.

Keep your eyes peeled for more info on our app coming soon. It's going to be a game changer!

Best wishes,
Charlie

SmartHub is extremely useful and it's simple to use, especially SmartSpending & SmartInsights .

Bewertet am 13.11.2017
Paul S.
Strategic Labour Needs & Training Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I love that employees have the choice of how they save money...... instantly through the app with Instant Vouchers or with generous cashback. It's so easy to use.
SmartInsights provide instant access to how employees spend through the portal and provide every statistic that we could possibly need to gauge employee engagement.

Nachteile: I don't dislike anything about the software. Reward Gateway are always thinking of innovative and helpful products to enhance employee engagement.

Antwort des Softwareanbieters

von Reward Gateway an 14.11.2017

Hi Paul,

So pleased to hear that you love the combo of unbeatable employee discounts paired with insightful management information and analytics. We agree that it¿s a great way to get real time ROI on your programme, as well as to see how its impacting overall employee engagement at MTR Crossrail.

We know how important it is to give employees choice, not only where they save, but also how they save - everyone¿s different at the end of the day. It sounds like you¿re making the most of both the instant vouchers and Cashback offering. Don¿t forget, you can also use the SmartSpending¿ App as an even easier way to save whilst on-the-go. Also, our Retail Partnerships Team are brewing up even more innovations to our employee discount product so keep an eye out for some exciting updates around instant vouchers.

Thanks so much for taking the time to leave us a review. We're delighted with the 10/10 and will work really hard to keep you feeling that way!

Best wishes,
Charlie

Excellent quality, customer support is exceptional and its so easy to use!

Bewertet am 17.7.2017
Leanne R.
Benefits Team Lead
Einzelhandel, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Increase in colleague engagement and more control of our benefits platform.

Vorteile: The site is engaging, easy to use and of good quality. The software is easy to navigate and personalize when needed.

Nachteile: The reporting is a bit hit and miss, the data is there the reports just don't run sometimes! The customer support team however is reactive and resolve asap.

Antwort des Softwareanbieters

von Reward Gateway an 17.7.2017

Hi Leanne,

Thanks so much for taking the time to leave us a review on Capterra.

We invest a lot in our client and employee facing customer service teams and I¿m really pleased to hear that your experience with both has been great - we¿re always aiming for world class!

Sorry to hear that the reporting doesn¿t always play ball. We have a team dedicated to creating accurate, timely and beautiful reports in RewardManager¿ but occasionally things don¿t turn out the way we¿d like them to. I¿ll be sure to share your feedback with the wider team here and we¿ll let you know as soon as any new releases come out on the reporting end. In the meantime, if you do experience any temporary glitches then please do continue to reach out to the Client Support team who will be delighted to help.

We¿re really pleased to have you as a client and look forward to partnering with you on future initiatives to increase engagement even further.

Best wishes,
Charlie

Great platform to save money

Bewertet am 17.1.2018
Malcolm Q.
Head of HR
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Discount on many high street retailers and entertainment outlets. Cashback from online retailers.

Vorteile: The product is constantly being developed and new features introduced. The Smart Spending app is a great place to store all your unused vouchers. Company are very responsive on their online chat function. Normally get a response within 2 minutes, even at the weekend.

Nachteile: Nothing really. Many of the niggles we had with the system when we first signed up have been addressed. The main one was having to plan your spending, which is not always possible. Now with instant vouchers you can buy what you need in the shop and have them instantly available on your smart phone

Antwort des Softwareanbieters

von Reward Gateway an 19.1.2018

Hey Malcolm,

Thanks so much for taking the time to leave a review of your employee engagement platform, SmartHub®.

Really pleased to hear that you¿re using the platform to make regular savings. The SmartSpending app and the ever growing range of instant vouchers definitely makes those spur of the moment purchases easier to do. I'm definitely a 'I need it now!' shopper, so I love both of these things, too.

Our Helpdesk will be really pleased to hear that you love the Live Chat function. They¿re online 24/7/365, so you¿ll always be able to get hold of someone come day or night.

Thanks again for sharing your feedback with us today and at the beginning of your journey with RG. Our Product Team and your Client Success Manager read every review and your comments really help us to improve the product and deliver new innovations.

Have a great Friday! :o)

Best wishes,
Charlie

Quality interface backed by intuitive functionality

Bewertet am 22.5.2017
Tom W.
Performance & Reward Specialist
Unterhaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I appreciate the ease of use for our employees and for myself as an administrator. The service provided by Reward Gateway is also excellent, helping us to extract the most value possible from our investment.

Nachteile: Whilst the functionality works exactly as advertised, its been difficult to gain traction with our workforce in relation to the cashback feature (a totally on-line shopping experience).

Antwort des Softwareanbieters

von Reward Gateway an 23.5.2017

Hi Tom

Thanks a lot for leaving us some great feedback on Capterra. It¿s great to hear such positive feedback on the interface and functionality. We understand how important user experience is to your people if they want to regularly engage with the platform, so this is a top priority with our team of developers.

I¿m really pleased to hear that our service is hitting the mark also, I¿ll certainly pass that back to the team and give them a well done!

As for gaining traction with Cashback, we have something coming soon which should help here! We¿ll be launching the employee app SmartSpending¿ this July, giving easier access to online Cashback purchases. This should really help and we can¿t wait to share more information on this soon.

Thanks again for taking time out to leave us a review, we really appreciate it.

Best wishes,
Megan

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