Reward Gateway

"Great product and company"

Kommentare: Having the software has helped us with staff retention and communication. A really good overall experience with a pro-active company.

Vorteile: An innovative company that are continually improving the product. Reward Gateway deliver a bespoke product whilst working closely with their clients to ensure they deliver maximum engagement from the platform. Great features for employees and employers with good reporting tools

Nachteile: Reports are sent by the account manager, it would be helpful to have the analytics at our fingertips. I believe this is something currently being worked on.

"Amazing product for engagement"

Kommentare: I am super happy with Reward Gateway, can't say enough great things about the service, the platform, and the product. It's an amazing product.

Vorteile: Ease of use
Customer Service
Quick response time
Effectiveness of recognition and rewards
Shopping site is a bonus

Nachteile: There is NOTHING I dislike about this product,super happy with it.

"Quality interface backed by intuitive functionality"

Vorteile: I appreciate the ease of use for our employees and for myself as an administrator. The service provided by Reward Gateway is also excellent, helping us to extract the most value possible from our investment.

Nachteile: Whilst the functionality works exactly as advertised, its been difficult to gain traction with our workforce in relation to the cashback feature (a totally on-line shopping experience).

"Easy to navagate round and find work news and information. Savings are fab!"

Kommentare: Saving money, easy to access information

Vorteile: Savings! Especially like the instant loadable cards and vouchers. Like that the search searches for pages and savings. Works with mobile version very well; pages are easy to create and view/find;

Nachteile: Having to log in to site load money on cards (am aware can top by text). Should be easier I.e via an app. An app for the site would be useful. More features would be useful i.e create & amend the tabs/menus along the top; amend colours; more functionality-site is very 'boxy', have a page for forms, policies etc - the downloads area to the right of pages isn't user friendly for this type of page needed; the setting up of blogs is confusion-can't work it out; an email to me as admin when new offers/retailers & features become available; forms would be useful that the user can submit; a function where say, I can upload a new policy for new staff, and there is a function where the user can sign and date to say they have read and understood it, then recorded within the back system (save printing forms for 600 staff!); a catagloe of professional photos to use. Just a few suggestions!

"SmartHub is extremely useful and it's simple to use, especially SmartSpending & SmartInsights ."

Vorteile: I love that employees have the choice of how they save money...... instantly through the app with Instant Vouchers or with generous cashback. It's so easy to use.
SmartInsights provide instant access to how employees spend through the portal and provide every statistic that we could possibly need to gauge employee engagement.

Nachteile: I don't dislike anything about the software. Reward Gateway are always thinking of innovative and helpful products to enhance employee engagement.