Revel Systems

Wer verwendet Revel Systems?

Revel ist ein globales Unternehmen mit rund 750 Mitarbeitern weltweit mit internationalen Büros in Australien, Italien, Litauen und London.

Was ist Revel Systems?

Revel Systems ist eine funktionsreiche Business-Plattform, die die Art und Weise, wie Geschäfte abgewickelt werden, durch die Integration aller vom Point of Sale betriebenen Abläufe und Kundenkanäle in ein einziges Dashboard umwandelt. Das Revel-Ökosystem ist auf maximale Sicherheit, Stabilität, Nutzerfreundlichkeit und Servicebereitstellung ausgelegt und ersetzt sperrige, teure Legacy-Lösungen durch eine schnelle, intuitive iOS-basierte POS-Plattform, die cloudbasierte Technologie und die Mobilität des iPads kombiniert.

Revel Systems – Details

Revel Systems

https://revelsystems.com

Gegründet 2010

Videos zu Revel Systems
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Revel Systems – Preisübersicht

Revel Systems bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Revel Systems ist ab 99,00 $/Monat verfügbar.


Startpreis

99,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Revel Systems – Bereitstellung und Support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • Persönlich
  • Live Online
  • Dokumentation

Revel Systems Funktionen

  • Barcode-Scanning
  • E-Commerce-Integration
  • Elektronische Unterschrift
  • Geschenkkarten-Management
  • Kassensysteme für Einzelhandel
  • Kundenkonto-Profile
  • Mehrere Standorte
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Retourenmanagement
  • Treueprogramm

Siehe die vollständige Kassensysteme Liste

  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management

Siehe die vollständige Kassensysteme für Gastronomie Liste

  • Barcode-Scanning
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Rückgaben nachverfolgen
  • Touch-Screen
  • Verkäufe nachverfolgen

Siehe die vollständige Kassensysteme für den Einzelhandel Liste

  • Bar-POS
  • Barcode-Scanning
  • Benutzerzugriff-Genehmigungen
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Rückgaben nachverfolgen
  • Verkäufe nachverfolgen

Siehe die vollständige iPad Kassensysteme Liste

Revel Systems Alternativen

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Revel Systems – Erfahrungen

Alle Bewertungen lesen

Gesamtbewertung

3,8/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 3,8
Kundenservice 3,5
Funktionen 3,7
Preis-Leistungs-Verhältnis 3,5

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Bailey R.
Heritage Interpreter
Museen & Institutionen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 19.8.2018

"Great"

Vorteile: It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Nachteile: It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Antwort des Softwareanbieters

von Revel Systems an 28.8.2018

Bailey,

Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!

If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/

I hope this helps! Please reach out to us if you have any questions.

- Holden at Revel

  • Herkunft der Bewertung 
  • Bewertet am 19.8.2018
Verifizierter Rezensent
Project Manager
Museen & Institutionen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    2 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Herkunft der Bewertung 
  • Bewertet am 13.9.2019

"Extensive functionality"

Kommentare: Despite the technical issues, our experience with Revel has been great due to its user-friendliness and extensive functionality.

Vorteile: Revel has a lot of features that allow us to easily keep track of our visitor numbers and inventory. The system is very easy for our staff to use and it requires very little training.

Nachteile: We have run into numerous technical issues with Revel and their customer service has not been very helpful when resolving some issues.

  • Herkunft der Bewertung 
  • Bewertet am 13.9.2019
Michael U.
IT Manager
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    2 /5
  • Preis-Leistungs-Verhältnis
    2 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 23.4.2018

"Only good if your needs are very Basic"

Kommentare: Overall Revel is a total letdown and will be replaced by year end with a better system, lots of things we were promised could be done require using their "Open API" which costs more per month than the entire POS system does for 5 stations. We were not told about the API pricing upfront (or that there was even a cost at all, it was pitched like it was included in the regular fee) just that we could use the API to do everything we told them we needed to do, my project manager informed me of the API pricing during our implementation, when I called out the sales rep for never mentioning the additional cost despite repeated conversations about how critical this was she told me "its not my job to tell you the pricing for the API since that's not my department" It is also very difficult to impossible to find and load an order in the dashboard by customer. You have to load the customers orders report, find the customer in the list, click show orders, note the order number, then go to the order history report and then you can click through to the order, why isn't the order number under customers order a hyperlink to take me to the order? They made a systems change to batch process updates to the POS instead of in realtime, we have a custom app that we use for check ins when a customer comes into the store and it adds customers to the revel system so we can link them to a sale and track close rate etc. They used to sync in real time from the dashboard to the stations, after a recent update it takes anywhere from 30-60 minutes for the customers to pull down from the revel dashboard. I have verified they show up on the dashboard instantly as they should, there is just a major delay in syncing back to the iPads now that was not there before the update. Reporting is very weak in certain areas, you can't view profit by anything other than employee which is worthless if you don't have pay rates loaded which we don't since we aren't using that aspect of the system. When we receive inventory in the store, we upload it into the revel dashboard via their excel template this works about 75% of the time, the rest of the time it just silently fails, you will never receive any notice that it failed, where it failed etc. So now before I do any uploads, I do an export of what we have immediately before so when it fails I can compare to the inventory after the partial upload to figure out where the import stopped so I can import the rest. I could keep going but bottom line is if your needs are more than barebones or you are not a restaurant you should look elsewhere for a much better solution.

Vorteile: Overall they have a nice POS interface and it is pretty stable. Their pricing is also pretty good for the base system.

Nachteile: Functions are hard to find
Very much geared towards restaurants, so if you are in another business be prepared to see restaurant specific stuff all over you can't turn off
Material changes to the way things work with zero notice
Can only see profit margin by employee no P&L type report.
Inventory uploads regularly fail with no notice, and no way to tell what was added without doing a manual compare of before and after and trying again with the additional items.

Antwort des Softwareanbieters

von Sarah an 30.4.2018

Hi Michael,

I am truly sorry about your experience and I have shared your feedback with our sales management team, as well as the customer service team.

I am confident that once we get we get a bit more info from you, we will be able to come to a resolution in terms of API and reporting. Our customer service team will be happy to follow up on any outstanding issues you have.

Regards,
Sarah, Customer Advocacy Manager at Revel

  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 23.4.2018
Rachel L.
Manager
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    2 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    1 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 9.5.2020

"They will keep taking your money after you have finished with the software"

Kommentare: The tech support people are nice. The sales team don't care. The accounts will take your money and not give you the service.

Vorteile: Everything in one place like online ordering.

Nachteile: Complicated and were happy to charge for any addition or even when the service was cancelled they kept charging and would not refund. They said they can not refund even though no service was provided. Problems with accounts and over charging was a common occurance during our two years with Revel. I would highly recommend people look at other systems before going with Revel.

  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 9.5.2020
Bill H.
Director of culinary services and hospitality
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Herkunft der Bewertung 
  • Bewertet am 21.11.2018

"Revel, the good and the bad"

Kommentare: Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Vorteile: Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well

Nachteile: If you need a POS that will help you with in depth inventory control, this is probably not the system for you

Antwort des Softwareanbieters

von Revel Systems an 28.11.2018

Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!

  • Herkunft der Bewertung 
  • Bewertet am 21.11.2018