Revel Systems

Revel Systems

von Revel Systems

Wer verwendet Revel Systems?

Revel ist ein globales Unternehmen mit rund 750 Mitarbeitern weltweit mit internationalen Büros in Australien, Italien, Litauen und London.

Was ist Revel Systems?

Revel Systems ist eine funktionsreiche Business-Plattform, die die Art und Weise, wie Geschäfte abgewickelt werden, durch die Integration aller vom Point of Sale betriebenen Abläufe und Kundenkanäle in ein einziges Dashboard umwandelt. Das Revel-Ökosystem ist auf maximale Sicherheit, Stabilität, Nutzerfreundlichkeit und Servicebereitstellung ausgelegt und ersetzt sperrige, teure Legacy-Lösungen durch eine schnelle, intuitive iOS-basierte POS-Plattform, die cloudbasierte Technologie und die Mobilität des iPads kombiniert.

Revel Systems – Details

Revel Systems

https://revelsystems.com

Gegründet 2010

Revel Systems – Preisübersicht

Revel Systems ist verfügbar ab 99,00 $/Monat. Revel Systems bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Revel Systems findest du unten.

Startpreis

99,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Revel Systems Funktionen

Kassensysteme
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Berichterstattung / Analyse
Geschenkkarten-Management
Getrennte Kontrollen
Inventarverwaltung
Kontrollen aufteilen
Liefermanagement
Mobiler Zugriff
Online-Bestellung
Tabellenverwaltung
Treueprogramm
Trinkgeld-Management
Bar-POS
Barcode-Scanning
Benutzerzugriff-Genehmigungen
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Rückgaben nachverfolgen
Verkäufe nachverfolgen

Revel Systems – Nutzerbewertungen

Zeigt 5 von 284 Nutzerbewertungen

Gesamt
3.8/5
Benutzerfreundlichkeit
3.8/5
Kundenservice
3.5/5
Funktionen
3.7/5
Preis-Leistungs-Verhältnis
3.5/5
Bailey R.
Heritage Interpreter
Museen & Institutionen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.8.2018

"Great "

Vorteile: It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Nachteile: It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Antwort des Softwareanbieters

von Revel Systems an 28.8.2018

Bailey,

Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!

If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/

I hope this helps! Please reach out to us if you have any questions.

- Holden at Revel

  • Quelle des Nutzers 
  • Bewertet am 19.8.2018
Verifizierter Rezensent
Project Manager
Museen & Institutionen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 13.9.2019

"Extensive functionality"

Kommentare: Despite the technical issues, our experience with Revel has been great due to its user-friendliness and extensive functionality.

Vorteile: Revel has a lot of features that allow us to easily keep track of our visitor numbers and inventory. The system is very easy for our staff to use and it requires very little training.

Nachteile: We have run into numerous technical issues with Revel and their customer service has not been very helpful when resolving some issues.

  • Quelle des Nutzers 
  • Bewertet am 13.9.2019
Verifizierter Rezensent
Training specialist
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 27.8.2019

"Good idea, good realization on the hardware concept, but buggy software"

Kommentare: Sales, inventory, predictions, CRM, marketing - all nicely done.

Vorteile: It is full wifi, full cloud, very versatile and very nice and sleek.

Nachteile: iOS only, apple only, comes out expensive, heavy toll on the pay as you go needs (licensing tied to number of terminals)

  • Quelle des Nutzers 
  • Bewertet am 27.8.2019
John W.
Manager
Sport, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 8.12.2019

"Good POS Software "

Kommentare: Revel is a much better POS system than previously used. It makes opening and closing very simple. Inventory is fairly simple. I like the look of the software. Definitely recommend it.

Vorteile: Nice clean look and fairly easy to find what you're looking for.
Good POS software that can help you clean up your POS offerings.
Provides fairly good POS protection and security for your business.
Closing and opening is very simple. Saves a good amount of time from previous system used.

Nachteile: When you have two items and only one is discounted, the discount shows in the second item as well. This makes it hard to get the price right. Have had to do a manual discount, rather than percentage to work around this.

  • Quelle des Nutzers 
  • Bewertet am 8.12.2019
Michael U.
IT Manager
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 23.4.2018

"Only good if your needs are very Basic"

Kommentare: Overall Revel is a total letdown and will be replaced by year end with a better system, lots of things we were promised could be done require using their "Open API" which costs more per month than the entire POS system does for 5 stations. We were not told about the API pricing upfront (or that there was even a cost at all, it was pitched like it was included in the regular fee) just that we could use the API to do everything we told them we needed to do, my project manager informed me of the API pricing during our implementation, when I called out the sales rep for never mentioning the additional cost despite repeated conversations about how critical this was she told me "its not my job to tell you the pricing for the API since that's not my department" It is also very difficult to impossible to find and load an order in the dashboard by customer. You have to load the customers orders report, find the customer in the list, click show orders, note the order number, then go to the order history report and then you can click through to the order, why isn't the order number under customers order a hyperlink to take me to the order? They made a systems change to batch process updates to the POS instead of in realtime, we have a custom app that we use for check ins when a customer comes into the store and it adds customers to the revel system so we can link them to a sale and track close rate etc. They used to sync in real time from the dashboard to the stations, after a recent update it takes anywhere from 30-60 minutes for the customers to pull down from the revel dashboard. I have verified they show up on the dashboard instantly as they should, there is just a major delay in syncing back to the iPads now that was not there before the update. Reporting is very weak in certain areas, you can't view profit by anything other than employee which is worthless if you don't have pay rates loaded which we don't since we aren't using that aspect of the system. When we receive inventory in the store, we upload it into the revel dashboard via their excel template this works about 75% of the time, the rest of the time it just silently fails, you will never receive any notice that it failed, where it failed etc. So now before I do any uploads, I do an export of what we have immediately before so when it fails I can compare to the inventory after the partial upload to figure out where the import stopped so I can import the rest. I could keep going but bottom line is if your needs are more than barebones or you are not a restaurant you should look elsewhere for a much better solution.

Vorteile: Overall they have a nice POS interface and it is pretty stable. Their pricing is also pretty good for the base system.

Nachteile: Functions are hard to find
Very much geared towards restaurants, so if you are in another business be prepared to see restaurant specific stuff all over you can't turn off
Material changes to the way things work with zero notice
Can only see profit margin by employee no P&L type report.
Inventory uploads regularly fail with no notice, and no way to tell what was added without doing a manual compare of before and after and trying again with the additional items.

Antwort des Softwareanbieters

von Sarah an 30.4.2018

Hi Michael,

I am truly sorry about your experience and I have shared your feedback with our sales management team, as well as the customer service team.

I am confident that once we get we get a bit more info from you, we will be able to come to a resolution in terms of API and reporting. Our customer service team will be happy to follow up on any outstanding issues you have.

Regards,
Sarah, Customer Advocacy Manager at Revel

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 23.4.2018