Fieldwork

Kommentare: Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Vorteile: Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Nachteile: With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Kommentare: Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.

Vorteile: There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.

Nachteile: The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.

Kommentare: Our company runs very efficiently with FieldworkHQ and we are very satisfied with the program.

Vorteile: Program is very user friendly and easy to use. All of the support staff are always there is help. CSR is fantastic and wonderful at providing fast answers to all of my questions and provides an email review so I can circle back and review in the future.

Nachteile: Canned reports could be more robust. They provide less than stellar data that has to be reviewed and scrubbed prior to it being a functional report.

Kommentare: We searched for a new pest control software for over 3 years. Once we found Fieldworks, we knew it was the fit for us. The system is easy to learn, it can be customized to fit your needs and is packed with features. The reports are clean and easy to use and better yet, make sense. The mobile app is simple and clean, making training techs simple. We can now attach pictures to work orders, track material and record notes and recommendations. The office loves the visual routing ability and work pool options. The e-mail and text functions are awesome and it even allows us to capture reviews. The support is great, the chat function is SO nice. Anytime we have issues or questions, they get right back to us and fix the problems we may have. We truly appreciate their dedication to helping us make the software switch go as smoothly as possible. If your thinking of switching pest control software, Fieldworks should be on the top of your list!

Vorteile: Customization
E-mail functions
Mobile App
Visual Routing

Nachteile: Integrations was difficult due to our former software being unable to provide us the required information. The team at Fieldworks was very helpful with this process and we were able to get it all converted quickly and accurately.

Kommentare: Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.

Vorteile: Intuitive. Easy to use. Consistent development.

Nachteile: Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting