Wer verwendet NABD?
NABD hilft Organisationen aller Größen, einen außergewöhnlichen Kundensupport zu bieten. Von Start-ups bis hin zu großen Unternehmen haben alle NABD aufgrund seiner Skalierbarkeit und seiner Automatisierungsfunktionen ausgewählt.
Was ist NABD?
Eine Cloud-Kundensupport- und Helpdesk-Software mit Backend-Ticketing-, Knowledge-Base- und Case-Management-Funktionalität zu erschwinglichen monatlichen Kosten. NABD ermöglicht Unternehmen die effiziente Unterstützung eines Kunden von überall und zu jeder Zeit, unabhängig vom Kanal, über den der Kunde Support in Anspruch nimmt (Webportal, E-Mail, Social Media, Chat, mobile Apps). NABD ist die einzige Lösung mit einem voll funktionsfähigen KOSTENLOSEN Plan, der für die meisten Unternehmen geeignet ist.
NABD – Details
NABD – Preisübersicht
NABD ist verfügbar ab 10,00 $/Monat. NABD bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für NABD finden Sie unten.
NABD – Nutzerbewertungen
5 von 38 Nutzerbewertungen angezeigt
Bewertet am 22.6.2016
Nabd is a perfect website
Kommentare: After using this App we can follow our patients and create for every one of them his own file and this App allow us to contact our patient easily through multi channels and assign cases to right side
Vorteile: Automatic routing rules based on rules we defined before is realy great and multi channels that include facebook ,twitter,email and mobile apps
Bewertet am 25.4.2015
A great product that helped us manage customers service requests efficiently and faster
Kommentare: We had a problem managing customers requests and follow up calls on their open cases. We had to evaluate different products and we selected NABD as it enables our customers to submit their cases via emails and our web portal. It also allowed our customers to login to the portal anytime and track the status of their shipment. We internally used the workflow to efficiently manage the different cases from requests till invoicing and closure. Our different departments are engaged in all the case life cycle depending on their roles. The workflow and routing engine enabled us to streamline the processing of the cases from end to end with minimal to zero intervention. Being on the cloud, all our branches are now engaged and connected in one tight framework. NABD team was very helpful in properly configuring the application to automate our processes and reduce the time and effort in processing cases. The return on investment was significant and we managed to reduce the cost of serving customer cases and enabled us to swiftly complete cases and respond to customers faster. It is one of the best customer service and workflow solutions we have seen in the market.
Bewertet am 26.10.2015
Excellent experience implementing and using NABD system Your review: Very good customer support software. We can easily manage all our customers inqui
Excellent experience implementing and using NABD system
Your review: Very good customer support software. We can easily manage all our customers inquiries and support issues from a consolidated platform and also respond to them. Deployment and training were very fast.
Pros: Customer support is very prompt. The good thing also is the ability to adapt our customization requirements in few days. The price also is very reasonable compared to similar products.
Cons: lack of strong and dynamic report generator but we have been told that this is in the roadmap.
Bewertet am 27.2.2019
Our experience with the system
online access ...
Antwort des Softwareanbieters
von NABD an 3.4.2019
Your Business workflow and business rules are very complex. The platform is configured to meet your workflow requirements. You need to revisit your business processes to make them simple and according to the best practices in the IT industry.
Bewertet am 20.6.2016
Wow amazing CRM
Kommentare: while the simplistic and flat design makes it still beautiful to look at. it is work based on a dynamic workflow based on your business process.and you can customize every thing
Vorteile: while the simplistic and flat design makes it still beautiful to look at. it is work based on a dynamic workflow based on your business process.