Pushpay

"We loved PushPay but eventually had to move on"

Vorteile: PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.

Nachteile: Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.

"Pushpay - Easy to Use for Contributors and Administrators"

Vorteile: The cleanliness and simplicity for online contributors and for volunteer admins.

Nachteile: The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease.

"Helps You Stay On Top of Your Giving"

Kommentare: I've enjoyed using Pushpay. It makes it very convenient to give, especially during this pandemic when many people are attending church online.

Vorteile: I use my smart phone to do the majority of my online giving, and with Pushpay I'm able to easily and securely give to my local church. It helps me to stay on top of returning the tithe first, before spending any of my income. I also like that I can look back and see a list of previous transactions.

Nachteile: If there was one feature that I would add, it would be the ability for the user to set reminders to give at a predetermined day/time. The user could specify whether they would like to receive a text message or an email reminder. I know there is a Recurring feature built into the software, but the amount that I give weekly changes based on the amount of income I received that week, so that option wouldn't work for me. I think the next best thing would be just to have an option to send a reminder to the user.

"False Promotion of Fees"

Kommentare: When our church signed up (Irving, TX), we were assured that the credit card processing fees were cheaper than other options (PayPal was specifically mentioned) and would run 2-2.5%. We used Push Pay for nearly two years. Our last several months, the credit card processing fees were 3.5-3.8%, far more than other companies. Then they raised their monthly fees from $75-99. All total, factoring in ACH, we paid 2.9% on our $13,000 of Push Pay revenue in October ($380). That is not acceptable. Most of all, I am disappointed in the deceit perpetrated in the pricing.

Vorteile: Ease of use.

Nachteile: Limited to one bank account in processing. Overall fees are misrepresented and quite high.

"It worked, but it was a little bit pricier"

Kommentare: It was definitely workable while it lasted, but we eventually moved to a different product.

Vorteile: I liked that once we signed up, we were able to use it almost immediately. People switched to it right away.

Nachteile: Once we looked at other giving platforms, we were a little disappointed with the fees and pricing. Also, filtering giving reports and lookups was very clunky at times.