Pushpay

We loved PushPay but eventually had to move on

Vorteile:

PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.

Nachteile:

Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.

Pushpay - Easy to Use for Contributors and Administrators

Vorteile:

The cleanliness and simplicity for online contributors and for volunteer admins.

Nachteile:

The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease.

Hard to use, terrible customer service

Kommentare: Honestly, very negative. Even off-boarding took 90 days, and we didn't have positive interactions when we were exiting for another platform.

Vorteile:

There was very little we liked- some online giving was on par with other systems, nothing was of great value

Nachteile:

Customer service is terrible. No phone number and emails are often not answered or resolved at all, or sometimes weeks later.

Pray for pushpay

Kommentare: It easily can be top of the line in its category. I have never once had a problem using it. And the mission is transparent. I would really recommend it to any and everyone.

Vorteile:

For tithing and payment history it is simple and easy. No nonsense easy navigation. And respectful customer service

Nachteile:

Reoccurring charges seem to have a antagonizing redundancy

Church just switched over to this

Kommentare: Overall, very easy to use. No complaints on this software. It does its job, and doesn’t seem to charge a crazy processing fee for credit cards either. That’s always nice.

Vorteile:

It’s very easy to use ... I can text an amount and give to my church, or I can go on our church website and click the giving button .

Nachteile:

I dislike that it doesn’t integrate with Planner, which we use to coordinate all of our church teams. We used to be able to give right in the app itself when we check our scheduling, but cannot do that with Pushpay. Takes a little while to get used to. But not that much.