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Was ist Pawfinity?

Einführung von Pawfinity V3.8.1. im März 2018 mit der höchsten Sicherheitsbewertung der Branche. Pawfinity wurde exklusiv für Tierfriseure, Tierheime und Tagesbetreuungsdienstleistungsunternehmen entwickelt, um die Effizienz und die Kundenerfahrung insgesamt zu verbessern. Kunden sparen jede Woche Stunden an Zeit mit dem revolutionären cloudbasierten Service. Kostenlose 30-Tage-Testversion, kostenlose Einrichtung und kostenloser Support. Erfahre, warum mehr Profis im Haustierbereich Pawfinity empfehlen als jede andere haustierspezifische Dienstleistung auf dem Markt.

Wer verwendet Pawfinity?

Tiersalons, mobile Tiersalons, Tierheime, Tierpensionen, Haustierbetreuung, Hundetagesbetreuungen und mehr.

Pawfinity Software - 1
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Du bist nicht sicher, ob Pawfinity das Richtige ist? Mit einer beliebten Alternative vergleichen

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Pawfinity

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
79%
4
13%
3
3%
2
1%
1
4%
Debbie
Manager owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great program !

5,0 vor 2 Wochen Neu

Kommentare: Happy I wished originally that I have a training video with step by step set up to follow . I know they have tutorials to watch but I would have loved a step by step system set up so I did it right from the start

Vorteile:

It’s stable,always has been reliable, it does way more than I seem to find time to figure out but I use many features that help me greatly in running my business.

Nachteile:

Maybe that I can’t just call in for help I have to do the support ticket I rather get phone service it takes too much time to wait and reply back and forth

Jenny
Dog Groomer - Owner in USA
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Makes my job easier!!

5,0 vor 2 Jahren

Vorteile:

The support team is always ready to answer any and all questions I have about the software (I'm not great with new systems). Pawfinity is so so user friendly and the video tutorials are so simple and short and easy to watch. Also the detail of the client profiles is enormously helpful!!

Nachteile:

The only issues I've run into with Pawfinity have been looking into how to connect a card reader service, but I'm sure a quick support request will clear that up for me.

Wesley
USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Used to be amazing

1,0 vor 8 Jahren

Kommentare: Groom Pro used to be one of the best grooming software solutions. Then they updated it. Now the software is next to useless. The changes are actually why I ended up at this site, searching for better software. The updates made booking a nightmare, there are glitches everywhere, and our entire client pricing history was removed. We contacted the support, which is a joke, and were basically told that we needed to learn to use the new software. Most of the software functionality is currently unusable. Tasks which took one button click in the previous version of Groom Pro now take up to 4 clicks. For example, in order to add a tip to a groomer, which used to be simply filling it in at checkout, now requires clicking the tips button, then entering the tip amount, then selecting the groomer to tip. The update is full of nonsensical changes like this that increase the amount of time it takes to complete tasks and kills workflow.

Vorteile:

Nothing, as nothing really works as would be expected right now. There are many fantastic features that ALMOST work well, but they don't. Things that almost work: scheduling, pricing, CRM, SMS.

Nachteile:

Appointments are popping up on random groomers, appointments from the past are showing up in the future, the same appointments are showing up on multiple groomers. Price history didn't migrate in the update. There isn't a way to initiate SMS with a customer; you can only respond to messages sent by customers. It's almost impossible to figure out which groomers have appointments available, as the appointment book is seemingly displayed at random and in no particular order.

Antwort von Pawfinity

vor 2 Jahren

Wesley, had you expressed yourself in a more professional composure, you would have found the support process willing and ready to address your inquiry. You unfortunately seemed more interested in abusing our support staff with cynical rhetoric and condescending rubbish than with handling yourself professionally. The majority of your complaints are a result of a determined reluctance to utilize our detailed training videos along with the instruction of our renowned support to help resolve your confusion. If you had hung in there, you would have seen that one of his biggest gripes, one of his few substantive complaints, would had been addressed in just weeks, as we have reintroduced the staff view on the calendar (and more) at the request of our loyal clients. Unfortunately, you are now unable to make use of the seemingly endless advantages of using Pawfinity.

Amber
groomer in USA
Buchhaltung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Dont buy

5,0 vor 7 Monaten

Kommentare: lost a lot of bossiness because thought it wasn't user friendly for them. to many streps. wont be doing that again. Will be looking for a system that doesn't have monthly fee every month.

Vorteile:

I liked that I could set it myself. I liked the way it looked. I liked that your could add photos for each service

Nachteile:

over booked me all the time. clients would get locked out, to many steps to making an appointment. Cost 50 dollars a month and still had to pay for text credits on top of it.

Lauren
Owner/Groomer in USA
, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Pet Grooming Software!

5,0 vor 7 Jahren

Kommentare: I absolutely LOVE Groom Pro! The system is really fast and super easy to use. As a housecall pet groomer, time is money and Groom Pro helps me utilize my time and maximize by income. I can schedule new and returning clients quickly and with just a few clicks. The automated email and text message reminders help my clients remember their appointments, so I don't have any no-shows! Another huge plus is that I can use this software on my phone without it taking up a lot of data (which is a huge benefit being on the road all road). I can access this software from anywhere. I ran into a client at the store the other day and was able to schedule an appointment for them quickly, how awesome! The new update has only made this system even faster, easier to use, and better!

Vorteile:

I love the speed and reliability of this software. While other software I have used made me question whether my appointments are going to get lost or if the system was running, I don't have these issue with Groom Pro. All of my information is safe with Groom Pro! Scheduling is fast and easy and I can access it anywhere in the system without leaving the page I am currently on. I really love the online appointment request feature because it allows me to get client leads 24/7 and schedule them when it best fits my calendar. The look and feel of the software is the best I've ever used. I also LOVE the dynamic and flexible pricing model they offer. You can literally price by anything AND it hold both my services and my items! It also tracks the inventory, so ordering low inventory items is a breeze. Another huge pro is the customer support. Not only are they fast to respond, but they are a huge help!! They will walk you through any issues without hesitation! And they listen to suggestions!! I will have a suggestion and then bam, I see my suggestion in the system! They make me feel like a valued client! My clients have even complimented the system. They love the receipts, the online appointment requests, and especially the SMS messages. They can contact me whenever they need! Everything in the system from adding a new client to checking out an appt is fast, which is a pro being on a mobile device! Literally everything is a breeze (even the inventory and employee schedule!).

Nachteile:

Absolutely nothing at all!