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GroovePacker
Was ist GroovePacker?
GroovePacker verhindert Versand-/Verpackungsfehler, indem die ausführenden Mitarbeiter aufgefordert werden, jeden Bestellgegenstand zu scannen und zu überprüfen. Beim Packen jeder Bestellung wird das Inventar automatisch aktualisiert, sodass es in Echtzeit angezeigt werden kann.
Wer verwendet GroovePacker?
E-Commerce-Versandunternehmen, die einen Bestellmanager (ShipStation, ShipWorks, Ordoro usw.) verwenden oder selbst Versandetiketten drucken und 20 bis 1.500 Sendungen pro Tag ausliefern.
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Bewertungen über GroovePacker
Zero picking errors for months with groovepacker
Kommentare: I really love groovepacker. I haven't seen any other software that was so simple and robust.
Vorteile:
This is the fastest and most resilient shipping software I ever used. My labor costs were 60% less than when we used a traditional pick-pack-ship style software. The interface is fast and gives feedback to the pickers. It lets them keep up a fast pace in the shipping room with no waiting. The robust interface and workflow also made it so that we had no shipping errors for months. It's really the best purchase I ever made.
Nachteile:
The shipstation integration was very easy. Groovepacker supported us for the entire setup. Eventually, though, we went with another ERP platform that did not have an integration with groovepacker. My one wish would be that Groovepacker had more integrations that supported serial and lot tracking.
Reliable and Easy to Use
Kommentare: Groove Packer was selected as a quick fix to reduce warehouse errors, but we ended up keeping it for 4 years becasue it was that good. The rare times that anything went wrong with the app, the support staff were quick to reply and apply a fix.
Vorteile:
Integration and setup were very easy and fast and the system is robust. Quick scanning and audio alerts helped increase accuracy and speed of packing
Nachteile:
Not really any cons, but if I had to choose something it would be the aesthetics of the app.
Great solution, please fix interface.
Kommentare: We needed to make sure the correct items were being scanned and shipped and it was a good solution to confirm that. It used to have slow import times but that was fixed and after that the only issues we had were directly with barcode scans or product/kit implementation. Overall is was good.
Vorteile:
Easy to use, solved our main issue and great customer service
Nachteile:
outdated interface and constant discrepancies/ issues
Antwort von Groove Industries
vor 3 Jahren
Hi Anna, I do remember our calls troubleshooting new kits that were not set up. Our system does require the items in the kits to be associated with the kit before they can be scanned. This requires that new kits be created prior to scanning the orders that contain them. Fortunately, this is possible in most workflows we see, but I'm sorry that it presented a recurring issue for your team. We are always on the lookout for ways to further streamline kitting as it is something many of our customers make use of. Regarding the UI update, we have been working on that and we have a new scanning engine and UI rolling out soon that works great on mobile as well as desktop.
Error-Free Shipping: The App Every Packer Needs
Vorteile:
I was thoroughly impressed by the seamless user experience of the product, as well as the exceptional customer service provided. The installation process was also hassle-free and straightforward. Overall, a highly user-friendly and customer-oriented service
Nachteile:
However, I did find it slightly inconvenient that there was no option for a single user pricing plan. The minimum price charged was the same regardless of the number of users, which would have been preferable
Where has this app been hiding all my life
Kommentare: Highly recommend setup in my opinion was very simple anyone with excel spreadsheets of there product will have this up and running in no time. I dont know where this app has been hiding but they need more exposure because this beats the socks off any other quality control I've seen. Tech support was always prompt with knowledgeable and clear cut responses to my questions and were more than helpful when setting up some more advanced features after becoming comfortable with the software. Dont let the initial charge scare you away you will more than make up the initial investment when your shipping errors go down. On top of that you dont risk any unhappy customers
Vorteile:
This is by far the easiest bar code scanning software I have used to date. I can now have my inventory controlled by a 3rd party software, my shipping done with ship station, and now order quality control done with style utilizing Groove packer. Has a very nice bar coding feature which allowed me to dump the clunky outdated inventory system I was on and utilize this for bar coding and Quality control. Favorite part was being able to split order in ship station prior to groove packer uploading the order so I didn't have to deal with dropship items mixed in with my locally housed items. This was my biggest complaint with skuvault which we were on before this app came along.
Nachteile:
I would love to see a little more integration with the ship station chrome plugin so it would automatically pop back in forth between orders but this app works wonderful with my favorite shipping app ship station. IT was lacking a scanning software and this works wonderfully. I actually love the fact that I have more control over my orders because I or my management will approve the orders via ship station before tagging them to be uploaded to Groovepacker.
