EveryAction
von EveryAction
Wer verwendet EveryAction?
Gemeinnützige Organisationen und Interessenvertretungen aller Größen, die mehr Spenden einsammeln, mehr Maßnahmen ergreifen und mehr erreichen möchten.
Was ist EveryAction?
EveryAction bietet digitale Multi-Channel-Fundraising-, Organisations- und Interessensvertretungs-Tools in einem einzigen, einheitlichen CRM. Tausende gemeinnützige Organisationen wie Greenpeace, Planned Parenthood, die National Audubon Society und andere nutzen EveryAction jeden Tag, um mehr Spenden einzusammeln und mehr erreichen zu können.
EveryAction – Details
EveryAction
http://www.everyaction.com
Gegründet 2014
EveryAction – Preisübersicht
EveryAction ist verfügbar ab 134,00 $/Monat. EveryAction bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für EveryAction findest du unten.
Startpreis
134,00 $/Monat
Kostenlose Version
Nein
Gratis Testen
Nein
Einsatz
Cloud, SaaS, Web
Training
Persönlich
Live Online
Webinare
Dokumentation
Kundenbetreuung
Support während der Geschäftszeiten
Online
EveryAction Funktionen
Beliebte Produkte
EveryAction – Nutzerbewertungen
Zeigt 5 von 54 Nutzerbewertungen
Tamanna S.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 14.11.2019
"Excellent CRM for growing organizations"
Kommentare: Through everything from complicated data transfer projects, staff trainings, to optimizing our donation forms - the EveryAction team has been an excellent technology partner for nearly 3 years. We're thrilled to keep working with EveryAction as they are constantly rolling out new features and improvements so we can provide our supporters with best-in-class emails and donation forms to support our cause.
Vorteile: My organization uses EveryAction primarily for its Fundraising and Digital features: donor management, user segmentation, targeted email, online donation forms, and reporting. It was our organization's first-ever donor database and an excellent investment for our team in our early days. As Comic Relief has grown, and as our digital strategies have become more sophisticated, we've been please to see EveryAction's product evolve and improve along with us. Highlights of the product include it's robust list creating feature, email editor, donation forms, and its reporting center. EveryAction also provides excellent all-around account management - no other vendor we've worked with has been this attentive to our needs and receptive to our feedback.
Nachteile: We initially struggled to on-board members of our organization to use EveryAction - the produce was likely too sophisticated for staff members who are less tech savvy. In recent months though, we've seen tremendous improvements to their help documentation and webinar offerings which has allowed our staff to train themselves and get one-on-one support after nailing the basics.
- Quelle des Nutzers
- Bewertet am 14.11.2019
Jo S.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 18.11.2019
"Diving in to a new partnership!"
Kommentare: We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.
Vorteile: Our organization had been with a Blackbaud product for many years and were challenged in ease of use and functionality. We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way. As of now - we are smack in the middle of our data conversion. It is not without some pain points but that is absolutely expected in any conversion. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team! We've been most happy!
Nachteile: We are not deep into usage to be able to honestly answer this questions. We do know we one of the negatives in the selection process was the inability to embed video in outbound emails. But we understand many clients are requesting this option and are working hard to roll out that tool soon!
- Quelle des Nutzers
- Bewertet am 18.11.2019
Eric H.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 1.5.2018
"Easy to use at first, and immense power and flexibility when you get into it. Also great performance"
Kommentare:
It's a powerful engagement platform
The ActionTag online form system works great out of the box, and is fairly easy to customize if you want to fine-tune your user interfaces and flows
User management is made really easy with some powerful tools like quick role comparison and impersonation
It's blue
Vorteile: The performance! Views load fast. Reports update fast. Contacts and user records save automatically for 80% of the attributes you update. And the "Create a List" interface is so performant that I use it just to answer idle questions about the constitution of our database (which is not small). I've used Salesforce a fair amount with a similar sized database; often running reports, you would enter in all the parameters, run it, and then go make a sandwich. Five minutes later, maybe it had run. I never even THINK about how long something will take to run anymore. It's great.
Nachteile: Growing pains. EveryAction already does a lot, and their product team is expanding what it offers at a fine clip. As a result, features are often released with bugs and/or oversights that probably would have been caught in a more conservatively evolving platform. In a way, this is kind of a sneak Pro, because as long as you take new features with a few grains of salt, you benefit from a pretty agile development schedule. And most importantly, the bugs/oversights have always been functional; security, in my experience, has never been compromised in favor of progress.
- Quelle des Nutzers
- Bewertet am 1.5.2018
Tracy S.
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Gesamtbewertung1/5
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Benutzerfreundlichkeit1/5
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Eigenschaften & Funktionalitäten1/5
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Kundenbetreuung1/5
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Preis-Leistungs-Verhältnis1/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 14.11.2019
"Product is limited and customer service is the worst"
Kommentare: Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer. Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible.
Vorteile: There was nothing that I liked about the software.
Nachteile:
- Reporting is limited
- "Lists" are difficult to query and use
- Mass editing is impossible
- No forward-thinking functions like actions or reminders
- Record pages aren't laid out in any usable fashion
- "Help Articles" don't help at all
- Editing individual data is difficult
- Account model is limited = orgs vs. people vs. businesses
- Campaign and event hierarchy and construct is confusing
- Quelle des Nutzers
- Bewertet am 14.11.2019
Anthony R.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung4/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 14.11.2019
"EveryAction Review - Re: Onboarding"
Kommentare: So far it's been great. We're looking forward to fully transitioning using it by the end of November and starting the year onboarding the rest of our staff.
Vorteile: The cross-team collaborative platform, as well as team-specific customization. We're still relatively new to EveryAction, so this is a current general overview.
Nachteile: Some pages for custom forms might require more technical coding support and in some few instances, forms/design seems bulky or dated. For the most part, the customization allows a flexible, seamless design paired with thoughtful, high functionality on both the external user and administrator end.
- Quelle des Nutzers
- Bewertet am 14.11.2019
