Member365

Member365

von Member365

Wer verwendet Member365?

Professional Associations, Trade Associations, Greek Lettered Organizations, Alumni, Non-profits, Charities, Business Networking

Was ist Member365?

Membership management software that automates member applications & renewals, email communication, events, CRM and more. Automate busy work to spend less time managing member data, and more time understanding member needs. Member365 is used to manage your contacts, membership, events, email marketing, committees, continuing education and online training, job board, storefront and much more!

Member365 – Details

Member365

http://member365.com/

Gegründet 1997

Member365 – Preisübersicht

Member365 ist verfügbar ab 149,00 $/Monat. Member365 bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Member365 finden Sie unten.

Startpreis

149,00 $/Monat

Preisinformationen

Contact us for 501C3 and new startups pricing

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Member365 Funktionen

Alumni-Management Systeme
Fundraising-Management
Job-Anzeigetafel
Mailinglisten-Management
Mitglieder-Buchhaltung
Mitglieder-Gemeinschaften
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaft-Management
Veranstaltungsmanagement
Website-Management
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliedertypen
Mitgliederverzeichnis
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Ausschuss-Management
Buchhaltung
Freiwilligen-Management
Fundraising-Management
Gebühren-Management
Mitglieder-Datenbank
Mitgliedschaft-Management
Social-Media-Management
Spender-Management
Veranstaltungsmanagement
Ausschuss-Management
E-Mail Marketing
Finanzmanagement
Fundraising-Management
Gebühren-Management
Job-Anzeigetafel
Kapitel-Verwaltung
Mitglieder-Gemeinschaften
Mitglieder-Portal
Mitgliederverzeichnis
Mitgliedschaft-Management
Veranstaltungsmanagement
Wahlmanagement
Website-Management

Member365 – Nutzerbewertungen

5 von 21 Nutzerbewertungen angezeigt

Gesamt
4.2/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.2/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.3/5

All in one place

Bewertet am 19.12.2018
Cynthia T.
President
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: So excited they now have a chat function. We run our Member365 only with volunteers, and not all of them are that tech savvy, so it's great to have the extra help when you need it. Once it's set up, you are good to go.

Vorteile: Once you get the hang of it, this software helps manage the back-end of an organization. Make sure to take advantage of onboarding features.

Nachteile: It takes a bit of time to get used to all the features since there are so many of them!

A mixed bag

Bewertet am 24.8.2018
Verifizierter Rezensent
Executive Director
Musik, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Member365 replaced a completely archaic and inadequate system for us, and in that sense is a major step forward in analytics, event management and most reporting. We were aware of some limitations when we selected it, but were surprised by others once we got deeper into the implementation. It works well as long as it fits your processes. We have found work arounds for most challenges, but be aware that compromises may be necessary unless your operations match its functions closely. The limited customization in some functions needs expansion. It is important that a potential client request detailed custom demonstrations of how THEIR business can be accommodated within M365. If you expect a highly user-customizable experience, this product may not be for you.
Support is generally responsive within a reasonable time frame, and usually helpful. However, at times (including with the Directory issue referenced above) it seems as though not everyone knows what is going on, and they are hesitant to offer timelines for "repairs" or new features. They DO make regular software updates, and have rolled out a couple of helpful new features in the year we have been using it.
Overall, Member365 appears to be a system written and supported more by programmers/technical staff than by people with real-world experience running associations. It is a decent product at a realistic price for many non-profits, and hopefully it will mature further as new features are added.

Vorteile: The events module in particular works well for almost all of our event registration and activities. It lacks complex calculation abilities, but generally work arounds can be found. In general it is a good system for a reasonable price. The user interface is attractive and offers good customizable options for communicating with members. The membership options are generally sufficient, although designed in a somewhat odd way. Buyers need to dig deep during the evaluation stage to be certain its limitations are acceptable.

Nachteile: The level of user customization could be improved in order to better reflect the nature of each organization's operations. Also, some data is stored with the individual's specific membership, RATHER than with the member themself. So for example, the "member since" date will change if the membership type is changed; that's not helpful when tracking an individual's history with the organization. Their search engine is rather odd, looking at members' names as well as street addresses - so a search for a last name of "Wood" also returns a long list of members who live on "Woodlawn Street" or in "Woodfin, NC". The reporting is usually adequate, and customized lists can be generated. But if a company considering this product needs any very complex or detailed lists, ask for a demo of the SPECIFIC detail needed. For example, we have to combine two exported spreadsheet lists to get websites included; some reports do not include them.
Most disturbingly, without notice to their clients Member365 turned off the display of opted-in personal information in the online Membership Directory, across their entire platform. This was apparently in response to the spring 2018 change of European privacy regulations. However, most of our members do not HAVE "organizational" info to display, and this step made our Directory useless. Apparently many clients objected, and in short order M365 promised a restoration "soon". It has been 3 months, and still no estimated date of restoration.

Members365 Review

Bewertet am 20.1.2020
Cindi A.
President and CEO
Verlagswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I am most impressed by the superior level of support you receive from Member365.

Nachteile: Member365 does not integrate with my accounting software.

Antwort des Softwareanbieters

von Member365 an 21.1.2020

Hello Cindi,

Thank you for your positive review of Member365. We appreciate your feedback. I also wanted to let you know that we are working on the accounting integration this year (2020) and will be in touch once it is ready for you to try out.

Best,
Stephen

Happy 'ish

Bewertet am 2.11.2016
Randy R.
Board member of Organization
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our organization signed up to use member365 just this past summer and the on boarding support was excellent. I do find the site fairly easy to use with navigating through some aspects not necessarily intuitive. When creating events, the publish button on the bottom is sometimes not as visible as it could be which did initially create great frustrations when creating tickets and having them disappear. The support I found in the last month has been slower to respond then I had hopped. I did have to send a second email checking on the update of one issue and still haven't heard back regarding another (sent Oct 18). Fortunately we have been able to work around these issues, but I would expect a better response then that.

Vorteile: All the components that exist in the product and the ability to link it to our current web site.

Nachteile: The only issue I have experienced is the slow or non response of the support desk

Member365 software gets better by the day, with new features being released every week.

Bewertet am 14.12.2015
Natalie T.
Communications Manager
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: One of the best things about the Member365 system is that the developers are continually working on updates, and they get released to the customers. Our organization uses this system at a high level, and every time we think "it would be really great if the system could do THIS"....a new update to the system comes out over the next couple of weeks to answer our prayers! So the system is very "fluid." The customer service has been a strength as well - the sales and technical teams have been in contact with us throughout the entire process, and are quick to answer concerns. They have rarely ever told us "that can't be done." They generally say that everything can be done, and they discuss as a team how to give us what we need. The software is pretty user friendly. After a week it is easy to become very familiar with the day-to-day aspects of the system. However the software is so robust that after three months we have yet to get into all of the features. Our most successful part of the software has been the Continuing Education (CE) portal. It took a few extra weeks to get exactly what we wanted, but it was worth it. Our members now enter their CE on their own, and it works very well. We have a lot of CE "rules" and the system manages everything as well as we had hoped. Our biggest hurdle has been getting the financial aspect of the software to align with our accounting needs - however the developers have been in daily contact with our accountant to ensure that the system ultimately gives us exactly what we need. This goes back to the "fluidity" of the system - if you need something, it can be created and added to the system at any time. You just have to ask!