Wer nutzt diese Software?
We serve companies of all sizes with a physical retail presence or e-commerce store. Our solution was created to suit all industries because of its flexibility and ease of use.
Durchschnittliche Bewertung
32 Bewertungen- Gesamt 4 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
Produktdetails
- Kostenlose Version Nein
- Kostenlose Testversion Ja
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Einsatz
Cloud, SaaS, Web
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Training
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- Feedbackly
- http://www.feedbackly.com/
- Gegründet 2012
Über Feedbackly
Feedbackly is a all-in-one feedback tool that turns feedback into sales and growth automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool.
Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions.
Feedbackly Funktionen
- Anpassbare Fragen
- Bewerter-Nachverfolgung
- Bewertungsauswahl
- Fragenkatalog
- Gruppen-Zusammenfassungsberichte
- Individuelle Berichte
- Self-Service Portal
- Unterstützt externen Gutachter
- Vergleichsberichte
- Zusammenfassende Berichte
- Aktionsmanagement
- Analytik
- Dashboard
- Empfindungsanalyse
- Feedback-Management
- Kundensegmentierung
- Sammlung mehrere Kanäle
- Textanalyse
- Trend-Analysen
- Umfrage-Management
- Wissensmanagement
- 360-Grad-Feedback
- Analytik
- Berichterstattung über Anrufe
- Feedback-Sammlung
- Umfrage-Management
- Überwachung der Beschwerden
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Die hilfreichsten Reviews für Feedbackly
best substitute for late google reader; vital part of my daily life, main source of general info
Bewertet am 10.5.2018
Alexey V.
Kommentare: all news in one place; ability to save interesting posts for later; instant "what is new" for many feeds like Livejournals
Vorteile: Speed of interface and updates, kbd shortcuts, ability to filter out Justin Bieber from news feed, general reliability
Nachteile: Nothing of great importance. Some bugs with keyboard navigation ('J' sometimes jumps to the end of the feed, in "Read Later" it is off by several headings etc); liked articles are hard to filter by tags (and hard to search, and impossible to export) etc
I had a great experience throughout the entire process of buying and using the software
Bewertet am 9.5.2018
Ziad E.
Vorteile: Very easy to use and track all my sales and expenses with one single interface. Moreover, everything is uploaded and stored in the cloud. Perfect for me.
Nachteile:
Sometimes integration with other software or systems is hectic
1. Large upfront costs
2. Potentially lengthy integration periods
3. Upgrades can be costly and lead to implementation problems
Customer feedback collection made easy
Bewertet am 13.12.2018
Verifizierter Rezensent
Vorteile: Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback).
Nachteile: Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates.
I use Capterra quite often and is always a huge help.
Bewertet am 13.3.2018
Ashley B.
Kommentare: Understanding the pros and cons of different software options and understanding what each has to offer.
Vorteile: I like the fact that it gives the pros and cons of the various software options we are looking at and provides a good summary of the products.
Nachteile: The only thing that I would really write as a con is that sometimes when looking for a particular type of software, there are often times so many pages of results that it can be kind of difficult to read through each of the options.
Easy to use and great to have.
Bewertet am 16.3.2018
Joshua K.
Kommentare: more insight into customer info
Vorteile: Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about.