Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Anywhere365?

Dialog-Management-Tool, mit dem Unternehmen über Kommunikationskanäle mit Kunden interagieren und vergangene Gespräche aufzeichnen können.

Wer verwendet Anywhere365?

Die Lösung wurde für Unternehmen entwickelt, die Skype for Business Server verwenden, und ist eine On-Premise-Kontaktcenter-Management-Plattform, die die Belegschaft optimiert und das Kundenerlebnis personalisiert.

Anywhere365 Software - 1
Anywhere365 Software - 2
Anywhere365 Software - 3

Du bist nicht sicher, ob Anywhere365 das Richtige ist? Mit einer beliebten Alternative vergleichen

Anywhere365

Anywhere365

4,3 (99)
10.000,00 $
Kostenlose Version
Kostenlose Testversion
12
3
4,2 (99)
4,1 (99)
4,2 (99)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
9,90 $
Monat
Kostenlose Version
Kostenlose Testversion
143
33
4,3 (583)
4,2 (583)
4,2 (583)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Anywhere365

BlueJeans Meetings
Am besten bewertete Funktionen
Bildschirm teilen
Mobiler Zugriff
Zwei-Wege-Audio und -Video
Zoom
Am besten bewertete Funktionen
Bildschirm teilen
Videokonferenzen
Zwei-Wege-Audio und -Video
Call Center Studio
Am besten bewertete Funktionen
Anrufprotokoll
Automatische Anrufverteilung
Dokumentenspeicher
Viber
Am besten bewertete Funktionen
Chat / Messaging
Kommunikationsmanagement
Personalisierung
Google Meet
Am besten bewertete Funktionen
Bildschirm teilen
Mobiler Zugriff
Videokonferenzen
CallShaper
Am besten bewertete Funktionen
Anrufaufzeichnung
Anrufer-ID
Weiterleitung von Anrufen (Call Routing)
Slack
Am besten bewertete Funktionen
Echtzeit-Chat
Mobiler Zugriff
Werkzeuge zur Zusammenarbeit
Microsoft Teams
Am besten bewertete Funktionen
Bildschirm teilen
Echtzeit-Chat
Videokonferenzen
Skype
Am besten bewertete Funktionen
Bildschirm teilen
Echtzeit-Chat
Mobiler Zugriff

Bewertungen über Anywhere365

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,2
Kundenservice
4,2
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
42%
4
45%
3
9%
2
2%
1
1%
Chad
Chad
Student in Jamaika
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Call Centre Managing Software

5,0 vor 2 Jahren

Vorteile:

Clean interface that is fairly intuitive compared to other options.Great integration with Skype.

Nachteile:

While the interface is clean, multiple tabs on the software can be a bit tricky to navigate.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good for Audio and Screen Sharing features but Bad for storing and managing Chats.

4,0 vor 3 Jahren

Kommentare: My overall experience was Average. Now with Zoom and MS Teams I think we are better placed as a Organization in terms of efficient communication between the Teams during the pandemic.
However, there were some features in Skype like Audio and Screen sharing that were much better than we get today from MS Teams. Every time we want to make a quick call within the Team we cannot rely on MS Teams anymore and we have to jump over a Zoom call while earlier we could have done everything using Skype itself. Only major drawback that most people found with Skype was it's difficulty in managing Chat Queues and File sharing. I'd give Skype for Business 6 out of 10 stars.

Vorteile:

I liked the screen sharing features and ease of use in terms of the simplicity Skype had to offer. We did not have to roll out any kind of trainings within the organization and people could get used to it's UI and UX almost immediately so there were cost savings on that from Trainings perspective. Also, the Audio quality while making calls through Skype for Business is unbeaten to this day be it through MS Teams or Zoom.

Nachteile:

I did not like the Chats Queue Management feature of Skype for Business as it had to do with reporting and managing and there were a lot of windows that opened up by end of the working day which made things look really messy on my screen. Also, Skype is not good in being able to store data for more than last 2-3 days and sharing files also was a challenge especially larger files.

Agnes
Quality supervisor in Kanada
Pharmazeutika, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good software

5,0 vor 2 Monaten Neu

Kommentare: It is very convenient to have everything accessible at any time, just by simply login into an account. It is very easy to get in touch with anyone and share project and ideas

Vorteile:

It is very easy to use office from anywhere and any device. Don't have to worry about forgetting something while travelling, since it is accessible online from anywhere

Nachteile:

It took a little bit of getting used on how to login and how it all connects. But not being very computer savvy it still pretty easy to figure out

Morgan
Director in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Everything is Hardcoded

3,0 vor 4 Jahren

Kommentare: We were looking for a tool that would drive down calls to our service desk. Responses are hard coded and every single functionality is hard coded by Capterra. We paid a lot of money for a mediocre service that really hasn't solved any of our problems. I typically don't write reviews but feel other businesses need to be aware.

Vorteile:

I have not seen anything significant from this implementation yet.

Nachteile:

Everything is hardcoded and cannot administered in-house. Any changes that need to be made has to go through the provider. Target dates are not being met because of the lack of functionality. The chatbot responds as if it's a robot and not a personable interaction.

Shubham
Operations & Training Manager in Indien
Elektrische/elektronische Fertigung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Impressive software for better video conferencing and meetings

5,0 vor 3 Jahren

Kommentare: With the help of Skype Business, we are managing all our Sales call with customers;elevating our sales pitch and getting the sales and thus revenue for the company. Our training and operations team can directly talk with customers for product deployment and after that if a customer faces any issue, then they can contact our feedback team to resolve. Everything is possible with the help of Skype Business

Vorteile:

I have personally love the Call logging and Queue management feature which helps other users to join the meetings on schedule. Screen sharing and recording does help students and teachers to connect with each other and can record the session

Nachteile:

It is expensive than other competitor software yet it is providing handful of features which I think company can think off.