eSign Genie

Vorteile: eSign Genie allows tons of customization. We are an accounting and tax practice and send documents frequently for both our own purposes (contracts, engagement letters) and documents that need to be filled out and forwarded to the IRS and other tax authorities. These documents need real signatures, not the type-written signatures that most eSign software lets clients use. With eSign Genie, we can limit our clients to only have the option to draw their actual signature, allowing us to use this for more documents than our previous solution. Also - I cannot speak highly enough of eSign Genie's Pay-as-you-Go plan. Most eSign providers no longer (or never did) offer this type of plan, and it is perfect for my type of business that doesn't necessarily need to send hundreds of documents per month. I pay a $10 fee for 5 documents at a time, and they don't expire. When I run out, I just "top up" with 5 more documents at a clip.

Nachteile: I really haven't seen anything negative about eSign Genie as of yet. The only small issue sometimes is the speed - I've had a few clients say that it is sometimes slow to load, but it's infrequent - so not enough of a problem for me to look elsewhere. (Trust me, I have already looked elsewhere and was utterly dissatisfied!)

Kommentare: Good, I'd suggest it , if you're working with a limited budget.

Vorteile: I like the fact that it has a follow-up option. Esign genie is a no frills software that does as it says, the use of the interface requires no extra study or training. Its simple and effective.

Nachteile: I dislike the user interface, when sending contracts , i.e the last stage of the deal, the interface could be better, i feel, other than that, in terms of features, i have no worries.

Vorteile: Pricing is very reasonable and the support team is attentive to any needs. Their API is well documented and easy to work with.

Nachteile: No complaints! Any issues we have encountered have been remedied in a short amount of time.

Kommentare: Overall it is an ok software and will do. For the price it is reasonable.

Vorteile: For extremely basic use this product does quite well! Online chatting went well also, again, as long as you have very basic questions or problems.

Nachteile: Unfortunately our company needed intermediate usage and found ourselves quite frustrated frequently.
Sending out documents where more than one person, like a married couple, are using the same email address has several glitches. More than 40-50 times, out of sending over 400 documents, the second signature defaulted to the first persons name. So you got a document back with the same name signed twice. And technical support, all the times we contacted them, we're almost completely useless on this issue. Plus you had to describe exactly what went wrong every time you contacted them. It's as if they do not keep any notes. Very frustrating and no resolution. We are looking into a different signing company again.

Kommentare: Easy, secure document signing, eliminating the need for keeping up with paperwork and snail mail!

Vorteile: Easy to use, private and secure, quick! This service is great for our organization that needs several signed forms per 500 people. eSign has an address book that makes sending multiple documents to the same person easy. I'm excited to use the bulk feature and send personalized documents to several clients at once

Nachteile: I wish executed (signed) documents were a bit easier to organize, but there is an option to download all files to your computer or dropbox. I'd love to be able to edit the title of a document after sending. The search function isn't the best, but easily navigated around by zooming the screen out and clicking "show all". eSign seems like a small startup that doesn't have the manpower to accommodate larger companies. Great for small businesses that don't need bulk sending!