Wer nutzt diese Software?

Cloud-based solution that helps direct-to-consumer wineries, tasting rooms and other wine businesses of all sizes manage customers, orders, members, POS, payments and more.

Durchschnittliche Bewertung

4 Bewertungen
  • Gesamt 3 / 5
  • Benutzerfreundlichkeit 2.5 / 5
  • Kundenservice 2.5 / 5
  • Funktionen 2.5 / 5
  • Preis-Leistungs-Verhältnis 2.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • vinSUITE
  • http://www.vinsuite.com/
  • Gegründet 2003

Über vinSUITE

You Sell Wine. We Make It Easier.

vinSUITE's comprehensive, direct-to-consumer software provides wineries of all sizes with the tools needed to increase sales and stay connected to customers, from the tasting room to the web. Coast to coast, vinSUITE is leading the way in wine sales technology with one affordable, easy-to-use system.

vinSUITE not only provides the best sales software for wineries on the market, but we're renowned for our superior customer support and industry experience.

vinSUITE Funktionen

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Fass-Management
  • Inventarverwaltung
  • Keller-Management
  • Produktion-Nachverfolgung
  • Verkaufspunkt POS
  • Weingut-Management
  • Weinklub-Management

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Die hilfreichsten Reviews für vinSUITE

Vinsuite is a great, comprehensive solution

Bewertet am 17.2.2017
Devin J.
General Manager
Wein und Spirituosen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have used several POS, CRM systems over the last 10 years, and switched to Vinsuite about 18 months ago. Over this time, the Granbury team has worked hard to ensure that we were given the functionality that we were sold. System highlights have been their reporting module and technical support responsiveness. Problems do arise, but their support team is very well trained and are always ready to help. They even redesigned our website, which is now much improved and works great. We shopped around quite a bit before choosing Vinsuite as a solution. I think our diligence paid off, and we now have a system that works well, is affordable and is scalable for future growth.

Vorteile: Ease of use, flexibility of reporting, great IT support, great value

Nachteile: Wine club module can be challenging to manage

Antwort des Softwareanbieters

von vinSUITE an 17.2.2017

Hi, Devin!

Thank you so much for the feedback! It helps us so much to know what our customers view as our strengths and weaknesses. We also have some great new wine club features, as well as some new support documents in the help center, which will hopefully make the wine club piece a bit easier for you. Additionally, we'd love to connect you with our product manager so that you can shed some light on your pain points during our next development phase.

Sincerely,
All of us at vinSUITE

Antiquated.

Bewertet am 12.12.2018
Heather S.
Creative Director
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We launched our site after almost a year and then immediately started looking for something else.

Vorteile: It has wine club management functionality. Somewhat robust discounting/coupon code feature.

Nachteile: It's really antiquated, difficult to use and the UX/IX especially on the back-end is horrible. We constantly had to try to figure out work-arounds for things. It's definitely not what they hype it up to be. Very buggy.

RUN AWAY! Run as fast as you can.

Bewertet am 7.10.2016
Heather S.
Creative Director
Wein und Spirituosen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our sales person sold us on features that don't work, haven't been implemented yet, or they just don't have. There are no project management processes. It took 1 1/2 years to launch our website. Even though their CMS system is new it's like using a CMS from 5 years ago. You can't drag and drop photos. You can't even upload multiple photos at once. I used to own my own web design company and this company is HORRIBLE.

Vorteile: I don't think there is anything I like about this software. Nothing.

Nachteile: It's old technology. It doesn't work properly. Doesn't have standard features that online shoppers have come to expect. (example: can't upload multiple photos of a product.)

Not much it can't do

Bewertet am 19.2.2019
Kevin W.
Web Developer
Wein und Spirituosen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great that the monthly fees stay consistent despite volume. Slick POS system and email campaign system

Nachteile: Steep setup fees involved, making it non-ideal for smaller wineries

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