Wer nutzt diese Software?
Cloud-based solution that helps direct-to-consumer wineries, tasting rooms and other wine businesses of all sizes manage customers, orders, members, POS, payments and more.
Durchschnittliche Bewertung5 Bewertungen
- Gesamt 2.8/5
- Benutzerfreundlichkeit 2.4/5
- Kundenservice 2.5/5
- Funktionen 2.4/5
- Preis-Leistungs-Verhältnis 2.5/5
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Mobile - iOS Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2003
You Sell Wine. We Make It Easier.
vinSUITE's comprehensive, direct-to-consumer software provides wineries of all sizes with the tools needed to increase sales and stay connected to customers, from the tasting room to the web. Coast to coast, vinSUITE is leading the way in wine sales technology with one affordable, easy-to-use system.
vinSUITE not only provides the best sales software for wineries on the market, but we're renowned for our superior customer support and industry experience.
Die hilfreichsten Reviews für vinSUITE
Bewertet am 17.2.2017
Vinsuite is a great, comprehensive solution
Kommentare: We have used several POS, CRM systems over the last 10 years, and switched to Vinsuite about 18 months ago. Over this time, the Granbury team has worked hard to ensure that we were given the functionality that we were sold. System highlights have been their reporting module and technical support responsiveness. Problems do arise, but their support team is very well trained and are always ready to help. They even redesigned our website, which is now much improved and works great. We shopped around quite a bit before choosing Vinsuite as a solution. I think our diligence paid off, and we now have a system that works well, is affordable and is scalable for future growth.
Vorteile: Ease of use, flexibility of reporting, great IT support, great value
Nachteile: Wine club module can be challenging to manage
Antwort des Softwareanbieters
von vinSUITE an 17.2.2017
Thank you so much for the feedback! It helps us so much to know what our customers view as our strengths and weaknesses. We also have some great new wine club features, as well as some new support documents in the help center, which will hopefully make the wine club piece a bit easier for you. Additionally, we'd love to connect you with our product manager so that you can shed some light on your pain points during our next development phase.
All of us at vinSUITE
Bewertet am 12.12.2018
Kommentare: We launched our site after almost a year and then immediately started looking for something else.
Vorteile: It has wine club management functionality. Somewhat robust discounting/coupon code feature.
Nachteile: It's really antiquated, difficult to use and the UX/IX especially on the back-end is horrible. We constantly had to try to figure out work-arounds for things. It's definitely not what they hype it up to be. Very buggy.
Bewertet am 18.11.2019
Switched from Vin Suite
Kommentare: Customer service was typically responsive and the program wasn't overly difficult to use but we found reports to be inaccurate and the service to fail at times.
Vorteile: VinSuite made adding items into the system very easy. They ran our "shop" through our website and the formatting was very clean.
Nachteile: Inconsistency in reliability. We had many times where the system crashed during our busy Saturday and would find the issue was widespread not just within our local area.
Bewertet am 7.10.2016
RUN AWAY! Run as fast as you can.
Kommentare: Our sales person sold us on features that don't work, haven't been implemented yet, or they just don't have. There are no project management processes. It took 1 1/2 years to launch our website. Even though their CMS system is new it's like using a CMS from 5 years ago. You can't drag and drop photos. You can't even upload multiple photos at once. I used to own my own web design company and this company is HORRIBLE.
Vorteile: I don't think there is anything I like about this software. Nothing.
Nachteile: It's old technology. It doesn't work properly. Doesn't have standard features that online shoppers have come to expect. (example: can't upload multiple photos of a product.)
Bewertet am 19.2.2019
Not much it can't do
Vorteile: Great that the monthly fees stay consistent despite volume. Slick POS system and email campaign system
Nachteile: Steep setup fees involved, making it non-ideal for smaller wineries