Was ist Ricochet360?
Ricochet360 ist eine All-in-one-Auto-Dialer-, CRM/Lead-Management- und Marketing-Automation-Plattform. Die Lösung wurde für Inbound- und Outbound-Agenten entwickelt, die sich einen Wettbewerbsvorteil verschaffen möchten, indem sie in der Lage sind, einen neuen Lead binnen einer Sekunde anzurufen, Interessierte während des gesamten Verkaufsprozesses zu fördern und zu binden sowie 95 % ihrer täglichen Arbeitsabläufe zu automatisieren.
Wer verwendet Ricochet360?
Ricochet360 ist eine All-in-one-Plattform für Vertrieb und Marketing Automation, die ideal für KMU und große Konzerne ist, die ihre Vertriebsprozesse effizient skalieren möchten.
Wo kann Ricochet360 bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Ricochet360
- 2009 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Ricochet360
- 2009 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Bewertungen über Ricochet360
Nik
Robust Software with a learning curve
Kommentare: Overall, Ricochet is the top of it's class compared to other dialers.
Vorteile:
Ricochet is a wonderful piece of software for telemarketing. It allows the user to have a CRM, dialer, marketing automation and a VOIP system all within one ecosystem.
Nachteile:
There is a learning curve associated with the software. However, like anything else the more time you spend using it, the easier it becomes.
Verifizierter Rezensent
Best Automation Tool
Kommentare: Increased call time by 200% and outbounds dials by 250%. Incredibly efficient, easy to learn, and a valuable asset to the company.
Vorteile:
Automates processes. Easy to roll out. Maximizes callers' efforts.
Nachteile:
The software works perfectly. At this time everything is exceeding our expectations.
Verifizierter Rezensent
Ricochet 360 review
Kommentare: We no longer use this service. we were using it in a mortgage call center to manage leads and auto dial them as they came into our system. we ended up switching to five9 and incorporating with salesforce.
Vorteile:
Software was overall pretty simple to use, and did the job in terms of auto-dialer systems and updating with leads as they are uploaded in real time.
Nachteile:
Software interface seemed pretty dated and a little clunkly in appearance, it wasn't a very intuitive system sometimes and just felt like a 2nd tier phone system.
David
Powerful Tool
Kommentare: It's been extremely positive. Ricochet has allowed us to organize customer data so we can easily find it when they call in. The dialer has enabled us to get significantly more dials completed per day. 100's of calls a day is easily possible using Ricochet's dialer.
Vorteile:
1. I love the ability to customize this application. Being able to add and delete fields allows me to create something that's specific to me. 2. The ability to automate text messages, emails, and voicemails has really helped me be more efficient. 3. I like that I can call directly from my laptop using Ricochet. Doing so has enabled me to get rid of my business phone system. This savings helps offset the cost of Ricochet.
Nachteile:
Because the software is so flexibile and powerful, it requires alot of setup. I'd rather have the flexibility than have something out of the box that doesn't quite fit.
Corey
Easiest dialer we have used
Kommentare: It has been a very easy transition and the experience has been great.
Vorteile:
We used so many dialing systems before Ricochet 360. All hard to use, hard to train on and hard to teach others how to used. After 5 platforms we found ricochet 360 and we have stayed with them the longest
Nachteile:
I don’t like that you can not mass assign leads to people. You can’t mass delete leads. You have to individually fix errors
