Wer nutzt diese Software?
Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations.
Durchschnittliche Bewertung
16 Bewertungen- Gesamt 4.9/5
- Benutzerfreundlichkeit 4.8/5
- Kundenservice 4.9/5
- Funktionen 4.9/5
- Preis-Leistungs-Verhältnis 4.9/5
Produktinformationen
- Kostenlose Version Nein
- Gratis Testen Nein
-
Einsatz
Cloud, SaaS, Web
-
Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- Ricochet360
- https://www.ricochet360.com/
- Gegründet 2009
Über Ricochet360
Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.
Ricochet360 Funktionen
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- E-Mail Marketing
- Gebietsmanagement
- Interne Chat-Integration
- Kalender-/Erinnerungssystem
- Lead Scoring
- Marketing-Automatisierung-Integration
- Mobiler Zugriff
- Segmentierung
- Social-Media-Integration
- Anrufaufzeichnung
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Berichterstattung / Analyse
- Echtzeit-Chat
- Eskalationsmanagement
- Gemischtes Call-Center
- Inbound Callcenter
- Interactive Voice Response (IVR)
- Kampagnenmanagement
- Manuelles Wahlsystem
- Outbound-Callcenter
- Progressives Wählersystem
- Prädiktive Wähler
- Warteschlangenmanagement
- Anrufaufzeichnung
- Anrufer-Identifikation
- CRM
- IVR / Spracherkennung
- Kampagnenzuordnung
- Konversion-Tracking
- Stichwort-Nachverfolgung
- Weiterleitung von Anrufen (Call Routing)
- Anrufaufzeichnung
- Anruftext-Aufzeichnung
- Berichterstattung über Anrufe
- Call-Center-Management
- Leadmanagement
- Power Dialer
- Preview Dialer
- Progressives Wählersystem
- Prädiktive Wähler
- Umfragen
- Anrufaufzeichnung
- Automatische Einwahl
- Dashboard
- Datenmanagement
- Kampagnenmanagement
- Lead Scoring
- Lead-Distribution
- Lead-Erfassung
- Leistungsmanagement
- Management der Anruflisten
- Kampagnenmanagement
- Lead Scoring
- Lead Segmentierung
- Lead-Distribution
- Lead-Erfassung
- Lead-Pflege
- Pipeline-Management
- Planungs-Tools
- Quellen-Nachverfolgung
- Verfolgung von Interaktionen
- A/B-Tests
- Analytik / ROI-Verfolgung
- Anpassbare CTAs
- Drip-Kampagnen
- Dynamische Inhalte
- Lead Scoring
- Sales Intelligence
- Segmentierung
- Social Marketing
- Suchmaschinen-Marketing
- Websitebesucher-Nachverfolgung
- Zielseiten / Web-Formulare
- E-Mail-Antworten-Kontrolle
- Katalogisieren/ Kategorisierung
- Kundenbetreuung-Tracking
- Kundendienst-Analyse
- Leistungskennzahlen
- Live-Chat
- Self-Service Portal
- Suche
- Wissensmanagement
- Anrufaufzeichnung
- Anrufergebnisse
- Anrufüberwachung
- FCC-Compliance
- FTC-Compliance
- Kampagnen-spezifische Anrufer-ID
- Kontaktmanagement
- Lead-Erfassung
- Leadmanagement
- Rückruf-Terminplanung
- Umleitung der Anrufe
- Angebotserstellung
- Anrufmanagement
- Chancenmanagement
- E-Mail Marketing
- Gebietsmanagement
- Kampagnenmanagement
- Kanalmanagement
- Kontaktmanagement
- Kundendatenbank
- Leadmanagement
- Leistungskennzahlen
- Provisionsmanagement
- Verkaufsprognose
- Vertragsmanagement
- Vertriebsaußendienst-Management
- Zugriffsquellen-Verfolgung
- Anrufaufzeichnung
- Anrufer-Identifikation
- Anrufprotokoll
- Audio / Video-Konferenzen
- Chat / Messaging
- Fax-Management
- Kontaktmanagement
- Umleitung der Anrufe
- Anrufaufzeichnung
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Automatisches Telefonwählgerät
- CRM
- IVR / Spracherkennung
- Inbound Callcenter
- Lead-Distribution
- Outbound-Callcenter
- Weiterleitung von Anrufen (Call Routing)
- Angebotsmanagement
- Content-Management
- Dokumentenmanagement
- Gebietsmanagement
- Kollaboration
- Kontaktmanagement
- Leadmanagement
- Leistungsmanagement
- Meeting-Management
- Präsentation-Management
- Trainingsmanagement
- Ziel- / Kontingentverwaltung
Beliebte Produkte
Die hilfreichsten Reviews für Ricochet360
Powerful Tool
Bewertet am 5.11.2019
David K.
Kommentare: It's been extremely positive. Ricochet has allowed us to organize customer data so we can easily find it when they call in. The dialer has enabled us to get significantly more dials completed per day. 100's of calls a day is easily possible using Ricochet's dialer.
Vorteile:
1. I love the ability to customize this application. Being able to add and delete fields allows me to create something that's specific to me.
2. The ability to automate text messages, emails, and voicemails has really helped me be more efficient.
3. I like that I can call directly from my laptop using Ricochet. Doing so has enabled me to get rid of my business phone system. This savings helps offset the cost of Ricochet.
Nachteile: Because the software is so flexibile and powerful, it requires alot of setup. I'd rather have the flexibility than have something out of the box that doesn't quite fit.
Great Value
Bewertet am 24.1.2019
Brittany H.
Kommentare: Ricochet is an excellent easy to use software. The changes being made are heading in the right direction. Great company/product!
Vorteile: Ease of use. Cut down on training time for new employees. Not a lot of requirements. Could check certain things on the go. Love that my consignors has access to log into.
Nachteile: Wish there was more analytic data/reports available. Was told we were going to be upgraded to 3.0 but never was.
Commission Reporting
Bewertet am 5.11.2019
Michael H.
Kommentare: I use the commission reports to payout commissions
Vorteile: I'm able to pay our rep's with confidence
Nachteile: That my salesmen can go back & back date entries a month or more
Good Lead Management system for the MOney
Bewertet am 20.1.2019
Jason K.
Vorteile: Allows for unlimited customization, robust platform. Rep has been great assisting me in getting it working to my liking.
Nachteile: A bit challenging to set up initially, integration of prior lead data did not go as expected.
Ricochet by Speed to Contact review
Bewertet am 15.3.2019
Liz C.
Kommentare: Our experience with Ricochet was amazing! The reps were very patient with us and guided us with no complaint. Their customer service and knowledge of the industry is why we went with the Ricochet Software!
Vorteile: The software is user friendly! We loved that we were able to access the software from any device.
Nachteile: We loved everything about this software..NO cons!
