Wer nutzt diese Software?
For Enterprise call centers, sales, and customer service teams.
Durchschnittliche Bewertung
13 Bewertungen- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
Produktdetails
- Kostenlose Version Nein
- Kostenlose Testversion Nein
-
Einsatz
Cloud, SaaS, Web
-
Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- Speed To Contact
- http://www.speedtocontact.com
- Gegründet 2009
Über Ricochet360
Speed to Contact is an enterprise sales automation company and the makers of RICOCHET360 (the fastest internet lead dialer commercially available). Ricochet360 is ideal for both inbound & outbound call centers, including fast dialer, CRM & lead management system, cloud phone system and a rich marketing automation platform (phone, email and SMS).
Sign up for a free demo and blast your contact, conversion & retention rates to new highs.
Ricochet360 Funktionen
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- E-Mail Marketing
- Gebietsmanagement
- Interne Chat-Integration
- Kalender-/Erinnerungssystem
- Lead Scoring
- Marketing-Automatisierung-Integration
- Mobiler Zugriff
- Segmentierung
- Social-Media-Integration
- Anrufaufzeichnung
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Berichterstattung / Analyse
- Echtzeit-Chat
- Eskalationsmanagement
- Gemischtes Call-Center
- Inbound Callcenter
- Interaktive Sprachantwort
- Kampagnenmanagement
- Manuelles Wahlsystem
- Outbound-Callcenter
- Progressives Wählersystem
- Prädiktive Wähler
- Warteschlangenmanagement
- A/B-Tests
- Analytik / ROI-Verfolgung
- Anpassbare CTAs
- Drip-Kampagnen
- Dynamische Inhalte
- Lead Scoring
- Sales Intelligence
- Segmentierung
- Social Marketing
- Suchmaschinen-Marketing
- Websitebesucher-Nachverfolgung
- Zielseiten / Web-Formulare
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Die hilfreichsten Reviews für Ricochet360
Great Value
Bewertet am 24.1.2019
Brittany H.
Kommentare: Ricochet is an excellent easy to use software. The changes being made are heading in the right direction. Great company/product!
Vorteile: Ease of use. Cut down on training time for new employees. Not a lot of requirements. Could check certain things on the go. Love that my consignors has access to log into.
Nachteile: Wish there was more analytic data/reports available. Was told we were going to be upgraded to 3.0 but never was.
Ricochet by Speed to Contact review
Bewertet am 15.3.2019
Liz C.
Kommentare: Our experience with Ricochet was amazing! The reps were very patient with us and guided us with no complaint. Their customer service and knowledge of the industry is why we went with the Ricochet Software!
Vorteile: The software is user friendly! We loved that we were able to access the software from any device.
Nachteile: We loved everything about this software..NO cons!
Best Investment in my Business
Bewertet am 2.2.2019
Craig P.
Kommentare: Excellent. Our rep is FANTASTIC and super helpful.
Vorteile: This system is the best phone and lead crm I have found since becoming an insurance agency owner 10 years ago.
Nachteile: setup is somewhat challenging but WORTH it!
Next level system
Bewertet am 12.2.2019
Adam S.
Vorteile:
I have been using other CRM systems for 15 years now and Ricochet is definitely the most advanced i have ever come across. This system will make you more efficient and increase your sales.
My customer service rep has been extremely helpful, patient and always available. The integration of your lead management system and phone service is a must. My old VOIP phones and lead management systems are like a rotary phone compared to Ricochet.
Nachteile: Take a little while to get used too
Exceptional Service
Bewertet am 16.1.2019
Rosie S.
Vorteile: Once you get familiar with it, the functions are great! Customer rep, was remarkable, she held my hand, was super knowledgeable and even tolerated me as I was extremely frustrated at times. I am so thankful for her and all she did to help me get up and running.
Nachteile: Simply getting familiar with ALL the functions, it has a ton that it can do so to an average tech person it can be overwhelming.