Wer nutzt diese Software?

IT-Abteilungen, IT-Berater, Systemadministratoren, Managed Services Provider (MSP).

Durchschnittliche Bewertung

134 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis $1.35/Monat
    Preisinformationen
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • MMSOFT Design
  • http://www.pulseway.com
  • Gegründet 2011

Über Pulseway

Pulseway bietet ein komplettes Paket von Lösungen für Managed Service Providers (MSPs) und IT-Experten,
darunter RMM-Software, Remote-Desktop-Lösungen, PSA, Antivirus und Backup. Jede dieser Lösungen ist für sich
schon stark - aber sie sind noch besser, wenn Sie sie zusammen verwenden.

Pulseway Funktionen

  • Baseline-Manager
  • Diagnosewerkzeuge
  • Einzelne Transaktionen verfolgen
  • Leistungskontrolle
  • Ressourcenmanagement
  • Server-Leistung
  • Ursachen-Diagnose
  • Vollständige Transaktionsdiagnostik
  • Audit Trail (Prüfpfad)
  • Automatische Geräteerkennung
  • Diagnostisches Testen
  • Import / Export von Daten
  • JCL-Management
  • Mehrere Nutzer
  • Mehrere Plattformen
  • Querverweis-System
  • Sardanes-Oxley-Compliance
  • Strom-Management
  • Verhalten-basierte Beschleunigung
  • Bedarfsmanagement
  • Beschaffungsmanagement
  • Compliance-Verfolgung
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Konfigurationsmanagement
  • Kostennachverfolgung
  • Lieferanten-Management
  • Vertrags-/Lizenz-Management
  • Wirtschaftsprüfung-Management
  • Compliance Management
  • Ereignisprotokolle
  • Fernzugriff
  • Hardware-Inventur
  • IT-Kostenplanung
  • Kapazitätsüberwachung
  • Korrektur-Management
  • Lizenzmanagement
  • Software-Inventar
  • Terminplanung
  • Überwachung der Benutzeraktivität
  • Abrechnung & Rechnungsstellung
  • Backup-Management
  • CRM
  • Dashboard
  • Fernzugriff
  • Help-Desk
  • Korrektur-Management
  • Live-Chat
  • Problemmanagement
  • Projektmanagement
  • Terminplanung
  • Überwachung ferngesteuerter Systeme
  • Bandbreiten-Überwachung
  • Baseline-Manager
  • Dashboard
  • IP-Adressen-Überwachung
  • Internet-Benutzungsüberwachung
  • Netzwerk-Ressourcenmanagement
  • Netzwerkdiagnose
  • SLA-Überwachung
  • Server-Überwachung
  • Uptime-Überwachung
  • Web-Traffic-Berichterstattung
  • Alarmfunktion / Benachrichtigungen
  • Automatic Approval
  • Automatic Patch Deployment
  • Automatische Scans
  • Benutzerdefinierte Patches
  • Compliance Management
  • Dashboard
  • Management des kompletten Netzwerks
  • Patch Prioritization
  • Patch Testing
  • Remote-Zugriff/-Kontrolle
  • Schwachstellen-Scannen
  • Berechtigungsnachweis-Management
  • CPU-Überwachung
  • Datenbank-Server
  • E-Mail-Überwachung
  • Ereignisprotokolle
  • Historisches Nachfolgeerfahren
  • Korrektur-Management
  • Terminplanung
  • Virtuelle Maschinen-Überwachung
  • Überwachung der Benutzeraktivität
  • Echtzeitüberwachung
  • Ereignisbasierte Benachrichtigungen
  • Ereignisprotokolle
  • FTP-Überwachung
  • Leistungskennzahlen
  • Mail-Server-Überwachung
  • Transaktion-Überwachung
  • Uptime-Berichterstattung
  • Verfügbar
  • Wartungsplanung

Die hilfreichsten Reviews für Pulseway

Premium RMM at Great Cost

Mit Google übersetzen Bewertet am 22.5.2019
Paul L.
President
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Vorteile: This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.

Nachteile: Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.

Pulseway is the absolute best monitoring solution out there!

Mit Google übersetzen Bewertet am 28.7.2017
Ed B.
System Analyst II - Application Support
Personalbeschaffung & -besetzung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.

Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.

Nachteile: I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.

Lies weitere Bewertungen