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SAP Fieldglass
Was ist SAP Fieldglass?
SAP Fieldglass, ein langjähriger Marktführer im Bereich externes Talentmanagement und Dienstleistungsbeschaffung, wird von Organisationen weltweit eingesetzt, um alle Arten flexibler Ressourcen zu finden, einzusetzen und zu verwalten. Die cloudbasierte, offene Plattform wird in mehr als 165 Ländern eingesetzt und hilft Unternehmen dabei, den gesamten Beschaffungsprozess und das Management von Zeitarbeitern zu automatisieren, die Art und Weise, wie die Arbeit erledigt wird, zu verändern, die operative Flexibilität zu steigern und das Erzielen von Geschäftsergebnissen in der digitalen Wirtschaft zu beschleunigen.
Wer verwendet SAP Fieldglass?
SAP Fieldglass unterstützt Stakeholder, die in das externe Talentmanagement und die Dienstleistungsbeschaffung eines Unternehmens eingebunden sind.
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Bewertungen über SAP Fieldglass
Fieldglass - a configurable solution
Kommentare: We use Fieldglass to manage candidates for client companies that we recruit for. We also manage contingent workers.
Vorteile:
We use Fieldglass to manage recruitments for multiple client companies. Being that it is run by SAP, the software is almost infinitely configurable, and the companies are able to configure it to match the company culture and terminology. As a recruiter, that means we have to learn the company culture and terminology as well, and it turns out that Fieldglass helps that. We are able to communicate better with the managers because we are learning their language, as it were.
Nachteile:
Like most software, you are sometimes rigidly confined to what the software is designed to do. By that I mean that it is difficult to convey a candidate's nuances if the software doesn't include a way to do that. Of course, this means we have to be creative, and this results in us getting to know the candidates a little better, which is good for us and the client companies.
In Betracht gezogene Alternativen:
Outsource with Ease with SAP Fieldglass.
Kommentare: The Efficiency rendered by SAP Fieldglass means that my institution has improved managerial capacity to make strategic business decisions.
Vorteile:
Having outsourced specific services, my institution adopted SAP Fieldglass to automate the process of recruiting, engaging, pay and get more value from the contractors. SAP Fieldglass helps my institution to find a perfect balance between overstaffing and understaffing of external laborforce. Consequently, we have improved service delivery and managed costs. The process of selecting and recruiting external staff at my institution has been automated, standardized, made easy and sped up by SAP Fieldglass. SAP Fieldglass tracks external staff's time and attendance from any worksite of my institution. In this way, time theft is eliminated. My institution makes use of scheduling feature in SAP Fieldglass in order to assign qualified external staff, in appreciated number, and at appropriate time. By analyising past and present data, SAP Fieldglass computes revenues that my institution expects as well as an estimation of income that will be achieved in a future period. SAP Fieldglass measures performance data in a given range. My institution is able to assess how the external staff are working and whether targets are being met. Having identified the requirements of the roles that external workforce play in my institution, SAP Fieldglass makes an analysis of attributes of each staff to determine whether their skills fit these requirements.
Nachteile:
Apart from the workforce, my institution could be more effective if other members of our extranet community were recognized by SAP Fieldglass.
God Awful
Kommentare: Awful. Working with our client for years we managed to streamline the process for timesheet and invoice approval. Since switching to SAP Fieldglass with Tapfin invoices have been late. It’s mandated to pay a portion of every invoice for access to the system even though the Fieldglass system doesn’t provide needed details for accounts receivable and auditing past due, paid and unpaid timesheets. Support is non existent despite multiple attempts to contact someone at best when reaching a representative you are passed to a email distribution where your concerns are left unaddressed. There have been zero benefits.
Vorteile:
Absolutely nothing. Support was only available for migration to the application. Once migration occurred all other questions pertaining to the application, invoicing, contract renewals go unanswered. No sense of urgency and total lack of care.
Nachteile:
The UI is confusing and statuses of submitted invoices are hard to follow and were never fully explained. Invoices are not paid on time and trying to link paid invoices back to submitted timesheets and submitted invoices are impossible given that the system is not properly updated and no receipts are provided. Invoices go through several consolidated states making it impossible to understand the “submitted date” from which your arbitrary net terms start from. Although payments are never made within the net terms detailed on your master agreement. Sending emails for help to support is parallel to a black hole because nobody responds and questions go left unanswered.
In Betracht gezogene Alternativen:
Fieldglass - Great for accurate billing
Kommentare: Overall, I was very pleased to see that the process with Fieldglass, while being very detailed and precise, was rather easy to use. Our client base consisted of mostly older generations and busy field workers that aren’t super versed in technology, yet fieldglass was useable for most involved.
Vorteile:
The feature/function I liked most about Fieldglass was the time and attendance tracker. It was vital to my job duties and played a major role in billing accordingly. Simple to understand once you’ve walked through the process a couple times.
Nachteile:
My only real complaint based on the features I used most with my company, is that at all times we could/would have hundreds of projects/billing codes being used at a time for time and attendance, and for a while it proved difficult to enter and find said projects and codes. Fieldglass has a superb customer service team, and the particular rep our company was paired with worked around the clock to smooth out any and all flaws.
Better portal for tracking data
Kommentare: Using it for last 3 years and have found it way too better to use in comparison to other VMS portals. The portal is quite reliable in raising invoices against the payments made which helps both vendor and client to make sure the business is going smooth and is completely transparent.
Vorteile:
Fieldglass is one of the best present VMS portal that helps us to keep track of all the consultants time and expense details. The onboarding feature is one stop solution to check on all the required details for a particular consultant which reduces the efforts and also makes payment and billing easy for the organization.
Nachteile:
The navigation throughout the portal is not so smooth, it sometimes makes you leave an entire section before you are redirected to other. Also, the display of information is not sufficient, you have to dig deep in order to fetch details for a specified data which is time consuming. The customer service is also not so good, the portal is some times down without any update on when and how much time it is going to take to work properly again.
