---
description: Detaillierte Informationen über eZee Reservation zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: eZee Reservation Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Buchungssysteme](/directory/20032/reservations/software) > [eZee Reservation](/software/141726/ezee-reservation)

# eZee Reservation

Canonical: https://www.capterra.com.de/software/141726/ezee-reservation

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> Mit der Hotelbuchungs-Engine eZee Reservation können Hotels über ihre Hotelwebsite ihre Zimmer direkt und provisionsfrei buchen zu lassen.
> 
> Bewertung: **4.5/5** von 120 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 120 Nutzerbewertungen |
| Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Yanolja Cloud Solution
- **Region**: Gujarat, Indien
- **Gegründet**: 2005

## Gewerblicher Kontext

- **Startpreis**: 29,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Arabisch, Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch
- **Verfügbare Länder**: Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivien und 158 weitere

## Funktionen

- Anmerkungen zur Reservierung
- CRM
- Gruppenreservierungen
- Kalenderverwaltung
- Kundenbetreuung
- Online-Buchung
- Reservierungs-Management
- Zahlungsabwicklung

## Integrationen (4 insgesamt)

- Google Analytics 360
- Meta for Business
- PayPal
- authorize.net

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software)

## Alternativen

1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Eventbrite](https://www.capterra.com.de/software/114949/eventbrite) — 4.6/5 (5748 reviews)
3. [Booqable](https://www.capterra.com.de/software/138689/booqable) — 4.8/5 (1126 reviews)
4. [Lodgify](https://www.capterra.com.de/software/131924/lodgify) — 4.5/5 (1282 reviews)
5. [OpenTable](https://www.capterra.com.de/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)

## Nutzerbewertungen

### "A holisitc application covers everything needed for a small to very big hotel." — 5.0/5

> **Issouf** | *13. Mai 2018* | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I have been user of Ultimate version. one of the application is The software provided by this company is very easy to use and it has many functionality. I like the functionality of house keeping and many reports for effective day to day management.  The service provided by Cloud Developer is worth noting. He provided 24/7 365 days excellent service from the date we were in contact with him. He helped us to quickly go live with minimum down time. Always available when needed over phone, email, online web-chat and also on whatsapp. very impressive and satisfied as a ezee customer.
> 
> **Nachteile**: In the Stayview, when i hover on a reservations, i would be nice to see the reservation details instead of clicking on it to see.
> 
> Consolidation all channels from where we were getting business. Adopting new technology there by getting more business / occupancy ratio increased.

-----

### "Review" — 5.0/5

> **Ntewak** | *29. November 2022* | Gastgewerbe | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The fact that it is cloud based and the ease of use
> 
> **Nachteile**: Integrations - Getting other softwares to be integrated to it. Payment in other currencies.Paying for the software was not easy  too.
> 
> Hotel Mgt

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### "Bad support, overcharged in billing, wrong bills" — 1.0/5

> **Pareen** | *9. März 2019* | Gastgewerbe | Empfehlungsbewertung: 1.0/10
> 
> **Vorteile**: The software is decent. There are tons of bugs but the support team solves them over a few days most of the times.
> 
> **Nachteile**: Billing and payments is their biggest problem. They have been trying to overcharge us. They tried to bill us for the bookings that were void in January 2019. After our email, they changed the bill amount. Now in March 2019, they have again re-issued an invoice based on our bookings that were No Shows or Cancelled. Support hasn't responded on our queries for 4 days now but we keep getting "reminders" to pay up. This never happened with us before but I think this is their latest way to make money.&#10;&#10;Some invoices have a 30 days due date, some have 15 days due date. These things just change as per their whims and fancies.&#10;&#10;They send invoices without the company's legal entity name. They change the legal entity name without any verification of whom they have signed the contract with. Billing should be in the name of the legal entity that they have the contract with. But just email their team and they will raise a bill for Disney if someone told them so.&#10;&#10;Staff (account manager and billing team) changes every few months. The new person doesn't know anything that happened with previous team.&#10;&#10;They say 24x7 support but it is not. Only call center employees with limited understanding of their own product are available at night or on weekends. They cannot solve any bugs, just raise tickets and wait.
> 
> Worst experience ever with any software company. The software is really buggy but their team was good and supportive about 3 years ago when we used their software at our first hostel. But last one year has been bad because they have been consistently trying to overcharge us.

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### "Love the software" — 5.0/5

> **Nikhil** | *7. Februar 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The reservation process is very easy and it’s really well organised layout
> 
> **Nachteile**: To Be honest, there is nothing that I can think about to dislike or any negative scenario that I can write
> 
> It is very easy, convenient and productive way, the constructed and it is very enjoyable while working with reservation process

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### "Review of Ezee Reservation" — 5.0/5

> **Manjunath** | *20. Juni 2024* | Gastgewerbe | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Flexibility in changing from one website to another, Correctness of rates and availability inventory being forwarded and no over bookings.
> 
> **Nachteile**: nothing much to complain, we are happy with the product

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## Links

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