Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Pure Chat?

Pure Chat hilft kleinen und mittleren Unternehmen, ihre Website-Besucher*innen mit dieser leistungsstarken, nutzerfreundlichen Live-Chat-Software zu binden. Mit Pure Chat kannst du während der gesamten Customer Journey Informationen mit Besucher*innen austauschen, Leads generieren und einen außergewöhnlichen Kundenservice bereitstellen, um den Umsatz zu steigern und die Zufriedenheit zu verbessern.

Jetzt gibt es einen zu 100 % kostenlosen Plan, der unbegrenzte Nutzer*innen und unbegrenzte Chats für bis zu drei Websites umfasst.

Auf was wartest du? Melde dich an und beginne mit deinem Chat.

Wer verwendet Pure Chat?

Pure Chat ist ideal für kleine und mittlere Unternehmen sowie Vertriebs-/Marketingteams in jeder Branche, die mehr Leads erfassen und mehr Verkäufe umsetzen möchten.

Pure Chat Software - 1
Pure Chat Software - 2
Pure Chat Software - 3

Du bist nicht sicher, ob Pure Chat das Richtige ist? Mit einer beliebten Alternative vergleichen

Pure Chat

Pure Chat

4,6 (334)
39,00 $
Monat
Kostenlose Version
Kostenlose Testversion
17
8
4,6 (334)
4,5 (334)
4,5 (334)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
0,00 €
Monat
Kostenlose Version
Kostenlose Testversion
180
138
4,6 (1.585)
4,7 (1.585)
4,7 (1.585)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Pure Chat

LiveAgent
Am besten bewertete Funktionen
Anrufaufzeichnung
Anrufprotokoll
Proaktiver Chat
tawk.to
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Mobiler Zugriff
Transkripte / Chatverlauf
My LiveChat
Am besten bewertete Funktionen
Kundenspezifisches Branding
Mobiler Zugriff
Proaktiver Chat
Tidio
Am besten bewertete Funktionen
Berichterstattung / Analyse
Echtzeit-Chat für Kunden
Live-Chat
LiveChat
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Live-Chat
Mobiler Zugriff
Zendesk Suite
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Supportticket-Management
Ticket-Management
Zoho Desk
Am besten bewertete Funktionen
CRM
Kundenspezifisches Branding
Ticket-Management
Intercom
Am besten bewertete Funktionen
Chat / Messaging
Echtzeit-Chat für Kunden
Live-Chat
Olark
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Offline-Formular
Transkripte / Chatverlauf

Bewertungen über Pure Chat

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,6
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
60%
4
35%
3
4%
2
0%
Stefany
Stefany
Co-Founder in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the best out there!

5,0 vor 7 Jahren

Kommentare: Higher client response rates and better retention. Waiting for them to find eh email link isn't enough anymore. Pure Chat means my "about us" page is on every page.

Vorteile:

So Easy! I use it on a Wordpress site. The plug-in takes a second and you are up and running. I was able to match it to my company color and feel to keep the flow of my homepage. I found we gained much higher engagement with our clients than with email or even texting. The back end is well tailored for control freaks like myself who wants to keep an eye on the team activity and responses. The list of respondents makes it easy to add to email campaigns and keep up with newly interested clients. An Android phone app! Icing on the cake for us. From PC to mobile, it's seamless. I am always connected to a customer in need. It's security that I am on top of my business and I won't miss a question that could result in a sale. Did I mention this is free? You can upgrade for even more functionality but once you start using it, you will wonder what more they have to give. Reports. That's what. Get granular on the amount of traffic on your site, and see it live, you and your teams response rate, and team activity. I cannot say enough good things about this software. I do test other options from time to time but I tend to come back to Pure Chat.

Nachteile:

I wish I had one. They give you excellent functionality for free and even more if you upgrade. Pricing in inline with other services. I'll update this review should a con present itself.

George Rex
George Rex
Co-Founder & CAO in Nigeria
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Its a wonderful solution comparable to tawk

4,0 vor 5 Jahren

Kommentare: Our clients needed a way to allow users communicate with them from their websites in real-time to help these leads make quicker buyer decisions. And while we used tawk earlier, we needed something modern and all-inclusive; and we believe PureChat gave us that.

Vorteile:

The service has a WordPress plugin we could integrate with our website, and the set up was really easy and straightforward. I even love the function where you can add an address and phone number to the chat widget that appears on your website.

Nachteile:

The fact that an agent has to be on a third-party website (i.e. PureChat website), outside your WordPress admin dashboard to respond to chats from clients' website was really an irregular procedure for a WordPress user.

Leticia
Customer Service in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Why offer an app when it doesn't work?

3,0 vor 7 Jahren

Kommentare: I am away from my desk a lot, so I use the app so that I am still available to chat with on my website. This app does NOT work. Every time I open it it says it's reconnecting or it kicks me off. The other day I went to open a different app and pure chat kept popping up and kept saying that it was trying to reconnect to the server. So I started using my desktop more often because I am so frustrated with the app and it keeps doing the same thing! Keeps saying that it is trying to reconnect. I've had my internet provider come out and do tests, so that is no the issue. Everything else I have works perfectly fine except this. I am looking at different options because this just doesn't work out for our company.

Vorteile:

I like the idea that this software has to offer. Available to chat through the website because not everyone likes talking on the phone or just has a quick question.

Nachteile:

EVERYTHING.... This software doesn't work. Looking at a different provider because of this software's inability to do what it says it's going to do.

Mike
Mike
CTO in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Super easy to use and integrate, mobile app works well.

4,0 vor 5 Jahren

Kommentare: It's very easy to use and quite functional. At our small size the free version works great. I just wish they provided an interface to apply your own CSS to their widgets.

Vorteile:

It integrated in just minutes and the app works great. I get instant phone notifications and I've never missed a live chat from my site.

Nachteile:

You can't customize the widgets by adding your own CSS. They provide some basic functionality but in order to make it match my site, I need to do some complex javascript to modify the HTML dynamically generated by their javascript plugin.

Adelaynes
Adelaynes
Analista de Acompañamiento y Gestion Comunitaria in Venezuela
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Purechat is an excellent chat software for citizen attention in our office

5,0 vor 6 Jahren

Kommentare: Purechat is a very interesting software, with a warm interface, and moldable according to the user's requirements. Personalization of chats, availability schedules, can be used in blogs and web pages, are many of the options that make Purechat an excellent option for communication with other people.

Vorteile:

Since using the PureChat application in my work space, we have been able to perceive immediate benefits, which have facilitated contact between the communities and our work team, receiving in real time all the recommendations, suggestions and requests from these communities. Through Purechat we have been able to systematize the ideas expressed in our chat session and turn them into work plans and community approaches. This attention by chat is enriched with tools such as personalization of chats to be able to track person to person of each of the ideas, availability schedules to serve the largest number of people and can be used in tablets, adroids and IOS

Nachteile:

I have no outstanding complaints about this software. Since we used it in the office and in my wordpress, we have exploited all its potential and it seems to us to be quite functional software.

Software gefunden in