Durchschnittliche Bewertung2 Bewertungen
- Gesamt 3 / 5
- Bedienkomfort 3.5 / 5
- Kundenservice 3 / 5
- Funktionen 3 / 5
- Preis-Leistungs-Verhältnis 3 / 5
- Startpreis $25/Monat
- Preisinformationen $25/mo per iPad
- Kostenlose Testversion Ja
Mobile - iOS Native
Angaben zum Hersteller
- ZAP IN
Über ZAP IN
Virtual reception, visitor log, real time head count, visitor arrival notifications via email/SMS. Off site/on site management.
Die hilfreichsten Reviews für ZAP IN
Bewertet am 9.9.2016
When I first inquired about this service, I was very impressed with the professionalism and offerings. I was told that the owner would come out and do a demo for us, and set it up to get us going. When I contacted them again down the road, they were unresponsive or at best, vague with their answers. Finally, after numerous contact attempts, we were able to get some of our questions answered.
We decided to go with the solution, as they offered an LDAP import tool. Fail. LDAP import did not work, and I ended up manually entering 80+ users into the directory.
Aside from the poor experience with implementation, the service has also gone down at least half a dozen times in the year that we've been using it. Sometimes it comes back up in a few hours, but sometimes it is DAYS. During one outage that lasted days, I emailed support (from an existing thread in my mailbox), I sent a message via the website, I called their support line, and I even sent messages via Facebook - I never heard a word back!
Vorteile: The SMS/email notification to host that guest has arrived is a wonderful feature. When it works.
Sometimes guests for another office will wander into our lobby and try to sign in, but the person they are here to see is not in our directory (because it is a different company). Then they leave it on the screen with the sign-in details, and the next guest sees this and does not know how to proceed. I asked if Zapin could add a feature that reverts the sign-in details page back to the main Welcome page after a few mins of inactivity, but they were unable to provide this.
Product is also too pricey for what they offer. SMS service costs more per month than the base account.
Bewertet am 7.9.2018
BEST Visitors Software
Vorteile: This software is very user-friendly and has so many features that can be utilized for any type of visitors. They have been upgrading their software almost every month to provide the best service to their customers. One of the most important thing that I like is their CUSTOMER support. Wes is from Zap In who helps me with any type of requests right away. I highly recommend this program.
Nachteile: Nothing. Everything is Perfect! I just love this program