Wer nutzt diese Software?

Security companies and corporate security/facilities management teams in all industries.

Durchschnittliche Bewertung

21 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Trackforce
  • http://www.trackforce.com
  • Gegründet 2000

Über GuardTek

With over 18 years of experience in the security industry, Trackforce's GuardTek is the most comprehensive & customizable security management software that enables organizations to easily track, monitor and analyze their security operations in real time.
From incident and activity reporting to visitor management, Trackforce's intuitive and easy-to-deploy web and mobile applications are completely customizable allowing companies to generate key operational data and accelerate business growth.

GuardTek Funktionen

  • Datensammlung
  • Ermittlungsmanagement
  • Kontrollpunkt-Tracking
  • Kundenmanagement
  • Mehrfache Alarm-Warteschlangen
  • Störfallmanagement
  • Veranstaltungsmanagement

Die hilfreichsten Reviews für GuardTek

Your product is an absolute "Must have" for our security company.

Bewertet am 7.12.2017
Derrick Y.
Operations Manager
Sicherheit & Untersuchungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Accountibility of my officers on the graveyard shifts. Because of your app., my officers can not sleep at their post but have to get up every hour to 90 minutes to make there perimeter checks, hit the tags and thus ensure the area is secure and free of unwanted inividuals who might be up to no good.

Vorteile: As a manager I am responsible for training my subordinates with the Guardtek patrol app. Your app. is so user friendly, all of my officers are able to easily retain the training info. to properly navigate the app. to fulfill the expectations of our management staff. Very easy to set up the tags as well.

Nachteile: No negatives regarding the app. Our company has set up 9 new individual accounts with Guard-Tek just this year and that number will be getting larger. The only negative feedback I have is coming from our Financial manager who wants more of a "Break" in the pricing.

I use to it to assign cards and daily reports, have no problems

Bewertet am 29.11.2017
Brenda B.
Finance Specialist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to maneuver around. The daily reports are very useful. Just wish that I had more time to explore. Being able to find an employee is very helpful, as long as they change posts.

Nachteile: Can't delete more than 1 user ID at a time, and since can't it would be nice if you didn't have to scroll to the top every time for the trash can.
Also for some reason can't access the supervisory when passwords need to be reset.

I use it for facility tours and key control. I've found it is very easy to use and to train my men o

Bewertet am 5.12.2017
Sean C.
Security Site Supervisor
Sicherheit & Untersuchungen, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Being web based is a plus. I enjoy being able to get alerts on my phone and while off duty.

Nachteile: I experienced a few unannounced outages due to updates or system work over the last few years. I also wish that the service was cross-platform compatible on Apple products.

Its functional, It does what it says, difficult at first to find your way around.

Bewertet am 26.3.2018
John V.
General Crisis Manager
Sicherheit & Untersuchungen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were able to track our members by using the app/ System as well as the device from GuardTek. We could also monitor each patrol that was made.

Vorteile: The Functionality , The look of the system, The adaptability and the staff that is always willing to assist.

Nachteile: Navigation - There are to many drop downs and this does confuse a person somewhat. It does get a bit confusing, navigating around the system at times.

Excellent tool. Very handy and eliminates the use of paper.

Bewertet am 21.3.2018
Shahbaz H.
Group Security Operations Centre Manager
Outsourcing/Offshoring
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Advantage over other security companies.
We customize the reports as per customer requirements.

Vorteile: Real-time reporting. Ability to add pictures and videos of situation.
Accessible online.
Integrates live tracking and reporting.
Useful for HSE and Audit

Nachteile: Should have more features such as 2-way voice communication.
Doesn't Sync automatically.
Reporting tool has limitations.

Lies weitere Bewertungen