Copper
von Copper
Wer verwendet Copper?
Unternehmen, die auf der Suche nach einem schönen, intuitiven und einfachen CRM sind, das sich wiederholende Aufgaben automatisiert und in die Tools integriert ist, die sie bereits verwenden (Gmail, Kalender, Dokumente, Tabellen).
Was ist Copper?
Copper ist die Nummer 1 der Kundenbeziehungsmanagement-Software für G-Suite-Benutzer. Copper lässt sich nahtlos in die G Suite integrieren, macht die manuelle Dateneingabe überflüssig und ist äußerst benutzerfreundlich. Wenn du Gmail verwenden kannst, weißt du, wie man Copper verwendet. Schließe dich den über 10.000 Kunden an, die mit Copper arbeiten, und verkaufe mit dem CRM, das Teams lieben, heute noch mehr.
Copper – Details
Copper
https://de.copper.com
Gegründet 2013
Copper – Kostenübersicht
Copper bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Copper ist ab 19,00 $/Monat verfügbar.
Startpreis
19,00 $/Monat
Kostenlose Version
Nein
Gratis Testen
Ja
Einsatz
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Persönlich
Live Online
Webinare
Dokumentation
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
Copper Funktionen
Copper – Nutzerbewertungen
Zeigt 5 von 402 Nutzerbewertungen
Remco V.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 18.2.2020
"Very easy to use CRM tool for all Google G Suite users."
Kommentare:
Dashboard for most important e-mails.
Leads and Opportunties
Integration with my project tool Wrike
Vorteile:
Neatless integration with Google G Suite and Wrike (for my projects) and many other tools with Zapier.
Ease of use.
Nachteile: I like absolutely everything of Copper CRM.
Antwort des Softwareanbieters
von Copper an 20.2.2020
Stick the landing, pose, and smile. Thanks for the perfect score, Remco!
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 18.2.2020
Janna W.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung3/5
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Preis-Leistungs-Verhältnis4/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 2.4.2020
"Copper is helping me keep track of my customers"
Kommentare: Overall it has been helpful to keep track of my contacts. I wish that there were more features for the lower price point, like marketing and email features.
Vorteile: I like that it syncs to my Gmail and automatically goes back through 1 year of communication to add all those emails to my connections with my contacts. The Gmail extension makes it super easy to add new contacts to my CRM and keep track of our conversations. It also makes it easy to keep track of leads and opportunities and what stage they are at. The Task function is nice how it adds to-do items to my calendar and sends me reminders. That is helpful so I don't forget to do things daily.
Nachteile: It's pretty expensive for only one user and many of the best features of it are only available for the higher pay level. Also, it's doable to use from Gmail on a phone but not easy. I wish the app extension worked better.
- Quelle des Nutzers
- Bewertet am 2.4.2020
Sam L.
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Gesamtbewertung2/5
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Benutzerfreundlichkeit3/5
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Eigenschaften & Funktionalitäten1/5
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Kundenbetreuung2/5
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Preis-Leistungs-Verhältnis2/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 2.5.2019
"Basic CRM, looking for automated workflows, look elsewhere!"
Kommentare: Copper is our CRM and is only used for our sales team. Our products are a mobile app and website that generate leads that go into Copper in which our sales team is able to qualify and view all communication with prospects and move them along the appropriate pipeline. One of the main problems that Copper solves for us is integrating with Slack and their mobile app to update us real-time of new leads. Also, a nice feature of Copper is their integration with G Suite (since Copper is a Google Product), that keeps track of all communication with each prospect. From a more technical perspective, Copper has a quite robust API that allows us to connect our mobile app attribution platform, Slack, PostgresSQL, and chatbot Intercom.
Vorteile: One of the main benefits of Copper is real-time reports. We are able to breakdown won and lost revenue amongst our sales team and also account for projected sales revenue based on the opportunities in the pipeline and the expected close rate of those opportunities. Copper has automated actions that allow us to move prospects through pipelines effectively. We set automated reminders and tasks for opportunities based on their pipeline and stage within the pipeline. These reminders and tasks are also emailed and sent as a push notification to each respective lead owner.Copper has automated actions that allow us to move prospects through pipelines effectively. We set automated reminders and tasks for opportunities based on their pipeline and stage within the pipeline. These reminders and tasks are also emailed and sent as a push notification to each respective lead owner. We are a big fan of the Copper newsletters. They provide a clear roadmap of what to expect from them from a product development standpoint and what to expect next. Their emails are easy to digest, and optimized for mobile. Also, they ask for user input that has been integrated into their roadmap.
Nachteile: While Copper has a quite robust API, they do not have any webhook receiver URLs. In order to effectively communicate data between Copper and another platform is through a paid Zapier account or Tray.io. Automated actions are nice, but the work flow automations are extremely limited. We are not able to send users automated emails, push notifications when they enter a new stage of a pipeline. More direct integrations with messaging services - transactional + marketing email services, push notification platforms, chat services.
- Quelle des Nutzers
- Bewertet am 2.5.2019
Jaimee I.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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KundenbetreuungNicht bewertet
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 20.2.2020
"Copper"
Kommentare: Copper has cut down dramatically on administration data entry try which allows for our staff to communicate with our prospects more frequently, which in return is bringing in more business for the company.
Vorteile: Copper has helped our company tremendously in regarding to time spent updating our CRM systems. We use to have to add all emails to the system, Copper automatically adds all the emails which has cut down on our administration time dramatically. It will also pull contact information for the internet, which also helps cut down time so the time can be spent elsewhere. Another favorite feature is being able to view the contact file in gmail when an email from that specific person comes in.
Nachteile: We wish that when adding notes into copper, there was more flexibility in regards to changing the color of the font or being able to highlight something within the note. Also, sometimes we have an individual in the system with more than one company but Copper doesn't allow you to add duplicate emails to multiple files.
Antwort des Softwareanbieters
von Copper an 26.2.2020
Greatly appreciate the feedback, Jaimee!
- Quelle des Nutzers
- Bewertet am 20.2.2020
Jacqueline C.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis4/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 21.2.2020
"Intuitive, Inclusive & Scalable"
Kommentare: Wonderful! The customer service is AMAZING and overall we have converted so much more closed business as a result of effective lead and pipeline management within our company.
Vorteile: The ability to manage leads, manage pipelines, and store data, along with the ability to automate lead management.
Nachteile: the lack of ability to integrate with other softwares, the lack of commission management features, and the lack of ability to specifically disburse leads automatically based on tracked conversion rates
Antwort des Softwareanbieters
von Copper an 3.3.2020
Solid feedback that we'll be sharing with our team. Thank you, Jacqueline!
- Quelle des Nutzers
- Bewertet am 21.2.2020
