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Was ist Channels?

Calling-App für Kundenserviceteams, Callcenter und Vertriebsteams, die über deinen Browser zugänglich ist. Wähle eine Nummer und rufe potenzielle Kund*innen an. Es ist keine Installation oder komplexe Abrechnung erforderlich. Mit CrazyCall kannst du Verkäufe verwalten, die Qualität von Anrufen kontrollieren und Kosten senken. Die Anwendung eignet sich auch hervorragend als Plattform zur Verkaufsförderung, mit der du den ROI und die Website-Conversion deiner Anrufe steigern kannst.

Wer verwendet Channels?

Call-Center, Marktforschungsagenturen und Vertriebsabteilungen müssen die Leistung ihrer Outbound-Kampagnen steigern.

Channels Software - 1
Channels Software - 2
Channels Software - 3
Channels Software - 4
Channels Software - 5

Du bist nicht sicher, ob Channels das Richtige ist? Mit einer beliebten Alternative vergleichen

Channels

Channels

4,8 (36)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
79
7
4,7 (36)
4,9 (36)
5,0 (36)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
9,00 €
Monat
Kostenlose Version
Kostenlose Testversion
180
138
4,6 (1.574)
4,7 (1.574)
4,7 (1.574)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Channels

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,7
Kundenservice
5,0
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
83%
4
17%
Konstantinos
Konstantinos
Owner, Managing Director in Bulgarien
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch

5,0 vor 7 Jahren

Kommentare: We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys

Vorteile:

Easy to administer at all levels, general settings, users and campaigns Flexible scripting tool Very good sound quality Exceptional customer service Team very responsive to customer requests Integrated email functionality

Nachteile:

Inbound functionality not yet developed No custom report building capabilities SMS/social media not integrated

Karla
Analista sénior in Venezuela
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good sound quality

5,0 vor 6 Jahren

Kommentare: It is a fairly easy to use application and as you get involved with it your knowledge increases and so your speed when working on it, has a very good sound quality.

Vorteile:

In a job where the flames are endless CrazyCall has been very helpful, from being able to record calls in an orderly manner, to keep track of the cases that we have both in favor and negatively, this application has managed to improve our performance and increase our quality of service.

Nachteile:

The download of information from the cloud is usually somewhat slow.

Antwort von Channels

vor 6 Jahren

Hi Karla, thanks for sharing your opinion! :) We're super happy to see how beneficial CrazyCall has been for your business.

Holly
Head of Client Services in Australien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Well Price but a Little Clunky to Use

4,0 vor 4 Jahren

Kommentare: CrazyCall does have good customer support and you can always reach someone when you need assistance. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used. I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus.

Vorteile:

It is an affordable option, some of the functionality is more advanced than other competing platforms. Customer support was fast.

Nachteile:

The autodialer. Had to move away from the software as there was no option to enter in a phone number manually as well to call. Autodialer has it's time and place but so does the option to make a phone call and manually enter the number. Could do not this with this software so moved away from it.

Antwort von Channels

vor 4 Jahren

Thanks for the review Holly! There is the option to call manually with our call widget (it's an extension for Chrome). It has an option to click to call when you are on a webpage or you can simply provide a number manually. We also have a mobile app (it's still in beta, but you can easily download and use it) where you can call manually directly from your mobile phone. If you'd like to test it again just let me know P.S. Our support says Hi!

Kacper
Kacper
Sales, Marketing and Deployment Manager in
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Best inteligent for yours call center

5,0 vor 8 Jahren

Kommentare: I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the users all functions that they need and are wondering about. Every part of application looks like it's designed with cautious about functionality so every function you'll find will help you to make cold-calling, monitor it, couch your team and measure their performance. CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal. CrazyCall support is taking very good care about customers so every ticket is fixed in blazing time with highest customer service rate. I would never change this soft for any else.

Vorteile:

Complete solution that could rise your sales team performance Still growing and adding great functions Best customer service ever

Iliana
Iliana
Co-Founder in El Salvador
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great tool for sales teams

5,0 vor 5 Jahren

Kommentare: We are able to keep a full pipeline thanks to them.

Vorteile:

Crazy Call provides a great solution for teams looking for an advanced dialer software to generate leads. We use their robo dialer, and our sales teams generate a lot of appointments for sales.

Nachteile:

We had to go through their initial launch phase, - they improved their tool and service very quickly

Antwort von Channels

vor 5 Jahren

Thanks Iliana, it's awesome to hear we can help you :)