Wer verwendet CrazyCall?
Call-Center, Marktforschungsagenturen und Vertriebsabteilungen müssen die Leistung ihrer Outbound-Kampagnen steigern.
Was ist CrazyCall?
Calling-App für Kundenserviceteams, Callcenter und Vertriebsteams, die über deinen Browser zugänglich ist. Wähle eine Nummer und rufe potenzielle Kund*innen an. Es ist keine Installation oder komplexe Abrechnung erforderlich. Mit CrazyCall kannst du Verkäufe verwalten, die Qualität von Anrufen kontrollieren und Kosten senken. Die Anwendung eignet sich auch hervorragend als Plattform zur Verkaufsförderung, mit der du den ROI und die Website-Conversion deiner Anrufe steigern kannst.
CrazyCall – Details
CrazyCall – Preisübersicht
CrazyCall ist verfügbar ab 11,00 $/Monat. CrazyCall bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für CrazyCall findest du unten.
CrazyCall – Nutzerbewertungen
Zeigt 5 von 36 Nutzerbewertungen
Bewertet am 17.1.2017
Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch
We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys
Easy to administer at all levels, general settings, users and campaigns
Flexible scripting tool
Very good sound quality
Exceptional customer service
Team very responsive to customer requests
Integrated email functionality
Inbound functionality not yet developed
No custom report building capabilities
SMS/social media not integrated
Bewertet am 27.6.2018
Good sound quality
Kommentare: It is a fairly easy to use application and as you get involved with it your knowledge increases and so your speed when working on it, has a very good sound quality.
Vorteile: In a job where the flames are endless CrazyCall has been very helpful, from being able to record calls in an orderly manner, to keep track of the cases that we have both in favor and negatively, this application has managed to improve our performance and increase our quality of service.
Nachteile: The download of information from the cloud is usually somewhat slow.
Antwort des Softwareanbieters
von CrazyCall an 3.7.2018
thanks for sharing your opinion! :) We're super happy to see how beneficial CrazyCall has been for your business.
Bewertet am 16.10.2019
Well Price but a Little Clunky to Use
Kommentare: CrazyCall does have good customer support and you can always reach someone when you need assistance. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used. I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus.
Vorteile: It is an affordable option, some of the functionality is more advanced than other competing platforms. Customer support was fast.
Nachteile: The autodialer. Had to move away from the software as there was no option to enter in a phone number manually as well to call. Autodialer has it's time and place but so does the option to make a phone call and manually enter the number. Could do not this with this software so moved away from it.
Antwort des Softwareanbieters
von CrazyCall an 17.10.2019
Thanks for the review Holly!
There is the option to call manually with our call widget (it's an extension for Chrome). It has an option to click to call when you are on a webpage or you can simply provide a number manually. We also have a mobile app (it's still in beta, but you can easily download and use it) where you can call manually directly from your mobile phone. If you'd like to test it again just let me know
P.S. Our support says Hi!
Bewertet am 6.11.2019
Great choice for a sales team
Vorteile: CrazyCall has been great for our sales team and we many of of its features. It's dashboard provides all the metrics we need to monitor and manage our KPI's. Also, CrazyCall's autodialing feature helps us save time so we can focus on closing more deals.
Nachteile: Our IT team is still working on it but some reason the download speed from CrazyCaller is very slow.
Bewertet am 8.1.2016
Best inteligent for yours call center
Kommentare: I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the users all functions that they need and are wondering about. Every part of application looks like it's designed with cautious about functionality so every function you'll find will help you to make cold-calling, monitor it, couch your team and measure their performance. CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal. CrazyCall support is taking very good care about customers so every ticket is fixed in blazing time with highest customer service rate. I would never change this soft for any else.
Complete solution that could rise your sales team performance
Still growing and adding great functions
Best customer service ever