FogBugz

FogBugz


Wer nutzt diese Software?

Fog Creek Software hat FogBugz und Kiln entwickelt, um Entwicklern dabei zu helfen, bessere Software zu entwickeln.


Durchschnittliche Bewertung

25 Bewertungen
  • 4.5 / 5
    Gesamt
  • 4.5 / 5
    Bedienkomfort
  • 4.5 / 5
    Kundenservice
  • 4.5 / 5
    Funktionen
  • 4.5 / 5
    Preis-Leistungs-Verhältnis

Produktdetails

  • Startpreis
    $18/Monat
  • Kostenlose Version
    Ja
  • Kostenlose Testversion
    Ja
  • Einsatz
    Cloud, SaaS, Web
  • Training
    Webinare
    Dokumentation
  • Kundenbetreuung
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • Fog Creek Software
  • http://www.fogcreek.com/fogbugz/
  • Gegründet 2000

Über diese Software

Bug-Tracking, Projektplanung und -management sowie Kundensupport-Software, die von Entwicklern für Entwickler entwickelt wurde.


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FogBugz Funktionen

  • Aufgabenmanagement
  • Filtern
  • Problem-Nachverfolgung
  • Release-Management
  • Rückstand-Management
  • Ticket-Management
  • Workflow-Management

Die hilfreichsten Reviews für FogBugz

Tracking, logging and updating development issues with ease

  Mit Google übersetzen
4/5
Gesamt
4 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Customisable so you can add you own fields and track in a way suited to your processes.
Searching is very flexible, each field can be searched against.
Fix dates and versions allow you see easily when an issue was resolved. (assuming the Devs correctly filled it in).
You can link cases together so if there is connection you can see the related cases in a panel at the side. You can make parent and child cases so if you can feature that can be broken into lots of sub tasks or features this is then easy to see.
You can set yourself to be email updated on case changes and updates.
Hosted service , so no updates to apply, servers to upgrade and maintain.

Nachteile: Searches can be save but your 'default' preference cannot be. e..g if you usually only want to find bugs not search through features this has to be selected everytime.
Recent updates have made the screen a bit cluttered compared to the previews views, although this could be due to not being used to the layout compared to previous versions.

Unorthodox Use Proved to be a Challenge

  Mit Google übersetzen
3/5
Gesamt
2 / 5
Bedienkomfort
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Vorteile: As a previous company we used this software as a suto-CRM type of system for project management / customer service. We would create unique support email addresses for each of our clients and they would email that address to create new cases within their own project. It was handy that things were able to consolidated to each project. It was nice to be able to make notes and send emails directly from cases.

Nachteile: This was not the easiest software to use and navigate. I was a fair tech savvy person and it took me some time to get use to it. As a manager it was a challenge to teach my team how to use the system. Granted we used it in a method not what it is designed for, but it still had a cumbersome navigation system. Unless you are comfortable working and designing filters you will have a learning curve regardless of how savvy you are.