Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist WeCounsel?

Wecounsel bietet Online-Videokonferenzsoftware und unterstützt Kundenmanagement-/Engagement-Tools für Anbieterunternehmen im Bereich psychische Gesundheit, Kundschaft und Gesundheitsorganisationen.
Die cloudbasierte, HIPAA-konforme Lösung dient als einzige Anlaufstelle für psychotherapeutisches Fachpersonal. Alle Nutzer haben Zugriff auf Kundenmanagement, Messaging, Terminplanung, Dokumentenmanagement, Video und eine E-Commerce-Lösung.

Kostenloser Video- und Verzeichnisplan verfügbar. Private Etiketten und Entwicklung für nutzerdefinierte Workflows verfügbar.

Wer verwendet WeCounsel?

Psychologisches sowie psychiatrisches Fachpersonal, lizenzierte professionelle Beratung (LPC), lizenzierte Ehe- und Familientherapie (LMFT), lizenzierte Sozialfachkräfte (LCSW), Suchtberatung, Ernährungsberatung, Coaches, Verhaltensdienstleistung (Unternehmen/Organisationen)

Du bist nicht sicher, ob WeCounsel das Richtige ist? Mit einer beliebten Alternative vergleichen

WeCounsel

WeCounsel

4,1 (32)
24,99 $
Monat
Kostenlose Version
Kostenlose Testversion
35
Keine Integrationen gefunden
3,7 (32)
4,1 (32)
4,4 (32)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
19,00 $
Monat
Kostenlose Version
Kostenlose Testversion
142
6
4,5 (189)
4,4 (189)
4,6 (189)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu WeCounsel

Power Diary
Am besten bewertete Funktionen
Abrechnung & Rechnungsstellung
Patienten-Terminplanung
Terminverwaltung
Qualifacts Insync
Am besten bewertete Funktionen
Diagramm-Erstellung
HIPAA konform
Reklamationsabwicklung
AZZLY Rize
Am besten bewertete Funktionen
EMR / EHR
HIPAA konform
Mahnwesen-Management
ClinicTracker
Am besten bewertete Funktionen
Für mentale Gesundheit/Verhaltenstherapie
Terminplanung
Terminplanung
MedEZ
Am besten bewertete Funktionen
Für dieses Produkt wurden noch keine Funktionen durch Nutzer bewertet.
SimplePractice
Am besten bewertete Funktionen
HIPAA konform
Terminplanung
Terminverwaltung
Vagaro
Am besten bewertete Funktionen
Bestätigung / Erinnerungen
Mobiler Zugriff
Online-Buchung
Pabau
Am besten bewertete Funktionen
Patienten-Terminplanung
Terminverwaltung
Verwaltung von Patientenakten
Qualifacts CareLogic
Am besten bewertete Funktionen
HIPAA konform
Medizinische Abrechnung
Terminplanung

Bewertungen über WeCounsel

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
3,7
Kundenservice
4,4
Funktionen
3,7
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
34%
4
44%
3
22%
Sasha
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

A great way to video conference with clients

5,0 vor 7 Jahren

Kommentare: WeCounsel is a very easy-to-use platform for HIPAA compliant video conferencing, scheduling, messaging, and documentation. I love that everything is in one place. Despite having detailed instructions on how to use the video feature, clients still have struggled to get their video up and running on the first session. Some of their tech support agents are incredibly helpful and professional, while I noticed some others struggle to maintain a professional demeanor, telling me about trouble they are having with other users, and expressing outward confusion and frustration in problem solving issues, rather than confidence and putting me at ease. I also wish there was a toll free number you could call in the moment if you are experiencing technical issues. Especially when you have sessions scheduled and you waste 15-30 minutes trying to help your client set up their camera, it can be really annoying to "request a call" and have to wait 24 hours to hear back. It would be great to be able to sync the calendar with other calendars but it's still easy to use the calendar feature directly on the site. Overall, I highly recommend using this platform. It's very easy to navigate, upload counseling notes, and even create templates right on the site. They are very responsive to questions and helpful when you need something.

Antwort von wecounsel

vor 7 Jahren

Thank you for reaching out and providing your valuable feedback. We are so happy that you are having success with the software. We are happy to conduct test calls with all of your users to make sure they are set up for success prior to your sessions. If you've had a poor experience with support staff, we'd love to hear about it in detail so we can correct the issue. We answer calls during business hours right away and are working on extending hours of operation so evening support is available to you.We are also releasing a calendar sync feature very soon and we'll be sure to let you know when it's available. If you have any questions/concerns I haven't answered, please call 888-958-2885 opt. 4 and let's talk.

Margo
Counselor in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Reality of Digital Counseling Fees/Usage

4,0 vor 7 Jahren

Kommentare: WeCounsel has a foundation that is excellent. The weaknesses are in the price and technical ease. In theory, it is more fair to charge per usage rather than a monthly fee, or at least have that as an option. The clients very often have difficulty navigating the technology, which can be discouraging. It would be nice to be able to play videos from the Internet to clients during sessions on WeCounsel or have access to a whiteboard or something.

Vorteile:

Easy for techicnally knowledgeable people. Secure, Hippa Compliant, and billing.

Nachteile:

Cost, client technical issues.

Antwort von wecounsel

vor 7 Jahren

Thanks for reaching out with your valuable feedback. We are happy to hear you are having success with the software. We will do test calls with each of your clients to make sure they are setup for success prior to your first sessions. Our very affordable plans offer you unlimited video conferencing so you can have as many or as few calls as you need. With the screen share option, you can play videos on your computer screen to your clients and we are excited to release the whiteboard feature very soon! We will definitely let you know when that becomes available. If there is a concern/question that I haven't addressed, please give me a call at 888-958-2885 opt. 4 and let's talk.

Casey
Therapist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Glitchy system overall

3,0 vor 5 Jahren

Kommentare: It wasn't the worst software I've tried, but definitely not the best. My biggest problem was the forms not working--once this was an issue for over a month, and cost me business and likely impacted trust with a referral source. Support was always nice and provided refunds when there were issues on their end for extended periods of time, but I just needed a reliable product. They weren't always good about updating on fixes but responded quickly when I would check in. Appointment reminders would often direct providers and clients to other sites, which was an ongoing issues still happening when I left. WeCounsel does offer some referral opportunities, which is a feature not a lot of competitors offer. However, the reimbursement rate for these is very low and I wasn't able to opt in for that reason. The video quality was typically decent, but not as crisp as other systems. I requested phone calls to discuss some ongoing issues but never got one...I did receive a call from them after I had left the platform, though. I kept my account for a little over a year due to the hassle of switching clients and records over, but after being invited to test competitors, I had to switch. There are too many other platforms that offer more for nearly half the price.

Vorteile:

Customer support was friendly, but were not always great about providing updates. They were always willing to offer refunds when there were extended issues, though.

Nachteile:

Video was often glitchy and the forms would not work periodically, which impacted my ability to accept and see clients. Appointment reminders had links to wrong sites. Support never responded to clients who had opened tickets.

Laura
Psychologist in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to learn for provider's and patients

5,0 vor 7 Jahren

Kommentare: WeCounsel has allowed me to provide evaluation and psychotherapy online via a HIPAA compliant platform. The format is clear and direct allowing ease of use. The site is easy to navigate and explain to patients. The cost is very reasonable. They continue to add new features and functions to improve the experience. The customer support and technical support are exceptional. Their technical support people converse in simple, direct language in helping guide providers and patients through set up or technical challenges.

Vorteile:

Ease of use

Nachteile:

Patients sometimes have trouble locating how to schedule an appointment. They tend to click on Calendar which seems intuitive but this does not bring up my schedule.

Antwort von wecounsel

vor 7 Jahren

Thank you for reaching out to provide your valuable feedback to our team! The calendar in the dashboard is the calendar for the user who is logged in. Some of our clients are actually connected to more than one provider, which is why they have to navigate to your availability to view it. Thank you for providing that commentary, however, we will look into ways we can make this more clear for clients. We will actually soon be removing the slider and an empty field will appear instead where you can enter any amount you want. I will make sure to let you know when this change is made. If there is any question/concern I haven't addressed please give me a call at 888-958-2885 opt.4 and let's talk!

Laura
Psychologist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reasonably priced telemental health solution

5,0 vor 5 Jahren

Kommentare: Allows me to see out of state clients online.

Vorteile:

The software is easy to use and continually adding features. It is HIPAA compliant ensuring privacy for clients. It has integrated scheduling, billing, messaging, and document functions.

Nachteile:

Occasional glitches that interfere with video chat connection.