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Jumbula
Was ist Jumbula?
Jumbula – Online-Registrierungen auf hohem Niveau.
Eine moderne All-in-one-Online-Registrierungssoftware mit nutzerfreundlicher Registrierung, unkompliziertem Verwaltungs-Dashboard und leistungsstarken Management- und Marketing-Tools. Ideal für außerschulische Programme, Ferienlager und Klassen. Mit diesen Lösungen kannst du deinen Registrierungsprozess automatisieren, mehr Nutzer gewinnen und intelligentere Entscheidungen treffen. Starte mit einer kostenlosen Testversion und sieh dir die Vorteile selbst an.
Wer verwendet Jumbula?
Ideal für Schulen, Kinderbetreuungseinrichtungen, Nachmittagsbetreuungangebote, Clubs, Lernzentren, Ferienlager und Institutionen, die mit Kindern arbeiten. Jumbula eignet sich für Organisationen jeder Art und Größe.
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Jumbula
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Bewertungen über Jumbula
Use for after school language program
Kommentare: This application was transformative for us and took us from old school to new school in just a few months. We like having our registration held centrally and being able to export it in many different ways. Now that we have a nice setup, next year the effort to setup our new school year registrations will be one forth the effort.
Vorteile:
The application is more robust than I had imagined going in. We use the customized registration forms and an integrated webpage that sits within our corporate site for each of our 40 schools and 100 classes. This seamless workflow has worked really well to register around 800 participants. Integrating Stripe for payments was easy. We use templates for our automatic confirmations and manual confirmations. Adding staff and giving them a view to our rosters through the mobile app is much better than our previous manual paper system. The registration period is full of non standard issues with families. And to make up for that, we are able to edit a registrants content or add a new registrant manually. I took my time setting up our system over the course of 2 months but you will need a solid month to do it right. Along the way, the support staff has been very responsive and has made enhancements to their software in places where I found issues. I am happy with our purchase so far as I found that I was glued to the dashboard where I could view our realtime registration status through our critical registration period.
Nachteile:
1. There is some quirkiness with the menu clicks that expand or collapse views. 2. The mobile app is new and the data flow from the back end to the mobile app is not robust yet. It needs another release to fully remove our reliance on paper rosters. 3. Some users complained about the registration process when trying to go to the webpage on their phones so I don't think the website is mobile responsive.
In Betracht gezogene Alternativen:
Great experience with Jumbula
Kommentare: Everything has been great. The support team always gets back to us in a timely fashion. But for the most part - I am able to figure things out on my own or by using their tutorial videos.
Vorteile:
I love how simple Jumbula is to navigate. I can easily set up classes and camps on my own.
Nachteile:
I wish there was an easier way to see incomplete registrations (students who started the registration process but never submitted the payment)
Antwort von Jumbula
vor 5 Monaten
Hi Angie, Thanks for taking the time to share your experience. It’s great to know Jumbula is working well for you. We appreciate your suggestion on improving visibility for incomplete registrations—it’s valuable input, and our team will take it into consideration as we continue refining the platform. If you need anything else or have more ideas, feel free to reach out. We're here to support you. Best, The Jumbula Team
USELESS TECHNICAL SUPPORT
Vorteile:
The registration process has been successful for us, especially since we register for multiple programs at a time.
Nachteile:
Their technical support is horrible. They respond hours later, usually in the middle of the night, and they don't even answer the questions asked in the initial request. Their responses often don't help whatsoever. It would be much more helpful if a phone number were provided so we could call for immediate help and have employees who could offer competent solutions.
Antwort von Jumbula
vor 4 Wochen
Thank you for sharing your feedback. We understand how frustrating it can be when technical support doesn't meet your expectations. We are committed to providing timely and helpful assistance. We are currently reviewing our support processes to identify areas for improvement, including response times, answer quality, and exploring phone support options. Your feedback always helps us improve our services.
Worth the switch!
Kommentare: We went from accepting payments with our old software to now being able to completely manage classes with Jumbula. It's saving us time and money. Our old software provider used a payment processor that was outrageously expensive. Jumbula is much more affordable, and it's making our lives easier. Support can sometimes be a little slow if you can't find the answer in the knowledge base, and we do have to use some workarounds for features that we're missing, but it's all so much better than our previous software that we really can't complain!
Vorteile:
We switched from a software that allowed us to take payments but had no class management features. Jumbula has been a great upgrade to help us manage classes and students, assign teachers, communicate with students, move students to other classes, etc. Overall it's a great management tool, and allows us to keep our programs affordable by offering payment pans to customers.
Nachteile:
We're missing a handful of features from our previous software, but we've been able to use workarounds for everything, and Jumbula has been VERY great about working with us to prioritize some of the features we need for upcoming releases. We're missing stand alone invoicing, and don't have a great solution for selling our private class packages. We're also struggling a little bit with integration to our website. But we know all of these features are undergoing improvement, and are part of the roadmap, so we're excited!
Antwort von Jumbula
vor 6 Monaten
Thank you for sharing such a detailed review. We’re glad to hear that Jumbula has been a valuable upgrade for your class management needs and has helped streamline your operations. We appreciate your patience with the current limitations around invoicing and integration, and we're actively working on improving those features. If there's anything else you’d like to see or discuss, feel free to reach out. We're excited to keep working with you as we continue to enhance our platform.
Great solution for organizations of any size!
Kommentare: After setting up registration and having a few families register, we're really happy with Jumbula! It's made registration and invoicing for our programs really smooth.
Vorteile:
We love that Jumbula streamlines our registration system, putting everything in one place. It makes it easier for us and for parents registering for our programs. Jumbula staff are incredibly responsive and even though we are just a small non-profit they helped us come up with a solution for our unique registration and payment needs that works really well!
Nachteile:
We had a little trouble setting up a payment plan with convenience fees that apply to the installments, but staff were really helpful and found us a workaround!
