DogBizPro

DogBizPro

von DogBizPro

Wer verwendet DogBizPro?

Geeignet für große und kleine Hundeschulen, -betreuungen und -pensionen.

Was ist DogBizPro?

Diese Software wurde entwickelt, um dir bei der Verwaltung deiner Hundeschule, Hundebetreuung oder Hundepension zu helfen, ohne dass du viel Zeit für das Lernen neuer Software aufzuwenden brauchst. Die unkomplizierte und nutzerfreundliche Anwendung liefert alle Informationen, die du für deine täglichen Aktivitäten benötigst, ohne Akten oder Papierstapel durchstöbern zu müssen.

DogBizPro – Details

DogBizPro

http://www.dogbizpro.com/

Gegründet 2011

DogBizPro – Kostenübersicht

DogBizPro bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von DogBizPro ist ab 19,99 $/Monat verfügbar.

Startpreis

19,99 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

DogBizPro Funktionen

Tierhaltung Software (Haustiere)
Foto-Management
Haustiergeburtstag-Tracking
Haustierpflege
Kalenderverwaltung
Kundenmanagement
Terminverwaltung

DogBizPro – Nutzerbewertungen

Zeigt 5 von 36 Nutzerbewertungen

Gesamt
4,4/5
Benutzerfreundlichkeit
4/5
Kundenservice
4,6/5
Funktionen
3,5/5
Preis-Leistungs-Verhältnis
4,3/5
Kimberly S.
President
Hochschulbildung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.3.2019

"Very easy to use!"

Kommentare: No more taking registrations or payments manually, saving time! I've had the software for five years now and have no idea how I did business without it before!

Vorteile: Very easy to set up and easy to integrate with my existing website.

Nachteile: Sometimes, a feature will confuse bit their tech support is very helpful and punctual.

Antwort des Softwareanbieters

von DogBizPro an 18.3.2019

Thanks for the stellar review! Glad you are pleased with the product and we plan on continuing to improve it.

  • Quelle des Nutzers 
  • Bewertet am 8.3.2019
Verifizierter Rezensent
Owner/Trainer
Verbraucherdienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 8.3.2019

"Works fine but could be much better"

Kommentare: I have been using it since I started my business 5 years ago and have been mostly pleased with it. The 2 issues I mentioned in the cons are really big ones and have made me search for better scheduling options. Unfortunately, there aren't others that really specialize in dog training and lack in other areas that are essential. If they fixed those 2 issues, it would be perfect!

Vorteile: I like that this software is specific to dog training. It's also great about allowing me to customize things to my needs. The reports feature is great as well. Their customer support is top notch and they have a very extensive, easy to use "help" page that details how to do a lot of things. I also like that I can access from my phone, even though that could use some improvements as well.

Nachteile: 1. First and foremost, it needs to be made more user-friendly for clients booking private sessions. I am often booked out weeks in advance. When a client goes to book a session, it pops up with the current week, causing the client to have to search for the next available private session. I'm sure I have lost clients who got frustrated with trying to book a session and went elsewhere. Other scheduling software platforms have lists of what's available, so people can see it right away rather than having to search for it. 2. They do not have the option for us to send an automatic email or text reminder for sessions and classes. The new owners are aware of this and will be fixing it.

Antwort des Softwareanbieters

von DogBizPro an 18.3.2019

Thank you for the review! As you mentioned, text/email reminders is in the works. I'll also get it on our list to look at the private registration option to make sure it's not difficult for clients to locate available classes.

  • Quelle des Nutzers 
  • Bewertet am 8.3.2019
Emily C.
Owner/Trainer
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 23.11.2015

"Great customer service but features leave a lot to be desired."

Kommentare: The pros:
Can be accessed it on multiple devices.
Provides a way for customers to register online.
Responsive customer service and friendly interactions.
Cons:
Time consuming to learn in general- even after using for a year there's still many things that I'm not familiar with how to best facilitate.
Dialogue boxes that open can not be enlarged for easier use on small devices and I can't do things like cut and paste text when creating a client note.
Can't add a document to the middle of a client message.
End date resets any time an event is edited which has led to confusion about end dates and times.
Clients routinely report complications registering and paying.
No way to revisit the content of messages sent through DBP.
Not intuitive for those who have limited tech savvy.
Not integrated with Quickbooks.
Can't draw a report of referral sources
Email Marketing has been challenging to learn (haven't tried new integration yet.)
Can't search for unused credits in the training module (like unpaid balances can be.)
Can't autopopulate messages with things like credits available or impending expiration of credits
No automatic confirmations. (would love to be able to schedule appointment confirmations that will be received by the client in the manner they have selected with the ability for the client to respond to the confirmation)
Appointment Scheduling is complicated and has too many steps. I generally schedule the clients next appointment at the end of the current appointment and it takes upwards of 5 minutes just to get it scheduled. The dialogue box, again, adds to this difficulty.
Online booking for boarding doesn't accommodate changes in fees based on time of year or add-on services such as early drop off or late pick up.
No ability to record retail items.

  • Quelle des Nutzers 
  • Bewertet am 23.11.2015
Juniper Z.
Dog Trainer
Tierarzt, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 9.3.2019

"Good for contracts, client info, billing; weak on scheduling"

Kommentare: It's better than the spreadsheet I was using before, but after using it for two years, I don't feel it's totally worth the high cost. If they were to add the scheduling features that one expects but are missing (eg automatic reminders, client ability to reschedule or cancel), I would be much more satisfied.

Vorteile: Handles client information, waivers, contracts, questionnaires, and billing well. Integrates with PayPal.

Nachteile: Steep learning curve. Admin console/settings not all set up in an intuitive way. Clients are not able to reschedule or cancel their existing appointments. No automatic appointment reminders. Does not integrate both ways with Google Calendar.

Antwort des Softwareanbieters

von DogBizPro an 19.3.2019

Thank you for the review. The new update coming out very soon revamps the menus used for Admin/Setup, I think you'll find it much easier! And as soon as that update comes out we'll be working on the reminders.

  • Quelle des Nutzers 
  • Bewertet am 9.3.2019
Tracy H.
Owner
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 8.3.2019

"DogBiz Pro Makes Business Flow Easier"

Vorteile: That it’s tailored to dog professionals. Lots of options and features that likely ins't found in other off the shelf solutions.

Nachteile: Some features haven’t been implemented yet, BUT they always keep a wishlist going so that we are heard. Many suggestions have been implemented!

Antwort des Softwareanbieters

von DogBizPro an 11.3.2019

Thank you for the wonderful review. You're absolutely right that we're listening to your requests and will continue to add the features that will help your businesses!

  • Quelle des Nutzers 
  • Bewertet am 8.3.2019