ChargeOver

ChargeOver

von ChargeOver

Wer verwendet ChargeOver?

ChargeOver richtet sich in erster Linie an Unternehmen, die ein wiederkehrendes Abrechnungs- oder abonnementbasiertes Ertragsmodell haben. Das Unternehmen arbeitet auch direkt mit Buchhaltern zusammen, die in Unternehmen mit wiederkehrenden Abrechnungsvorgängen arbeiten.

Was ist ChargeOver?

Webbasierte Anwendung für wiederkehrende Abrechnungen und Zahlungen für alle Unternehmen, die Zeit sparen und schneller bezahlt werden möchten. Mit ChargeOver kannst du manuelle Prozesse automatisieren und trotzdem Aufgaben wie einmalige Abrechnungen abwickeln. Integriere ChargeOver mit deiner Buchhaltungssoftware (vollständige Integration mit QuickBooks und Xero) oder nutze die API, um ChargeOver direkt in deine eigene Anwendung einzubauen. Das in Minneapolis, USA, ansässige ChargeOver-Team ist bei jedem Schritt sehr gerne behilflich.

ChargeOver – Details

ChargeOver

https://chargeover.com

Gegründet 2010

ChargeOver – Kostenübersicht

ChargeOver bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von ChargeOver ist ab 65,00 $/Monat verfügbar.

Startpreis

65,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

ChargeOver Funktionen

Wiederkehrende Rechnungen Software
Mahnwesen-Management
Mehrere Währungen
Self-Service Portal
Verzögerte Rechnungsstellung
Wiederkehrende Rechnungen
Wiederkehrende Zahlungen / Abonnement-Abrechnung
Zahlungsabwicklung
wiederkehrende Zahlungen mehrerer Zeiträume

ChargeOver – Nutzerbewertungen

Zeigt 5 von 59 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,7/5
Kundenservice
4,8/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,8/5
Jehan N.
Founder & CEO
Outsourcing/Offshoring, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 26.6.2015

"By far our best recurring billing option & amazing customer support"

Kommentare: My experience with ChargeOver and their customer support team has been a very surprising in a great way. I have looked at many billing solutions over the years and none of them did exactly what I needed them to do when it comes to recurring billing. They required their own processors, or charged % of revenue which is ridiculous especially if you are generating significant revenue every month. What sold me initially was that I could use my own gateway and preferred merchant pricing I had already established. I could also do automated recurring ACH's which was was also huge. The biggest seller and the biggest of all is the integration into Quickbooks desktop which a lot of others I tried but did not integrate correctly and wasted a ton of time reverting back. Finally the price for the service was extremely reasonable as well. After we signed up there was some initial setup tasks that took about a week to work through but that was because we needed some customization that they took care of extremely fast and had us up and running. Using the desktop Quickbooks there were some minor issues here and there to start out with but over time they got addressed and the product today is much more useful. What saves us the most amount of time is the automated processing and if cards don't go through the system will generate the emails for you and send links so the client can directly process. When you have 100's of clients this saves a significant amount of time. Also this week we just switched from Quickbooks desktop to Quickbooks online. I was a little apprehensive about switching but am happy to say it only took us under 4 hours to do the switch and fix any minor sync issues. I was expecting a week or two but half a day was it. The last thing I will say is the response time for any issues and follow up of the team there has been amazing. They are very reachable and get done what you need when you need it.

Vorteile: 1) Features
2) Price
3) Customization
4) Responsiveness of Customer Support
5) Ease of Use
6) Amazing ROI
7) Integration to QB, QBOnline and Xero

Nachteile: 1) Initial setup takes a few days if you need customizations
2) Advanced reporting is not there yet but heard in the works
3) If using the desktop version sometimes the sync doesn't work due to QB desktop locking the records so need to be careful to close and restart QB (Could just have been our workstation too). Now that we are on QB Online there is no issue

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 26.6.2015
Jehan N.
CEO
Outsourcing/Offshoring, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.1.2017

"Super happy with ChargeOver"

Kommentare: We have been using ChargeOver for the past 3 years and the product gets better and better every month! Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority. When billing clients there are a lot of things that can go wrong so having the trust that any issues that arise will be handled promptly puts them way above their competition from my perspective. Also, their product integrates into our recurring billing for Quickbooks Online extremely well. Was a super simple transition when we went from the desktop version to online which I was very surprised about. Now it works even better.

Vorteile: Ease of use, price, and customer service

Nachteile: It can be a bit tricky to teach new users at first because of all the features but once they get it then it is pretty straight forward

  • Quelle des Nutzers 
  • Bewertet am 9.1.2017
Jake J.
ERP Consultant
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 9.1.2017

"So far this has been a great service!"

Kommentare: Chargeover has worked great for us. We are a SAAS and using it for our AR. We are able to create both nonrecurring and recurring subscriptions and services and save them as templates. Love the services and for the money we get a lot.

Vorteile: Easy to use! Able to create recurring and nonrecurring billing which works great for our business model.

Nachteile: We found creating a connection to the API a bit more difficult than we anticipated.

  • Quelle des Nutzers 
  • Bewertet am 9.1.2017
Andrew L.
Cheif Dorkestrator
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.1.2017

"The Software That Pays For Itself"

Kommentare: It hadn't occurred to me how much time we were spending trying to chase down clients who had declined payments until we tried ChargeOver. The automated emails letting my customers know that their payment had failed and the ability for them to pay the bill without any interaction from myself or my team is priceless. Customer support representative went above and beyond helping us initially get set up and they haven't let me down. After 2 years of being a client I can honestly say A. It pays for itself and B. It is a lot more efficient and official looking than manual gateway receipts.

Vorteile: The automation and branded receipts.

Nachteile: Turning off a customer isn't the easiest thing, but it is minuscule.

  • Quelle des Nutzers 
  • Bewertet am 9.1.2017
Andrew L.
Chief Dorkestrator
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 9.6.2018

"Perfect Solution to Avoid Accounts Receivable"

Kommentare: I don't have to have an employee dedicated to accounts receivable anymore. Customers can self serve and we don't have to remember to bill them individually. It is all automated

Vorteile: Automated email reminders and the ability for customers to change their own billing information is very helpful.

Nachteile: Poor mobile accessibility can be a deal breaker for most. It is very bad. I believe they are working on it and their customer support is incredible, but I spoke to them about it about 6 months ago and it's still bad.

Antwort des Softwareanbieters

von ChargeOver an 12.6.2018

Thank you Andrew!

  • Quelle des Nutzers 
  • Bewertet am 9.6.2018