Smartcare

Smartcare

von Smartcare

Wer verwendet Smartcare?

Smartcare dient Eltern, Lehrer*innen und Direktor*innen/Eigentümer*innen von Kinderbetreuungs- und Tagesstätten, Frühförderungszentren, Bereicherungsprogrammen, Montessori-Einrichtungen, religiösen Vorschulen und vielen mehr!

Was ist Smartcare?

Smartcare ist eine nutzerfreundliche Lösung für die Verwaltung von Kinderbetreuungszentren und für Unterrichtssoftware, die die Art und Weise verändert hat, in der sich Eigentümer*innen, Direktor*innen, Lehrer*innen und Eltern von Kinderbetreuungszentren verbinden. Einfache Abrechnung und Zahlungsabwicklung; Anwesenheit, Aufzeichnungen und Nachverfolgung von interessierten Familien sind inbegriffen. Die nutzerfreundliche Software erledigt die harte Arbeit für dich, während du dich auf das konzentrieren kannst, was am wichtigsten ist: die Kinder! Smartcare bedient Zentren mit mehr als 20 Kindern, Zentren mit mehreren Standorten und Shared-Services-Agenturen.

Smartcare – Details

Smartcare

https://smartcare.com

Gegründet 2014

Smartcare – Preisübersicht

Smartcare ist verfügbar ab 3,00 $/Monat. Smartcare bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Smartcare findest du unten.

Startpreis

3,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Smartcare Funktionen

Kinderbetreuung Software
Abrechnung & Rechnungsstellung
Elternportal
Immunisierung & Allergieüberwachung
Kalenderverwaltung
Kommunikationsmanagement
Mahlzeiten-Tracking
Mitarbeitermanagement
Mitglieder-Datenbank
Registrierungs-Management
Self-Check-in/-Check-out
Tägliche Protokolle
Wartelisten-Management
Zahlungsabwicklung

Smartcare – Nutzerbewertungen

Zeigt 5 von 263 Nutzerbewertungen

Gesamt
3.8/5
Benutzerfreundlichkeit
3.6/5
Kundenservice
4.1/5
Funktionen
3.4/5
Preis-Leistungs-Verhältnis
3.7/5
Stephanie G.
Regional Director
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.7.2018

"My experience with SmartCare has improved for the better. "

Kommentare: The main benefit that a user would get from this product is all the child and family information in one place and easily accessible. Another amazing feature is the ability to print reports for attendance, billing, and other items.

Vorteile: I enjoy the real-time updates within the center, teacher and parent apps. I can also appreciate that there is always someone in customer service with anything that needs to be addressed. Lastly, I enjoy that there are always constant improvements based off of suggestions that actual users have suggested.

Nachteile: Thankfully, there have been so many improvements since the release of the program that there are not too many cons to mention. The only improvement that I can suggest is the ability to print out individual balance reports for families.

Antwort des Softwareanbieters

von Smartcare an 25.7.2018

Stephanie,

Thank you so much for your fantastic feedback!
We are so glad to hear that you have had a wonderful experience with our software and our customer service has been outstanding for you.

We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is happy to be able to deliver our software to your Center and we appreciate your business and we expect to continue to update our software to meet your needs.

Warm Regards,
Collette Hull | chull@smartcare.com
Smartcare - Director of Sales Enablement & Marketing

  • Quelle des Nutzers 
  • Bewertet am 10.7.2018
Kelly M.
Director
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 26.9.2019

"Smartcare Review"

Kommentare: Overall I have been pretty happy. I don't think it's perfect, but there are enough good aspects to make me not look elsewhere for another option. Customer service has been excellent and I believe they will continue to improve it.

Vorteile: Tuition payments online, timeline posts and child sign in via app all make my life as Director easier. Customer service is good. All representatives have been very responsive. User manuals are well done.

Nachteile: I wish I didn't need to download reports to customize them. I wish there were report that I used to use on Childcare Manager. I miss the emergency report that would print out children in attendance and emergency contacts for fire drills. I wish parents could fill in their own contact information, their authorized pick up people. This take a lot of work on my part every summer.

Antwort des Softwareanbieters

von Smartcare an 10.10.2019

Hi Kelly,
Thank you for your positive comments and suggestions. I have shared your wish list with our tech team. Don't be afraid to reach out to our support team if you ever want assistance. They may have ideas that can save you time. Thanks again!

  • Quelle des Nutzers 
  • Bewertet am 26.9.2019
Karyn H.
Director
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.11.2019

"Loved it"

Kommentare: Customer service was great in helping me to understand the set up.

Vorteile: Parents can use with ease. The app for their smartphones gives them everything they want to know about their account, child day, erc

Nachteile: It took a long time to set up all the tuition types and assign each child a tuition plan. It also didn’t have a monthly plan that suited us as we figure tuition weekly and some parents pay monthly. Therefor some months have a 4 week payment and others a 5. To do this I had to go in and switch Timon plans each month.

Antwort des Softwareanbieters

von Smartcare an 27.11.2019

Dear Karyn,
Thank you so much for your kind words.

Our Smartcare team is dedicated to making our software and service the best solution for child care centers.

Grateful you have taking the time to share your comments.

Happy holidays!
Marla Leung

  • Quelle des Nutzers 
  • Bewertet am 26.11.2019
Katherine S.
Administrator
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 17.7.2018

"Not an easy transition from Child Care Manager"

Vorteile: We like the parents ability to set up accounts and manage funds on their own. I like the reports of children not signed out of the school and the employees not signed out of the school. I like the ability to log on and see our data anywhere.

Nachteile: This system does not feel very streamlined. It feels cut and paste. When you are dealing with children and families, you should be able to go to the parents last name see.the children, the accounts, etc and do your functions - adding credits, changing billing items, making notes...all in one place. One stop shop. Not ten clicks to see it all and to do what you need to do. With the transition from CCM to Smart Care some of the functions needed additional finesse to get working - the primary /secondary sponsor was a huge issue. It would be better if the parents when signing up could choose the family sponsor. Instead of us finding billing issues because this was not configured right from CCM. Reports - Smart Care assumes everyone is going to be on tablets but unfortunately this is not the case with all preschools including ours. We need to be able to generate paper copies of all reports like we did in CCM. The reports are not as professional looking as those in CCM. Door Access not yet an option - waiting. Text Message notification - not everyone has the app or will put it on their phone. We need this function to work for mass text messaging. Grandparents can get texts they haven't all embraced the app. All searches and displays should be the same. I prefer families and children listed by last name so siblings will be underneath siblings. Also, a search bar should be on every single page.

Antwort des Softwareanbieters

von Smartcare an 2.10.2018

It is our pleasure to assist you in locating our Online Resources for you and your Staff!

We have an array of Tutorial Videos and User Guides available to our Smartcare Clients, on our Smartcare Website that can be accessed here:

Tutorial Videos
https://smartcare.com/videos/

User Guides
https://smartcare.com/user-guides/
*Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager.

We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university

Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at support@smartcare.com - or by giving us a call at (844) 762-7837.

Warm Regards,

Collette Hull
Director of Marketing

  • Quelle des Nutzers 
  • Bewertet am 17.7.2018
Christine B.
Director
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 26.9.2019

"Smartcare Saves Time and Helps Organize!"

Kommentare: It has been a joy to be part of Smartcare's development and growth!

Vorteile: They are constantly adding new features that are requested. The support at Smartcare is very responsive, quick to help, and eager to solve problems. Smartcare saves administrative time and has really cut down on paper used at our center. The pictures are such an amazing feature!

Nachteile: The parents seem irritated when the app needs an update or the kiosk takes a long time to respond, I think a lot of the time loss is from slow internet in our area.

Antwort des Softwareanbieters

von Smartcare an 30.9.2019

Dear Christine,

Thank you very much for your positive comments about Smartcare. We continually strive to make Smartcare the best product in the marketplace and we greatly appreciate your feedback. Thanks again for your Capterra review!

  • Quelle des Nutzers 
  • Bewertet am 26.9.2019