Wer nutzt diese Software?

Smartcare dient Eltern, Lehrer*innen und Direktor*innen/Eigentümer*innen von Kinderbetreuungs- und Tagesstätten, Frühförderungszentren, Bereicherungsprogrammen, Montessori-Einrichtungen, religiösen Vorschulen und vielen mehr!

Durchschnittliche Bewertung

264 Bewertungen
  • Gesamt 3.8/5
  • Benutzerfreundlichkeit 3.6/5
  • Kundenservice 4.1/5
  • Funktionen 3.4/5
  • Preis-Leistungs-Verhältnis 3.7/5

Produktinformationen

  • Startpreis 3,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Smartcare
  • https://smartcare.com
  • Gegründet 2014

Über Smartcare

Smartcare ist eine nutzerfreundliche Lösung für die Verwaltung von Kinderbetreuungszentren und für Unterrichtssoftware, die die Art und Weise verändert hat, in der sich Eigentümer*innen, Direktor*innen, Lehrer*innen und Eltern von Kinderbetreuungszentren verbinden. Einfache Abrechnung und Zahlungsabwicklung; Anwesenheit, Aufzeichnungen und Nachverfolgung von interessierten Familien sind inbegriffen. Die nutzerfreundliche Software erledigt die harte Arbeit für dich, während du dich auf das konzentrieren kannst, was am wichtigsten ist: die Kinder! Smartcare bedient Zentren mit mehr als 20 Kindern, Zentren mit mehreren Standorten und Shared-Services-Agenturen.

Smartcare Funktionen

  • Abrechnung & Rechnungsstellung
  • Elternportal
  • Immunisierung & Allergieüberwachung
  • Kalenderverwaltung
  • Kommunikationsmanagement
  • Mahlzeiten-Tracking
  • Mitarbeitermanagement
  • Mitglieder-Datenbank
  • Registrierungs-Management
  • Self-Check-in/-Check-out
  • Tägliche Protokolle
  • Wartelisten-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Smartcare

My experience with SmartCare has improved for the better.

Bewertet am 10.7.2018
Stephanie G.
Regional Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The main benefit that a user would get from this product is all the child and family information in one place and easily accessible. Another amazing feature is the ability to print reports for attendance, billing, and other items.

Vorteile: I enjoy the real-time updates within the center, teacher and parent apps. I can also appreciate that there is always someone in customer service with anything that needs to be addressed. Lastly, I enjoy that there are always constant improvements based off of suggestions that actual users have suggested.

Nachteile: Thankfully, there have been so many improvements since the release of the program that there are not too many cons to mention. The only improvement that I can suggest is the ability to print out individual balance reports for families.

Antwort des Softwareanbieters

von Smartcare an 25.7.2018

Stephanie,

Thank you so much for your fantastic feedback!
We are so glad to hear that you have had a wonderful experience with our software and our customer service has been outstanding for you.

We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is happy to be able to deliver our software to your Center and we appreciate your business and we expect to continue to update our software to meet your needs.

Warm Regards,
Collette Hull | chull@smartcare.com
Smartcare - Director of Sales Enablement & Marketing

Loved it

Bewertet am 26.11.2019
Karyn H.
Director
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service was great in helping me to understand the set up.

Vorteile: Parents can use with ease. The app for their smartphones gives them everything they want to know about their account, child day, erc

Nachteile: It took a long time to set up all the tuition types and assign each child a tuition plan. It also didn’t have a monthly plan that suited us as we figure tuition weekly and some parents pay monthly. Therefor some months have a 4 week payment and others a 5. To do this I had to go in and switch Timon plans each month.

Antwort des Softwareanbieters

von Smartcare an 27.11.2019

Dear Karyn,
Thank you so much for your kind words.

Our Smartcare team is dedicated to making our software and service the best solution for child care centers.

Grateful you have taking the time to share your comments.

Happy holidays!
Marla Leung

Smartcare Review

Bewertet am 26.9.2019
Kelly M.
Director
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I have been pretty happy. I don't think it's perfect, but there are enough good aspects to make me not look elsewhere for another option. Customer service has been excellent and I believe they will continue to improve it.

Vorteile: Tuition payments online, timeline posts and child sign in via app all make my life as Director easier. Customer service is good. All representatives have been very responsive. User manuals are well done.

Nachteile: I wish I didn't need to download reports to customize them. I wish there were report that I used to use on Childcare Manager. I miss the emergency report that would print out children in attendance and emergency contacts for fire drills. I wish parents could fill in their own contact information, their authorized pick up people. This take a lot of work on my part every summer.

Antwort des Softwareanbieters

von Smartcare an 10.10.2019

Hi Kelly,
Thank you for your positive comments and suggestions. I have shared your wish list with our tech team. Don't be afraid to reach out to our support team if you ever want assistance. They may have ideas that can save you time. Thanks again!

Smartcare is missing many important features from Child Care Manager

Bewertet am 11.2.2019
Renee M.
Co-Owner
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The transition from Child Care Manager to Smartcare we did in phases, first employees, then parents practicing with app before actually using it. It has been a difficult transition. If it wasn't for Smartcare taking over Child Care Manager we would never have changed. Seems odd that the we were told CCM would not be supported after August yet I just got a notice for a renewal of the support contract. Feel like there was dishonesty with that information. I would not suggest this program at this time due to the conflicts I have encountered.

Vorteile: I do appreciate that it is web based, nice to see things remotely. Like that the parents have an app and are able to view the timeline and keep tabs on their child's day. [SENSITIVE CONTENT HIDDEN] who helped to transfer all my CCM to Smartcare has been wonderful.

Nachteile: My biggest problem currently is the integration of Quickbooks, our old software CCM exported into individual customer accounts. Smartcare will only export into 1 Smartcare Customer making it a nightmare to balance between software. The tech support answer when emailed about a fix for this was "We have followed up with our Product Engineer and the integration of the data from Smartcare to Quickbooks is only configured for the one Smartcare named Client in Quickbooks. Unfortunately, at this time, it is working as designed" and I quote. Perhaps you should listen to the what the client needs.
The teacher app does not allow other teachers to see the timeline entries made by a teacher that clocked out prior. Can not see at a glance the class information such as when a child was last changed, fed, napped etc. Daily connect is free and does a much better job at this.
There is no way of keeping track of vacation/personal benefits or training's and certificates for employees.

Antwort des Softwareanbieters

von Smartcare an 12.2.2019

Renee,

Thank you for your feedback. It is our pleasure to provide you and your staff with our Smartcare Software & Resources.

We understand the transition from CCM can be difficult. Our goal at Smartcare is to grow with your Center and to be able to meet or exceed your expectations, with our Software solution.

Tutorial Videos
https://smartcare.com/videos/

User Guides
https://smartcare.com/user-guides/
*Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager.

We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university

Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at support@smartcare.com - or by giving us a call at (844) 762-7837.

Warm Regards,
Collette Hull
Director of Marketing

Smart Everything Care

Bewertet am 9.10.2019
Emily B.
IT assistant
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a staff member, it was super helpful with each specific child and their needs and their communication. As a parent, it is a stress eliminator that I can see every function of my baby in the daycare.

Vorteile: I LOVE that this software interfaces with both staff and parents. It has been a game changer for communication within the daycare setting.

Nachteile: I do not like the lag that sometimes happens within the software that limits the ability to see/read comments in a timely manner, or post appropriate things in a timely manner.

Antwort des Softwareanbieters

von Smartcare an 10.10.2019

Hi Emily!
Thank you so much for your positive feedback and comments. We are grateful that you appreciate our software and that is helping your daycare communicate with staff and parents!

Lies weitere Bewertungen