Wer nutzt diese Software?

Smartcare serves parents, teachers and directors/owners of childcare/daycare centers, early learning centers, enrichment programs, Montessori's, faith-based preschools, and more!

Durchschnittliche Bewertung

244 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3.5 / 5

Produktdetails

  • Startpreis $3/Monat
    Preisinformationen
  • Preisinformationen https://smartcare.com/pricing/
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Smartcare
  • https://smartcare.com
  • Gegründet 2014

Über Smartcare

The all-in-one modern childcare solution for your center! Smartcare is an easy to use childcare software solution that has changed the way child care center owners, directors, teachers, and parents connect.

Whether you're using Smartcare on an iPad or the web, our user-friendly software does all the hard work for you while you focus on what matters most... the children!

We serve customers with single locations of 20 or more children all the way up to multi-location enterprises.

Smartcare Funktionen

  • Abrechnung & Rechnungsstellung
  • Check-in / Check-out
  • Eltern- / Kind-Berichte
  • Elternportal
  • Fotogalerie
  • Freiwilligen-Management
  • Impfpass
  • Kalenderverwaltung
  • Kindertagesstätte
  • Lebensmittel-Programm-Aufzeichnungen
  • Mailinglisten-Management
  • Menü-Planung
  • Mitarbeitermanagement
  • Online-Anmeldung
  • Tägliche Protokolle
  • Unterrichtsplan-Management
  • Versenden von Textnachrichten
  • Wartelisten-Management
  • Zahlungsabwicklung
  • zu Hause/von zu Hause aus
  • Berichterstattung / Analyse
  • Bibliotheks-Management
  • Buchhandlungs-Management
  • Cafeteria-Management
  • Eltern-/Schüler-Portal
  • Facility-Management
  • Finanzmanagement
  • Höhere Bildung
  • Online-Kalender
  • Online-Zahlungen
  • Schulbezirk
  • Software für Schulen
  • Sonderpädagogik
  • Stundenplan-Management
  • Unabhängig/Privat
  • Wohnungsmanagement

Die hilfreichsten Reviews für Smartcare

Smartcare is missing many important features from Child Care Manager

Mit Google übersetzen Bewertet am 11.2.2019
Renee M.
Co-Owner
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The transition from Child Care Manager to Smartcare we did in phases, first employees, then parents practicing with app before actually using it. It has been a difficult transition. If it wasn't for Smartcare taking over Child Care Manager we would never have changed. Seems odd that the we were told CCM would not be supported after August yet I just got a notice for a renewal of the support contract. Feel like there was dishonesty with that information. I would not suggest this program at this time due to the conflicts I have encountered.

Vorteile: I do appreciate that it is web based, nice to see things remotely. Like that the parents have an app and are able to view the timeline and keep tabs on their child's day. Whitney who helped to transfer all my CCM to Smartcare has been wonderful.

Nachteile: My biggest problem currently is the integration of Quickbooks, our old software CCM exported into individual customer accounts. Smartcare will only export into 1 Smartcare Customer making it a nightmare to balance between software. The tech support answer when emailed about a fix for this was "We have followed up with our Product Engineer and the integration of the data from Smartcare to Quickbooks is only configured for the one Smartcare named Client in Quickbooks. Unfortunately, at this time, it is working as designed" and I quote. Perhaps you should listen to the what the client needs.
The teacher app does not allow other teachers to see the timeline entries made by a teacher that clocked out prior. Can not see at a glance the class information such as when a child was last changed, fed, napped etc. Daily connect is free and does a much better job at this.
There is no way of keeping track of vacation/personal benefits or training's and certificates for employees.

Antwort des Softwareanbieters

von Smartcare an 12.2.2019

Renee,

Thank you for your feedback. It is our pleasure to provide you and your staff with our Smartcare Software & Resources.

We understand the transition from CCM can be difficult. Our goal at Smartcare is to grow with your Center and to be able to meet or exceed your expectations, with our Software solution.

Tutorial Videos
https://smartcare.com/videos/

User Guides
https://smartcare.com/user-guides/
*Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager.

We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university

Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at support@smartcare.com - or by giving us a call at (844) 762-7837.

Warm Regards,
Collette Hull
Director of Marketing

Billing issues

Mit Google übersetzen Bewertet am 30.10.2018
Ricarda E.
Site Director
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it is OK, not as dynamic as I had hoped. I like the digital log in/out process for families. However some of our families fin the two step process hard to follow.

Vorteile: I like the reports that I am able to run. I like that the staff can clock in and out and only access our stuff when they are workings.

Nachteile: 1)The most important aspect of this tool is to be able to collect on payments. The billing system is showing bills as being due the next billing cycle, rather than the current billing cycle. My parents are confused and my payments are coming in late. If this issue is not fixed, we will be starting the next year with a new company. The customer service people don't seem to see the gravity in the situation, but if I cannot collect payment in a timely manner then I don't really need the service.
2) We use this service for an after school program. The timeline is not geared towards OST but to daycare. I would like to see some prepopulated timeline items specific to older students. Diaper changes and bottle feedings are not important to us.
3) The statements that we are able to generate for families do not meet the requirements for reimbursement for childcare. I have to create separate invoices to families with flexible spending accounts.

Antwort des Softwareanbieters

von Smartcare an 6.11.2018

Ricarda,

Thank you for your feedback. It is our pleasure to provide you and your staff with our Smartcare Software & Resources!

We have an array of Tutorial Videos and User Guides available to our Smartcare Clients, on our Smartcare Website that can be accessed here:

Tutorial Videos
https://smartcare.com/videos/

User Guides
https://smartcare.com/user-guides/
*Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager.

We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university

Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at support@smartcare.com - or by giving us a call at (844) 762-7837.

Warm Regards,

Collette Hull
Director of Marketing

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