Wer nutzt diese Software?

We serve entrepreneurs and growing enterprises in over 130 different business verticals such as retail, restaurants, pubs, frozen treats, and more.

Durchschnittliche Bewertung

133 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3.5 / 5

Produktdetails

  • Startpreis 79,00 $/Monat
    Preisinformationen
  • Preisinformationen Each additional device: $50 per month
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • NCR Silver
  • http://www.ncrsilver.com
  • Gegründet 1884

Über NCR Silver

NCR Silver delivers value beyond the point of sale to help businesses of all sizes drive success. Along with an easy-to-use tablet point of sale, the NCR Silver suite of cloud-based tools delivers actionable insights, multi-site capabilities, customer engagement tools and business management resources, all available at your fingertips.

NCR Silver Funktionen

  • Bestandskontrolle
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Kassenlade-Management
  • Kontrollen aufteilen
  • Mitarbeitermanagement
  • Treueprogramm
  • Trinkgeld-Management
  • Barcode-Scanning
  • E-Commerce-Integration
  • Elektronische Unterschrift
  • Geschenkkarten-Management
  • Kassensysteme für Einzelhandel
  • Kundenkonto-Profile
  • Mehrere Standorte
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Retourenmanagement
  • Treueprogramm
  • Barcode-Scanning
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Rückgaben nachverfolgen
  • Touch-Screen
  • Verkäufe nachverfolgen
  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Versand
  • Waren-Management

Die hilfreichsten Reviews für NCR Silver

Some very good pros, and some pretty frustrating cons

Bewertet am 19.6.2019
Lindsey H.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Vorteile: The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Nachteile: When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

NCR Silver

Bewertet am 20.7.2018
Veeka T.
office manager
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it has been a great experience - we went from writing paper slips for every transaction and entering each one manually into Quickbooks to just generating a couple of reports each day in the back office and entering those. It has been wonderful to have saved customer information in the system and not having to rewrite their address again. This is saving us a lot of time and our customers are impressed with our contemporary POS systems since we're a small family business and they don't expect us to be tech-savvy.

Vorteile: We like that the software is intuitive and has clean design. We like being able to arrange our products in categories ourselves, ability to sell items by singles or by weight, being able to track products sold etc.

Nachteile: We would like to have more control over receipt printing. Since we do a lot of deliveries, we would want to be able to set the font larger for the customer address and the quantity of the products, also being able to print double receipts right away would be great - one for the customer and one for the delivery driver (right now we have to look up the last transaction and reprint, which is at least 4 steps) We also would like to be able to access older transactions from the POS system - many of our customers want to look up what they ordered last season, or two seasons ago and to do that we have to go through a very long process in back office right now - it's requires going to "results", then "POS transactions" setting the dates manually (no easy option for 1 or multiple years), then searching for customer name, and clicking "line items" for each transaction we want to check. Aside from being a long process, I also don't find that the names for these actions fit how we think of them when we are looking them up. Also merging customer history would be nice - sometimes we accidentally create double or triple customer accounts and it would be nice to be able to combine them.

Lies weitere Bewertungen