PT Distinction

PTDistinction is the Only Online Coaching Tool You'll Need

Vorteile:

The ability to create and customize entire program for client, while being able to simply track habits and behaviours. Integration of video/PDF/text files, etc are incredibly simple

Nachteile:

Lack of Mobile App customization tailoring of the program - Web access is required

I've tried many coaching apps and I've enjoyed working with PTD the most

Kommentare: My overall experience with PTD has been great. I feel like I've had everything I need to learn how to use the software and it is extremely adaptable to use which is great for a growing coaching business.

Vorteile:

I love that I can send messages to multiple clients at the same time, the ability to have a calendar to keep me organized, and the ability to attach videos, pdfs, and links within coaching content.

Nachteile:

At this point in time I am still learning the software so I don't know what I would add or remove.

Would highly recommend PTD for personal trainers & online coaches

Vorteile:

What I like most about the software is that it is very complete. The habit tracking feature and other features make it easy as a coach to keep an overview and facilitates communication with your clients. Building programs is also very convenient. Although the exercise library could use an update with more exercises, it is always possible to add your own in a very easy way with a YouTube or Vimeo link.

Nachteile:

It takes a little effort before you get familiar with the structure of the app (for example: most clients don't see that there are 2 views in the app at first). However, the explanation videos provided by PTD are very clear and helpful.

Lots of Integrations - Overall Poor UI - Slow Development and Lots of Bugs & Unattractive Features

Kommentare: I am continuing the things I don't like here because I have been cut off above .... 6.) The client can automatically see once a message has been read- sometimes we have to dig deeper to get our clients the best possible response and this means we cannot respond right away. This makes for terrible customer service optics because it looks like we have "read" the message without responding. 7.) The app freezes and clients lose their workout tracking when their phone locks - PTD blames user error but this never happened with trainerize. Lastly - I hope that they start taking client feedback into consideration and take responsibility to look into the bugs mentioned above vs continuing to blame user error. Unfortunately I feel stuck with PTD because of the google sheets integration - but i MUCH prefer the look, ease of use and UI of Trainerize.

Vorteile:

PTD has a lot of capabilities and integrations.

Nachteile:

I wish that I had more good things to say about PTD. We made the switch from Trainerize to create an overall more integrated experience for our clients -- I was drawn to PTD only for the google sheets integration which is big for our client delivery - however PTD has many issues 1.) The UI looks very old and looks as though it hasn't been updated in years. It's slow - to me it looks like something that has been built using cheaper means - i am trying to say this in the nicest possible way - but I worked in silicon valley for years. 2.) Clients often do not get notifications and the PTD team has no better response other than blaming the phone of the user. If this were the case - my clients would have had the same issue with Trainerize and they didnt. I have spoken to other PTD users as well and everyone has the same issue. The lack of responsibility that they seem to take in tackling this very clear BUG does not sit well with me. 3.) The search feature in the mobile app does not work period. 4.) There software updates take FOREVER. Literally they always say "this will be taken care of in the next update" -- which seems to take months if ever. 5.) there is no way to make messages unread - this to me is such a SIMPLE request yet they fight it tooth and nail. Sometimes our team has to come back to a client question and we have no way of remembering what we need to follow up with (they claim this will be taken care of in the "next update" which is still yet to happen.

Top app for personal trainers

Kommentare: Great experience and top class customer support.

Vorteile:

That it does everything I want and is highly customisable..

Nachteile:

Would like the ability to swap exercises/ offer alternative exercises during an active workout in case equipment isn’t available.