PT Distinction

Great training software for fitness and heath professionals

Kommentare: Wonderful software and I highly recommend it to health and fitness professionals who want to grow and scale an online business or in person.

Vorteile:

PT distinction makes life incredibly easy when managing a book of online clients from check ins to content delivery.

Nachteile:

Sometimes the support is rather difficult to work with and takes days upon days to figure problems out.

The best online training software!

Kommentare: PT Distinction has saved me enormous amounts of time when it comes to programming workouts for my online clients. I can programme months in advance very quickly. This is a huge benefit to me.

Vorteile:

The workout builder is by far the best and easiest to use of all the softwares I have tried. The app is so simple to use and provides everything I need for my online coaching business.

Nachteile:

No- I love it all! However, the only thing I would suggest is perhaps creating a meal plan within the app itself.

fantastic all-in-one coaching software

Kommentare: Overall love this! It takes a bit of focus/energy to learn, but you really do get to customize and automate almost everything so it's worth the learning barrier. Anyways, PTD has a lot of educational videos and tutorials, and Ash is in the Facebook group everyday answering questions.

Vorteile:

The main reason I switched PTDistinction is because I can do pretty much all of my client communication and management in the app. I can send my clients videos, articles, check in forms, automated messages, workouts, meal plans...they don't have to use any other service (except for Zoom). I love PTDistinction's ability to automate *basically anything* you need to send your client....once you get the hang of it, you focus on more on coaching and less on admin/software stuff.

Nachteile:

What I would most love to see is a better calendar navigation for the client. The ability for them schedule their own workouts to help them plan their week. Right now they can only reschedule what I have put on the calendar for them.

Lots of Integrations - Overall Poor UI - Slow Development and Lots of Bugs & Unattractive Features

Kommentare: I am continuing the things I don't like here because I have been cut off above .... 6.) The client can automatically see once a message has been read- sometimes we have to dig deeper to get our clients the best possible response and this means we cannot respond right away. This makes for terrible customer service optics because it looks like we have "read" the message without responding. 7.) The app freezes and clients lose their workout tracking when their phone locks - PTD blames user error but this never happened with trainerize. Lastly - I hope that they start taking client feedback into consideration and take responsibility to look into the bugs mentioned above vs continuing to blame user error. Unfortunately I feel stuck with PTD because of the google sheets integration - but i MUCH prefer the look, ease of use and UI of Trainerize.

Vorteile:

PTD has a lot of capabilities and integrations.

Nachteile:

I wish that I had more good things to say about PTD. We made the switch from Trainerize to create an overall more integrated experience for our clients -- I was drawn to PTD only for the google sheets integration which is big for our client delivery - however PTD has many issues 1.) The UI looks very old and looks as though it hasn't been updated in years. It's slow - to me it looks like something that has been built using cheaper means - i am trying to say this in the nicest possible way - but I worked in silicon valley for years. 2.) Clients often do not get notifications and the PTD team has no better response other than blaming the phone of the user. If this were the case - my clients would have had the same issue with Trainerize and they didnt. I have spoken to other PTD users as well and everyone has the same issue. The lack of responsibility that they seem to take in tackling this very clear BUG does not sit well with me. 3.) The search feature in the mobile app does not work period. 4.) There software updates take FOREVER. Literally they always say "this will be taken care of in the next update" -- which seems to take months if ever. 5.) there is no way to make messages unread - this to me is such a SIMPLE request yet they fight it tooth and nail. Sometimes our team has to come back to a client question and we have no way of remembering what we need to follow up with (they claim this will be taken care of in the "next update" which is still yet to happen.

PT distinction review

Vorteile:

The amount of features available as well as the automation of certain features

Nachteile:

The crashing that i get told about by a large portion if my clients which reflects badly on my business.