Expedience Proposal Software

Expedience eases your life and takes care of your proposal

Kommentare: Beside the technical aspects of the software especially also the effort and support was marvelous. Whenever we wanted to have something optimized or something was required the support was there to get all things sorted.

Vorteile:

With the tool you can define the topics you need in each proposal centrally and then roll that out to the people who need to work with that. But the software is not static and you are bound to a special order of your template. Each proposal can be sorted according to the customer wish / RFP, so that the customer gets an individual offer without loosing important parts of our necessary content.

Nachteile:

Due to the switch of Microsoft Office (in various versions) to Office 365 we had some troubles at the beginning to use the complete functionality, but the team around Melissa (lead developer) did a great job to support whenever needed.

Easy to use, great Customer Support, based on proven technology

Kommentare: We use it to create our proposals. In Europe the tender-process is a bit different than the American way, but Expedience Proposal Software is helping us on a daily base to outline our proposal, according to our corporate identity. Creating a winning proposal is realized in half the time it would take normally.

Vorteile:

This tool is intuitive and because it is mostly/completely based on MS Office functionality, it is future-proof. Especially the customer support is excellent. We are located in the Netherlands and despite of the time difference, our questions and support-request are always timely and quickly answered. We always experienced great flexibility with the support. We had it implemented within weeks.

Nachteile:

It is necessary to overthink really good the structure to be used in the text-blocks. But again the costumer-support will help you with that.

In Betracht gezogene Alternativen: Responsive (formerly RFPIO) und QorusDocs

Gründe für den Wechsel zu Expedience Proposal Software: The easiness to use, the integration/based on MS Office functionality, the lack of databases or webbased framework, the friendly and willingness of the customer support.

Expedience User Evaluation

Kommentare: The greatest impact of this solution on our productivity is our ability to find and easily use pre-written content. Reports allow us to keep the content updated, and track its owner. Although the product is easy to access from a user standpoint, management is much more technical than we would prefer, and issues outside of our understanding have impacted its stability.

Vorteile:

The solution allows our team to separate information for quick access.

Nachteile:

The solution is impacted by "glitches" that cause portions of the knowledge base to disconnect and user privileges to be changed without notice or explanation. The impact is a delay of access to the knowledge base and involvement by our IT and your company support to reconnect. The problem persists and have not been fixed in the 8 months we have used the solution.

Expedience expedites!

Vorteile:

The time and effort Expedience has saved us are truly remarkable. Crafting responses to RFPs used to be a more cumbersome task, but with Expedience, the process has become much more streamlined. The user interface is intuitive, making it simple for anyone on the team to navigate and contribute. Another of the key benefits we've experienced is the ability to maintain consistency across our proposals. The software ensures that our messaging and formatting remain cohesive, providing a professional and polished look to all our submissions. This has not only saved us time but has also enhanced the overall quality of our proposals. The content library is another standout feature. It's incredibly user-friendly, allowing us to easily access and incorporate relevant content into our responses. On top of that the customer service is fantastic! I've never not been able to get in touch with someone from Expedience and they are quick and thorough in troubleshooting and resolution.

Nachteile:

Whenever there is a Word update Expedience seems to have some issues with integrating seamlessly and we often have to send in tickets for repair. There are also so many features and some of them are not as intuitive as others.

So easy to use

Kommentare: It saves a lot of time finding content and pre-created branded documents by using automation capabilities and gives me the assurance that content is the latest.

Vorteile:

There are a couple of pros for me personally: Saves time - you have instant access to the content you need in MS Word. One source of truth - it contains only the latest approved content Correct branding - consistent pre-formatted content with corporate branding Automation - quick self-serve menus from which you can choose Placeholder - personalisation using placeholders that can be defined directly in the document. Collaborations - easy to collaborate with SMEs and other team members Content Library - templates, branding, formatting and content management are all in one place An add-on for Word smoothly blending into Word by launching within its ribbon.

Nachteile:

Only one author can work in a specific portfolio at a time. It needs to be maintained regularly, as content can get outdated fairly quickly. With regards to layout, you can only add columns after you assemble the document.