HR Avatar

Using HR Avatar for hiring the right candidate

Kommentare: I signed up for HR Avatar, after having to terminate two people I hired for an Administrative position, because the skills they claimed to have they did not possess. HR Avatar allowed me to customize a test to determine if the candidate possessed the skills the position required. Though at first I was skeptical of having the applicant take a test before I interviewed them, it proved to be beneficial. So many candidates did not bother to start the test, and some started and never bothered to finish (it was interesting to follow the candidate from the first time they accessed the site, or that they never even attempted to, and each time they interacted with the test site). Those that never started or did not complete the test told me all I needed to know about themselves and I was able to weed them out. It was a nice perk too, that if the candidate never started the test, that I could request my credits back, since they weren't used. One thing that I did, which would be a beneficial addition from HR Avatar, was to email the candidate to let them know that I was sending them a test via HR Avatar, that was required to be considered for the position, including the approx. length of time it would take to complete the test. I never wanted the receiver to think it might be SPAM and disregard the test. My email letting them know what was coming seemed to me to be the extra step for the candidate to feel safe utilizing the test site, and to know to watch for the test, since we implemented a cut off date for each test to be completed. I am happy to say that we did hire someone who completed the test, and she has been employed with us for 6 months. I would use HR Avatar again when I need to hire someone

Extremely helpful in hiring the right people for the job

Kommentare: It is our company policy now that all applicants must complete the HR Avatar testing set up for that particular position prior to offering a position. This has significantly helped us to employ the right people and reduced our turn-over.

Vorteile:

This software offers all the positions and personality testing to help us to build a cohesive team. We can use this software globally. It is a great software in that it helps the team lead with digging deeper into the applicants personality or professional background, asking the right questions suggested by this program.

Nachteile:

The con would be that it is not multi-language. In the very beginning we did find that there are applicants skilled in test taking that can score very high and seem to be a great fit. However, as stated above if you ask the additional questions during the interview process it helps to find the full picture on the applicant.

HORRIBLE CUSTOMER SERVICE

Kommentare: It's horrible. Software is rubbish and useless, customer service ditto, they take days to return emails and days to return calls, their tech support consists solely of taking 48 hours to tell you to clear your browser and then hanging up; I'm so done with this it's not even funny. Guess what, I can't even be considered for a job that I applied for i I don't use HR Avatar's assessment, which doesn't work and they won't fix, so I guess I'll just stay unemployed. Never ever buy or use HR Avatar.

Vorteile:

Absolutely nothing. The assessment I was sent for a job interview didn't work; 15 steps of troubleshooting later and a week of not hearing anything from HR Avatar but "clear your browser" and I guess I can't even be considered for a job. Thanks for the broken software, stress, and horrible customer service, HR Avatar.

Nachteile:

Everything. Nothing works. I was supposed to do an assessment on this software so I could interview for a job; the software did not work, of course. A full week after contacting customer service, all they said was "clear your browser", which was the first of 15 troubleshooting steps I undertook before calling them. It took them days to email me that, it took them days more to call me and tell me that, and since then, radio silence. Never buy their software, never use their software, never deal with these people because you're just wasting your breath.

Very Easy to Use

Vorteile:

This assessment is extremely user-friendly and gives a great snapshot of candidates.

Nachteile:

Nothing negative to say! We have had a very positive experience.

Easy to use

Vorteile:

Pro's about HR Avatar are that its super easy to use and offers many perks that are critical to my job functions including but not limited to skills testing and character assessments which help guide me in the best direction for a candidate!

Nachteile:

I cant really say I have an Cons with the software!!