Rocket Referrals

Rocket Referrals

von Rocket Referrals

Wer verwendet Rocket Referrals?

While optimized for insurance agents, Rocket Referrals has been implemented in a variety of industries where maintaining long-lasting client relationships is vital for growth.

Was ist Rocket Referrals?

We work with insurance agencies to automate referrals, retention, and online reviews. Find & leverage your most loyal clients by inspiring them to refer you to their friends and family. Keep clients engaged with meaningful communication so they're less sensitive of price and more appreciative of you. Grow online reputation and drive warm prospects to your door by collecting and sharing positive testimonials and reviews.

Rocket Referrals – Details

Rocket Referrals

http://www.rocketreferrals.com

Gegründet 2013

Rocket Referrals – Preisübersicht

Rocket Referrals ist verfügbar ab 80,00 $/Monat. Rocket Referrals bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Rocket Referrals findest du unten.

Startpreis

80,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Rocket Referrals Funktionen

CCM-Software
Batch-Daten Kommunikation
Chat / Messaging
Content-Management
Druck-Management
E-Mail-Verteilung
Multi-Channel-Kommunikation
On-Demand Kommunikation
Personalisierung
Video-Inhalte
Vorlagen-Management
interaktive Inhalte
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Review-Generierung
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten
Affiliate-Marketing
Bonus-Verteilung
Feedback-Management
Kampagnenmanagement
Kontaktmanagement
Leadmanagement
Mitarbeiterempfehlungs-Management
Partner-Verweisliste
Treueprogramm
Dashboard
Empfindungsanalyse
Kampagnenmanagement
Negatives Feedback Management
Nutzerbewertungs-Anfrage
Nutzerbewertungs-Notifikation
Reaktions-Management
Teilen in sozialen Medien
Überprüfung bewerten
Angebotsmanagement
Dokumentenmanagement
Kontaktmanagement
Leben & Gesundheit
Provisionsmanagement
Reklamationsabwicklung
Schaden- und Unfallversicherung
Versicherungseinstufung
Verwaltung von Versicherungspolicen

Rocket Referrals – Nutzerbewertungen

Zeigt 5 von 83 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.9/5
Kundenservice
5/5
Funktionen
4.8/5
Preis-Leistungs-Verhältnis
4.7/5
Jermaine A.
VP of Personal Lines
Versicherung
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 1.8.2018

"Customer service is excellent! The system is easy to navigate and highly effective. "

Vorteile: Customer service is excellent! The system is easy to navigate and highly effective. Big shout out to their I.T. team and account managers. If you present them with a problem, they will not stop until they have an easy to use solution. Everyone is so kind and friendly to work with.

Nachteile: Some settings are automatic to the point that it is frustrating. It would be better to allow the user to have more control over settings. Also, it is best to call them directly or use their help guide if you ever need assistance. Which you will need a lot of assistance when you are first starting. The online chat is slow to respond. It took over 12 hours to get a response to a chat question. It took less than 10 mins to get an answer anytime that I call them directly.

  • Quelle des Nutzers 
  • Bewertet am 1.8.2018
Jeremy S.
Master of Smooth Operations
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 10.9.2019

"See Results Immediately!"

Vorteile: In two short weeks, we have seen an increase of traffic on Facebook and Google! We have received multiple reviews on each platform as well! This is a great tool to gauge how your customers view your customer service, which is so important for customer retention. The staff at Rocket Referrals have been so accommodating and responsive as I have have been learning to navigate all the amazing tools their portal offers.

Nachteile: The only this I wish was different was the option for sending custom emails. The interface is not very user friendly and uses code that you need to learn in order to create the email. It also is not easy to add pictures or links.

Antwort des Softwareanbieters

von Rocket Referrals an 11.9.2019

Thanks for the thoughtful review, Jeremy. We really appreciate you taking the time to share your experience with Rocket Referrals. Awesome to hear that you're seeing results right away! We've also shared your feedback on our custom email builder with the team. We're always improving and this feedback helps a lot.

  • Quelle des Nutzers 
  • Bewertet am 10.9.2019
Thomas M.
President
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 22.1.2020

"Blasting Off with Rocket Referrals"

Vorteile: I'm still in the training phase but really like the ease of use and the responses we have received so far. [SENSITIVE CONTENT HIDDEN] (our onboarding specialist) has been fantastic. I can't believe how easy they made this process. It's as easy as ASK and YOU WILL RECEIVE! Reviews, testimonial, and activity are coming in as promised.
I can't wait for the next phase to begin. Thank you, [SENSITIVE CONTENT HIDDEN], and Thank you Rocket Referrals!

Nachteile: I can honestly say I haven't found a con yet...

  • Quelle des Nutzers 
  • Bewertet am 22.1.2020
Nora A.
Agent
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.12.2019

"Rocket Referral "

Kommentare: Very Pleasant Experience I love this program and would suggest to everyone.

Vorteile: Very easy to use. It allows clients to rate our service and better help me to determine where I may need attention to assist clients better.

Nachteile: We cannot reply to the referrals and better overcome issues they had with our service and make a better experience

  • Quelle des Nutzers 
  • Bewertet am 4.12.2019
Jacquelyn B.
Sales & Marketing Coordinator
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Likelihood to Recommend
    3/10
  • Quelle des Nutzers 
  • Bewertet am 7.1.2020

"Unhappy with results"

Kommentare: It was helpful for testimonials and putting them on our website, as they update automatically, but it wasn't worth the price for just that.

Vorteile: I really liked the ease of use, and how easy it was for our clients to send us testimonials and reviews.

Nachteile: I was unhappy with how few of our clients actually made referrals. We got quite a few reviews, but little to no referrals.

Antwort des Softwareanbieters

von Rocket Referrals an 8.1.2020

Thanks for the feedback Jacquelyn. It was our pleasure working with you and your agency in 2017, though we're sorry to hear that your expectations were not aligned with the results you saw. We've added a lot to Rocket Referrals since our time together and would love the opportunity to show around again.

  • Quelle des Nutzers 
  • Bewertet am 7.1.2020