Countly

Kommentare: Countly is our go to analytics software for our in-house custom mobile app solution. Overall the support staff and the co-founder Dr. Cetin have been very responsive to questions we've had regarding the functionality of the software.

Vorteile: Overall from my perspective the product is easy to use and provides meaningful feedback with the emailed reports and customizable dashboards. Another benefit is the ability to have clients log in and view their statistics. Clients can view their analytics at any time day or night which is a real benefit to us. Countly offers excellent support for the Enterprise version. Their support staff often respond quickly and are patient addressing questions and concerns we have regarding the product and Countly's interaction with our custom mobile app software.

Nachteile: Although I have never personally had an issue with this upgrade process, the upgrade process does involve command line steps and execution of bash scripts that can sometimes take upwards of 15 minutes to complete. The one issue I have with Countly is that if your Countly version is a few iterations older than the latest version, there is a time consuming and somewhat tedious process of upgrading to each prior version, rather than upgrading from your version directly to the latest version.

Kommentare: Our experience is positive and it really helps us to better undestand our user behaviours, calculate the ROI of our new features and improve the usability of our solution.

Vorteile: We adopted Countly after a long software selection and we particularly appreciated it the following points: -Multiplaform: It allows to track iOS, Android and also Windows (most of competitors do not consider Windows as a "mobile" platform).
-Multi App support: It allows us to track dedicated app with segregated data.
-Easy segmentation of users: the adoption of high level analisys tools is simple and fast.
-Easy instrumentation: We spent a reasonable amount of our development time to set it up.
-Scalable: We are growing and no bottlenecks yet...
-Good support: Countly staff is reactive and professional.

Nachteile: It fits perfectly B2C use cases but not B2B ones and sometime browsing data or creating reports is not that easy.

Kommentare: Counlty is the best App analytics product out there and the ONLY to provide User Profile tracking. When our company went about trying to find the best App Analytics Product we tried every product available, free, cheap and expensive. We knew that we wanted to be able to track what every user does and when we found Countly there was no going back. The User Profiles function is a game changer, we can see exactly what every user is doing in our app. The Crash Analytics and Push Notifications are also great features Countly staff are amazing and their is always someone available on their Slack Team to assist. We and everyone we tell about it love Countly.

Vorteile: Free Open Source Version
User Profile Tracking
Crash Analytics
Push Notifications
Easy to impliment

Kommentare: Countly has a great featureset with which they covers a huge portion of the mobile ecosystem on one dashboard. Their approach to the whole business is completely different than most competitors, giving endless control to the customers over their code and data is not something you can get easily on the market. Its been great to work with Countly winning businesses together. Their support and reaction time is also helps a lot to go further.

Vorteile: 100% data ownership
Holistic view of UserJourney, from attribution to marketing

Nachteile: not really

Kommentare: We are using Countly as a on premise solution and it really makes it easy to follow our apps and website performance. Support is fast and very friendly. We are really happy with the product.

Vorteile: Highly customisable, very good UI. SDK for all major platforms, easy to integrate.