Wer nutzt diese Software?

An essential social media management dashboard for Businesses, Marketers, Agencies and Enterprises.

Durchschnittliche Bewertung

11 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 3 / 5
  • Funktionen 1.5 / 5
  • Preis-Leistungs-Verhältnis 1.5 / 5

Produktdetails

  • Startpreis 59,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Send Social Media
  • http://www.sendsocialmedia.com
  • Gegründet 2010

Über Send Social Media

Send Social Media is the easiest way to manage, monitor, track and measure all of your marketing efforts. Post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Manage your entire email marketing campaign as well as launch a mobile text messaging strategy. Monitor your brand across the web while measuring your results with in-depth reports. Import all of your contacts and use our tool for customer relationship management.

Send Social Media Funktionen

  • Distribution von Vollziehungen
  • Kontrolle des Genehmigungsprozesses
  • Kunstwerk-Management
  • Projektmanagement
  • Vermögensverwaltung
  • Veränderungsmanagement
  • A/B-Tests
  • Abonnenten-Management
  • Automatische Antworten
  • Berichterstattung / Analyse
  • Bildbibliothek
  • CAN SPAM-Compliance
  • Drip-Kampagnen
  • Dynamische Inhalte
  • Ereignisgesteuerte E-Mail
  • Kundenbefragungen
  • Mailinglisten-Management
  • Mobil-ootimierte E-Mails
  • Vorlagen-Management
  • WYSIWYG-Email-Editor
  • Zielseiten / Web-Formulare
  • Analytik
  • Automatisiertes Veröffentlichen
  • Content-Management
  • Filtern nach Keyword
  • Kontaktmanagement
  • Konversion-Tracking
  • Kunden-Zielgruppenansprache
  • Nachterminierung
  • Verwaltung mehrerer Konten

Alternative Produkte

Die hilfreichsten Reviews für Send Social Media

Worst service and they're still charging me after cancelling my account

Bewertet am 2.4.2017
Verified Reviewer
Managing Director
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
Quelle: GetApp
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: None. Apart from the easy sign up process. But that brought the first hurdle, because the login details didn't work.

Nachteile: User experience was underwhelming - I found a better social media management tool that's been valuable and user friendly. I wanted to sign up for a 30-day free trial. The first box you need to fill out to proceed is your payment/credit card details. There was a check box with the option for SSM to remember the details. I left this unchecked. When I closed my account before the 30-day trial, they automatically charge that credit card. This was unauthorised. After asking for them to cancel my account from their end, because I was already locked out of the admin site, they asked for my Stripe and Paypal details to cancel the automatic billing. I don't have a Stripe or Paypal account so how will this work? I received no response on how to resolve it. A month later, I get charge AGAIN! I don't have an account with SSM anymore and they're still charging me. I asked again to delete my credit card details from their database, and again they gave me what looks like an automated response "Please cancel your account: http://sendsocialmedia.com/cancel-account/ All the best, Send Social Media Team Office: 888-329-4453 www.SendSocialMedia.com" Seriously? Where is the customer service? No one ever signs off on the emails so I can only assume it's a robot or automated one sentenced answers. Very poor customer service and they don't response to any questions unless it's related to new sales. I've disputed these transactions with the credit card provider and settled it that way because SSM is useless. But they still charged my credit card this month - TWO months after submitting my request to cancel my account! I highly recommend you DON'T subscribe to Send Social Media. It's a waste of time. You may get stuck losing money from their dodgy automatic billing system.

Useful tool for businesses to build and grow their brand online

Bewertet am 5.1.2018
Verified Reviewer
Marketing Coordinator
Öl & Energie, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Send Social Media is a real time saver. It allows marketers to post to multiple services at one time. You can then track every single message you send across every service you have posted to. If you receive any responses, Send Social Media displays them in your Message Box. You won't have to comb through several different social media sites to find and reply to messages.

Nachteile: My team had difficulty getting in touch with their customer service department. It took several attempts to receive a response. We also had an issue with managing Instagram accounts. However, from what I understand Instagram is not very compatible with social media management platforms.

Waste of Money and Laughable Customer Service

Bewertet am 12.10.2017
Matthew N.
Owner/Principle
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Zero

Nachteile: Horrible Customer Service. Their system crashed, lost 5 months of content we scheduled, and they only offered to compensate us for 1 month of their faulty software service. Try again.... Combine this with the fact, that they never return messages, and you have the worst company I've ever trusted in my short time running a marketing agency. The software itself was confusing to navigate and their claim to manage instagram accounts is laughable.

Great job

Bewertet am 9.2.2015
Robin M.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports (even setting up automatic report generation and email). My only con is that if you want to use it to post to FB, it shows that "Send Social Media" has posted the message. We will use this more for reporting since our current software limits the number of profiles to 20.

Best Social Media and CRM Dashboard!

Bewertet am 1.7.2015
Jeff B.
CEO
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend more time going out and selling my services! I love how you can also import all your contacts and use it as a fully functioning CRM.

Lies weitere Bewertungen