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ToucanTech
Was ist ToucanTech?
ToucanTech ist eine intelligente Software zur Förderung des Community-Engagements. Gewinne mehr Mitglieder mit einer All-in-one-Plattform, die Zeit spart, indem du deine Website-Inhalte, E-Mails, Veranstaltungen und Fundraising mit deinem CRM verbindest. ToucanTech ist eine flexible Lösung zu einem erschwinglichen Preis.
Wer verwendet ToucanTech?
Ideal geeignet für Schulen, Hochschulen, Universitäten, Unternehmen und gemeinnützige Organisationen, die eine effiziente, schöne und erschwingliche CRM + Community-Website benötigen.
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ToucanTech
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Bewertungen über ToucanTech
In Betracht gezogene Alternativen:
So happy we made the switch to Toucan Tech!
Kommentare: We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.
Vorteile:
Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.
Nachteile:
We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.
A user-friendly one-stop solution for alumni communications, database, fundraising and website portal.
Kommentare: ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal.
Vorteile:
ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database. The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience. There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive.
Nachteile:
I don’t have any negatives. My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities.
In Betracht gezogene Alternativen:
Good for medium sized organisations
Kommentare: Amazing customer service
Vorteile:
Record filter options + galleries interface
Nachteile:
Design hub for newsletters is a bit clunky
A pleasure to work with
Kommentare: I'm very pleased with my overall experience and would happily recommend ToucanTech!
Vorteile:
I love that ToucanTech are quick to respond to any queries I might have with everything from day to day matters and more complex situations like our fundraising pathway and event management. They are always encouraging and supportive; exactly what you ask for in customer support, if you ask me.
Nachteile:
The system is incredibly clever and is always being updated so my one draw back, if any, is that there are some functions which require a lot more time to get to grips with and require more attention to detail.
In Betracht gezogene Alternativen:
Toucan Tech Database, Website, Comms function and so much more!
Kommentare:
The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole.
I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements.
I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly.
I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring.
Vorteile:
Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop.
Nachteile:
As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first.
