Wer nutzt diese Software?

Restaurant POS tool for dine-ins, take outs, delivery, table services, and drive-thru restaurants, which helps with mobile payment, menu boards, online ordering and more.

Durchschnittliche Bewertung

7 Bewertungen
  • Gesamt 2.6 / 5
  • Benutzerfreundlichkeit 2.7 / 5
  • Kundenservice 2 / 5
  • Funktionen 2.3 / 5
  • Preis-Leistungs-Verhältnis 1.6 / 5

Produktdetails

  • Startpreis 900,00 $/einmalig
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • InTouchPOS
  • http://www.intouchpos.com
  • Gegründet 1988

Über InTouchPOS

Proven experienced management and control solution that provides restaurant point-of-sale through workstations, mobile tablet ordering, mobile payment, kiosks and more.Quick or Table Service with solid Delivery and Pizza matrix management functionality. Open architecture offers much flexibility and room for customization. Integrated On Line Ordering, Mobile App and Third Party Ordering and Delivery integration. Proven responsive real time 24/7/365 support and perpetual system upgrades included.

InTouchPOS Funktionen

  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Auftragsmanagement
  • Geschenkkarten-Management
  • Menüverwaltung
  • Online-Bestellung
  • Routing
  • Sendungsverfolgung
  • Umsatzentwicklung-Analyse
  • Unterstützt Kundentreueprogramm
  • Versandmanagement
  • für Restaurants

Die hilfreichsten Reviews für InTouchPOS

BEWARE!!!!! You will regret using this Company and its CEO Dean Kashafi

Bewertet am 13.7.2019
Paul P.
Owner, MA
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: In January 2019 I paid In Touch $3500 for a web ordering platform; I additionally recently paid them $1500 for technical support for this calendar year. Over the past 6 months since In Touch built my web ordering platform, it has been grossly inefficient and ineffective due to numerous errors causing it to be down frequently. This has cost me a huge loss of sales and has damaged the reputation of my restaurant due to all the negative online reviews as a result of the web ordering being down. I have not been able to resolve this issue with the CEO of the company representative as he refuses to reply to my numerous emails nor does he return my numerous phone calls. I would like a refund of the $5000 that I paid to this company for services that were not received, and another $5,000 for loss of income. There was also a years time that went by where I had no map location/distance information for my deliveries. Problem was partially resolved after a year and no form of compensation was offered for the inconvenience or loss of income due to this hardship In Touch caused my business. My web ordering is currently down and reflects Round Table Pizza when you go to my website. I feel that this is intentional sabotage as a mistake like this can only be done intentionally. Not to mention that representative is close friends with a pizza franchise CEO Named representative of Pizza 9, who just robbed me of $195,000 which ironically forced me to have to pay representative the $3500.

Vorteile: There is nothing I like about this system

Nachteile: Horrible unstable system- loss of sales daily because of it!

InTouch Review

Bewertet am 22.2.2017
Lydia L.
Waitress Manager
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's gone down on us before and the customer support stayed on the phone with me for a long time. He was helpful but it was hard to find the problem without them being there in person.

Vorteile: Easy to train new employees. Can adjust prices for specific times with dynamic pricing.

Nachteile: It freezes almost every day at 9:30pm. It can be very slow sometimes when we really need it.

Works well

Bewertet am 13.11.2018
Tj S.
Director of Food and Beverage
Restaurants, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to use, simple format for back office reporting, easy to use FOH format, integrated well with our payroll system. Customer service is great

Nachteile: No complaints. Swapping POS is always a con. Starting from no POS is always easiest. Intouch does its job

very user friendly!!!

Bewertet am 25.9.2018
Margarete R.
Programme Administrator
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: fast loading speed, ability to write notes for everyday activity, clients are well organized accordingly

Nachteile: relies on internet connection, limited access to past activities/client notes, wish there'll be more report generation.

Absolutely Horrible company to work with

Bewertet am 5.12.2017
Tony R.
CEO
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Kommentare: STAY AWAY from these guys!!!! SAVE YOURSELF LOTS OF PAIN, GRIEF AND LOTS OF HEADACHES!!!!

Vorteile: None - They are totally dishonest and don't live up yo their word. System freezes all the time. There is nothing I liked about the system

Nachteile: nothing! They took our money, promised they could fit our needs and then delivered several months late. System was so bad that we actually had to shut our store down for almost a month till they could get it together. Before this happened, I referred a friend in Seattle and he experienced the same exact issues with the system, the service, over billing and mis-billing and worse experience with POS Company ever, I switched within a few months to NCR Silver Pro at a much much lesser price and Intouch would not honor their money back promise. The Owner will promise the moon and not deliver at all

Lies weitere Bewertungen