Wer nutzt diese Software?

Restaurants, Bars, Nachtclubs und Cafés aller Größen nutzen Breadcrumb POS, um ihren Gästen außergewöhnliche Gastfreundschaft zu bieten.

Durchschnittliche Bewertung

203 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis $119/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Upserve
  • https://upserve.com/
  • Gegründet 2011

Über Upserve POS

Upserve POS ist ein branchenführendes POS-System, das Tausende von Restaurants für außergewöhnliche Gastfreundschaft nutzen. Upserve wurde speziell von Restaurantfachleuten entworfen und vereint eine einfach zu bedienende Nutzeroberfläche mit leistungsstarken POS-Funktionen zur Modernisierung und Optimierung deines Restaurantbetriebs. In Kombination mit Upserves HQ und Upserve Payments bietet Upserve POS die fortschrittlichste POS- und Restaurant-Management-Lösung der Branche, die speziell für die Verbesserung der Gasterfahrung entwickelt wurde.

Upserve POS Funktionen

  • Abrechnung & Rechnungsstellung
  • Berichterstattung / Analyse
  • Integrierte Buchführung
  • Inventarverwaltung
  • Küchenmanagement
  • Menüverwaltung
  • Mitarbeitermanagement
  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Bestandskontrolle
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Kassenlade-Management
  • Kontrollen aufteilen
  • Mitarbeitermanagement
  • Treueprogramm
  • Trinkgeld-Management
  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Bar-POS
  • Barcode-Scanning
  • Benutzerzugriff-Genehmigungen
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Rückgaben nachverfolgen
  • Verkäufe nachverfolgen

Die hilfreichsten Reviews für Upserve POS

Streamlined and simple POS

Mit Google übersetzen Bewertet am 25.1.2019
Illustrator
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it's pretty good for our quick service restaurant. We've used several POS systems over the last 15 years and it has less user-interface customization, but I think that's for the better. Sometimes POS's suffer from *too many* customization options and you end up with a cluttered interface which slows down order-taking. We do not have table service, so those features on the POS we cannot comment on.

Vorteile: For new front-of-the-house employees the learning curve is easy - if you have ever used an app then you've already started your training in Upserve. Also, equipment replacement (iPads, routers) will be relatively cheaper and much easier than full system upgrades. As restaurant infrastructure goes it's great not needing a back office computer, and yet reports and menus and setup can still be handled through any web-browser. This is great for those of us who can't always be present.

Nachteile: There can be connectivity issues, but they're much fewer since this company took over. If you or Upserve are offline then things go into Offline Mode which still is buggy at times - especially with credit cards. Also, Offline Mode puts the onus on you to trust whether a card will be approved or not. But, this is rare. Not a huge issue with us where our average check is low, but high-end places may want to be aware of workarounds and fixes.

Antwort des Softwareanbieters

von Upserve an 28.1.2019

Hi there -

Thank you for your feedback. Here at Upserve, we're constantly trying to better our solution to fit the needs of the restauranteur. This includes our Offline Mode capabilities. We know that losing WIFI can be detrimental to restaurants, so we released our new Android-based POS so you can hardwire your solution. Along with that, we continue to make updates on our Offline Mode feature to really enhance the user experience. Please continue to provide us with your feedback - this helps us make sure we're steering our product in the right direction.

Cheers!

I install and maintain POS hardware and software for hundreds of restaurants - Breadcrumb Review

Mit Google übersetzen Bewertet am 19.10.2018
Greg M.
Technician
Computer-Vernetzung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am an IT tech who has installed and maintained every type of POS out there. This is definitely one of my favorites for restaurants with one station or ten. Great for bars and restaurants with heavy traffic - very reliable.

Vorteile: After doing computer repair for 20 years and point of sale for retail, restaurants, and hotels - I can honestly say that Breadcrumb offers one of the best solutions. Apple Hardware-based, good hard-wired printers, good quality, and solid router/firewall installs with the best equipment out there. I feel like this POS offering is more resilient and reliable than the competitors due to the good hardware and the easy to use APP. Calling into support day or late at night you will speak to a knowledgeable and helpful tech who gets you the info you need to carry on business. They have remote access and can see where the problem is - instead of sending you an overpriced technician from out of state at twice the price because you're mysteriously not up and running (rare). No service is perfect but having a reliable tech on the other end of the phone is worth it's weight in gold.

Nachteile: I would guess that a con is the high price of hardware but that's unavoidable - if you're using the best hardware available (Apple, StarTSP, Cisco Meraki) then it might carry a higher price tag but the tradeoff is reliability. You wouldn't get Breadcrumb if you're trying to cut corners and save money - this is the real deal iPad based and dependable system. Cost is always on the mind of business owners so this could be an issue for some business owners but if you aren't spending an hour a day working through tech issues aren't you really just saving money in the long run?

Antwort des Softwareanbieters

von Upserve an 31.10.2018

Hi Greg, thanks for your amazing review! We are happy to hear that our services stand out amongst our competitors and that our customer service has been such an asset for you. Thanks again for the great review!

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