TouchBistro POS
von TouchBistro
Wer verwendet TouchBistro POS?
TouchBistro POS is perfect for any Full Service or Quick Service business looking to lower costs, increase efficiency and enhance their customer experience.
Was ist TouchBistro POS?
TouchBistro is an iPad POS and integrated payments solution built for restaurant people, by restaurant people. TouchBistro has powered over 23,000 restaurants in more than 100 countries worldwide, that has been named the Best POS for Restaurants four years in a row by Business News Daily. Restaurants buy TouchBistro because they want a POS that can help increase sales, improve customer service, and inform business decisions. TouchBistro comes with 24/7 expert support.
TouchBistro POS – Details
TouchBistro
http://www.touchbistro.com/
Gegründet 2011
TouchBistro POS – Preisübersicht
TouchBistro POS ist verfügbar ab 69,99 $/Monat. TouchBistro POS bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für TouchBistro POS findest du unten.
Startpreis
69,99 $/Monat
Preisinformationen
Our licensing is on a per iPad/iPad Mini basis.
Kostenlose Version
Nein
Gratis Testen
Ja
Einsatz
Installiert - Mac
Cloud, SaaS, Web
Mobile - iOS Native
Training
Persönlich
Live Online
Dokumentation
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
TouchBistro POS Funktionen
TouchBistro POS – Nutzerbewertungen
Zeigt 5 von 301 Nutzerbewertungen
Paul M.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 8.10.2016
"For iPad soulution for busy restaurants, this is your answer!"
Kommentare:
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta
Vorteile: Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.
Nachteile: No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 8.10.2016
Brent M.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis4/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 19.11.2019
"Slick, powerful & user-friendly in a small package"
Kommentare: This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!
Vorteile: The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.
Nachteile: The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.
- Quelle des Nutzers
- Bewertet am 19.11.2019
Kyle W.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 29.4.2019
"TouchBistro POS Review"
Kommentare: When I first saw TouchBistro POS sponsoring restaurants on a Gordon Ramsey television show, I thought if he recommended it maybe we needed it as well. I am not at all disappointed by this decision I have made. Traditional tickets are out the door now thanks to this lovely system. You've made our business run smoother, which means more happy customers.
Vorteile: The TouchBistro POS system is a very easy to use. I don't find myself to be the best at POS systems, but the setup process was basically idiot-proof. Getting everything to work took way less time than I anticipated. Also, I have yet to see this POS system crash, even during busy hours.
Nachteile: Sometimes there can be a little lag when putting in certain orders. It seems like the POS system is sometimes just trying to play catch up with itself. We have noticed that moving from page to page oftentimes will slow it down. We have learned to not click as quickly now though.
- Quelle des Nutzers
- Bewertet am 29.4.2019
Megan E.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung2/5
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 29.11.2019
"Touch bistro"
Kommentare: Overall experience of this software is very positive. I have years of data saved conveniently and the everyday use of visiual and set up is a breeze
Vorteile: This platform is the easiest I have used for a POS. Great visual display, very easy to access the info from any device. Perfect menu building.
Nachteile: What I have least like of this software is the overly long wait times to update the system and the difficulty with using our loyalty program and being on hold for hours to get it fixed
- Quelle des Nutzers
- Bewertet am 29.11.2019
Nathan B.
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Gesamtbewertung1/5
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Benutzerfreundlichkeit3/5
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Eigenschaften & Funktionalitäten2/5
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Kundenbetreuung1/5
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Preis-Leistungs-Verhältnis1/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 15.1.2020
"Very Disappointed. I need someone from their company to reach out!!"
Kommentare: I am not one who usually shares my experience when it's bad but I am leaving these reviews in hope that TouchBistro will reach out to me so I can resolve some issues. We purchased the system and went live back in October of 2019 for our new restaurant. The interface looked good but as far as the system being customizable to whatever you want it to do...It's not that. During our time the system lost orders, had issues updating the menu from the cloud to the POS and ultimately cost us around $750.00. The card readers continue to lose connection, the printers print to different locations randomly, and when the POS updated, it messes up because the Main Hub has not updated yet. We have a fairly small location so to attach a screen to our iMac Mini every few days is pretty challenging and if we don't, we start shift with these problems. That is what lead me to look for another POS and we found one that is far exceeding our expectations. Toast has been amazing! I called TouchBistro to cancel and the rep stated that he would send me an e-mail of cancellation and someone would reach back out to me to finish it up. I was on hold for around 1 hour and 20 minutes the first time I tried to cancel. I did get the e-mail but no-one ever called me back to wrap this up. Today I tried to reach out and was waiting on hold for 42 minutes before getting a rep who said he had to transfer me to the care team to get everything done. I was transferred, waited for about 15 minutes on
Vorteile: The iPads were ok, and it wasn't too hard to hook up
Nachteile: Losing orders, connectivity problems, card reader not working, printers printing to different locations randomly, Not very customizable
- Quelle des Nutzers
- Bewertet am 15.1.2020
