TouchBistro POS

TouchBistro POS

von TouchBistro

Wer nutzt diese Software?

TouchBistro POS is perfect for any Full Service or Quick Service business looking to lower costs, increase efficiency and enhance their customer experience.

Durchschnittliche Bewertung

299 Bewertungen
  • Gesamt 4.3/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 3.9/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4/5

Produktinformationen

  • Startpreis 69,99 $/Monat
  • Preisinformationen Our licensing is on a per iPad/iPad Mini basis.
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • TouchBistro
  • http://www.touchbistro.com/
  • Gegründet 2011

Über TouchBistro POS

TouchBistro is an iPad POS and integrated payments solution built for restaurant people, by restaurant people. TouchBistro has powered over 23,000 restaurants in more than 100 countries worldwide, that has been named the Best POS for Restaurants four years in a row by Business News Daily. Restaurants buy TouchBistro because they want a POS that can help increase sales, improve customer service, and inform business decisions. TouchBistro comes with 24/7 expert support.

TouchBistro POS Funktionen

  • Abrechnung & Rechnungsstellung
  • Berichterstattung / Analyse
  • Integrierte Buchführung
  • Inventarverwaltung
  • Küchenmanagement
  • Menüverwaltung
  • Mitarbeitermanagement
  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Bestandskontrolle
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Kassenlade-Management
  • Kontrollen aufteilen
  • Mitarbeitermanagement
  • Treueprogramm
  • Trinkgeld-Management
  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Bar-POS
  • Barcode-Scanning
  • Benutzerzugriff-Genehmigungen
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Restaurant-POS
  • Rückgaben nachverfolgen
  • Verkäufe nachverfolgen

Die hilfreichsten Reviews für TouchBistro POS

For iPad soulution for busy restaurants, this is your answer!

Bewertet am 8.10.2016
Paul M.
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

Vorteile: Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

Nachteile: No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

Slick, powerful & user-friendly in a small package

Bewertet am 19.11.2019
Brent M.
Operations Manager
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!

Vorteile: The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.

Nachteile: The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.

Worst customer support - EVER

Bewertet am 22.6.2019
Cn F.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is one of the most arrogant company's I've ever encountered. All along they've been treating me like they're doing me a favor and I'm bloody fortunate to pay them every month for a service that has now cost me in the thousands over the purchased hardware and rented software thousands. Soon as possible, I'm off to another provider -- one that actually answers the phone before I have to shave again.

Vorteile: When it works, which is usually right up to the latest and greatest new "software update", its highly intuitive, its easy for the staff to handle, its easy for me to program, and has quite useful analytics attached.

Nachteile: It breaks A LOT - and always at the worst possible time, and their customer support would have to be five or six times better to just suck. First time it took them 7 HOURS to return my urgent tech support call - lost a dinner service. Next time it was 9 HOURS -- not only lost dinner... but we lost a lunch service too!!! Then they started getting better... next time it was only 4 hours... called 10 minutes into the 7th game of the Stanley Cup finals [I missed the rest of the game]. To their credit, I had their support person call me back in 15 minutes [the time it takes to get from my house to the restaurant] - and he was able to fix the problem in just a tick over 90 minutes. Tonight it was 3 hours and 10 minutes before the call back came. I was on my motorcycle [don't talk or text while riding]... called back the number on the voicemail... only to find myself back in a queue. Its been 40 plus minutes so far... but fool that I am, I'm still hopeful.

Touch bistro

Bewertet am 29.11.2019
Megan E.
Customer service
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall experience of this software is very positive. I have years of data saved conveniently and the everyday use of visiual and set up is a breeze

Vorteile: This platform is the easiest I have used for a POS. Great visual display, very easy to access the info from any device. Perfect menu building.

Nachteile: What I have least like of this software is the overly long wait times to update the system and the difficulty with using our loyalty program and being on hold for hours to get it fixed

Very Disappointed. I need someone from their company to reach out!!

Bewertet am 15.1.2020
Nathan B.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am not one who usually shares my experience when it's bad but I am leaving these reviews in hope that TouchBistro will reach out to me so I can resolve some issues. We purchased the system and went live back in October of 2019 for our new restaurant. The interface looked good but as far as the system being customizable to whatever you want it to do...It's not that. During our time the system lost orders, had issues updating the menu from the cloud to the POS and ultimately cost us around $750.00. The card readers continue to lose connection, the printers print to different locations randomly, and when the POS updated, it messes up because the Main Hub has not updated yet. We have a fairly small location so to attach a screen to our iMac Mini every few days is pretty challenging and if we don't, we start shift with these problems. That is what lead me to look for another POS and we found one that is far exceeding our expectations. Toast has been amazing! I called TouchBistro to cancel and the rep stated that he would send me an e-mail of cancellation and someone would reach back out to me to finish it up. I was on hold for around 1 hour and 20 minutes the first time I tried to cancel. I did get the e-mail but no-one ever called me back to wrap this up. Today I tried to reach out and was waiting on hold for 42 minutes before getting a rep who said he had to transfer me to the care team to get everything done. I was transferred, waited for about 15 minutes on

Vorteile: The iPads were ok, and it wasn't too hard to hook up

Nachteile: Losing orders, connectivity problems, card reader not working, printers printing to different locations randomly, Not very customizable

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