Was ist TouchBistro?
TouchBistro ist eine iPad-POS- und integrierte Zahlungslösung von Gastronom*innen für Gastronom*innen. TouchBistro wird von über 23.000 Restaurants in mehr als 100 Ländern weltweit eingesetzt und wurde von Business News Daily vier Jahre in Folge als bester POS für Restaurants ausgezeichnet. Restaurants kaufen TouchBistro, weil sie einen POS suchen, der dazu beitragen kann, den Umsatz zu steigern, den Kundenservice zu verbessern und Geschäftsentscheidungen zu stützen. TouchBistro verfügt über einen kompetenten 24/7-Support.
Wer verwendet TouchBistro?
TouchBistro POS ist perfekt für alle Full-Service- oder Quick-Service-Unternehmen, die ihre Kosten senken, die Effizienz steigern und die Kundenerfahrung verbessern möchten.
Wo kann TouchBistro bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (mobil)
Über den Anbieter
- TouchBistro
- Ansässig in Toronto, Kanada
- 2011 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
Das könnte dich auch interessieren:
Revel Systems
Lightspeed Retail
Vend
Square Payments
Über den Anbieter
- TouchBistro
- Ansässig in Toronto, Kanada
- 2011 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
TouchBistro – Videos und Bilder
Kosten ähnlicher Produkte wie TouchBistro vergleichen
TouchBistro Funktionen
Alternativen für TouchBistro
ONOSYS
SeroPOS
Bewertungen über TouchBistro
Paul M.
For iPad soulution for busy restaurants, this is your answer!
Kommentare:
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta
Vorteile:
Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.
Nachteile:
No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.
Brent M.
In Betracht gezogene Alternativen:
Slick, powerful & user-friendly in a small package
Kommentare: This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!
Vorteile:
The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.
Nachteile:
The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.
Verifizierter Rezensent
Disappointment
Kommentare: Customer support has long wait times - usually 40 minutes or more. You may have to talk to 3 or more people to get the right answer. It is very frustrating when you have high volume and issues and no one to assist you. Expect chargebacks and no assistance. You have to log into several different systems to research the chargebacks. They do not send timely notifications and you only have 5 days to respond. Payment Center has business hours and not customer support hours. If there is an issue with a payment that you have received, you will have to wait until business hours to speak to someone via email as they do not like to talk over the phone. If your salesperson wasn't honest and you got locked into a contract, you have to ride it out. We were told that we could cancel at any time. I had an email but cannot find it so I am stuck for another 6 months. I also notified them that when the time is up, I want out. It is not the product that I was promised. I am very disappointed and would not recommend this product to anyone. There are better US products out there. This is based out of Canada and the rules are different. I wish I had done more research...
Vorteile:
I purchased, set-up and use the system the most. It was easy to purchase and onboarding was pretty simple.
Nachteile:
They sold me the idea of a great product. We purchased it during COVID and were promised many bells and whistles. First issue - you have some features in the cloud and some features on the Ipad that don't sync. Features - so many features were missing when we signed up with Online Ordering - partial refund, Apple Pay, Google pay, order correction prior to order complete. The list goes on and on. They are definitely light years behing Toast, Square, and even Clover. We have Clover too and I was leaving them to go to Touchbistro. I am glad that we did not leave t
Ashley H.
Fair value for the price
Kommentare: It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.
Vorteile:
The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.
Nachteile:
The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.
Antwort von TouchBistro
letztes Jahr
Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team
Brian M.
The Best POS system
Kommentare: TB is the best POS system I have ever worked with in 40 years I have been in the restaurant business.
Vorteile:
The ease of switching over from our old system to the TB system
Nachteile:
Nothing . Everything works exactly they way we wanted .
Antwort von TouchBistro
vor 5 Monaten
Hey Brian, thank you for leaving us a review! We appreciate the kind words!
