Duplie

Vorteile: Duplie has provided us with amazing customer service. Duplie representatives have given us their time, patience, and support in getting this software up and running. We have over 200 volunteers, and many have reported to us that the software is very user-friendly. There has already been a noticeable increase in volunteer sign ups and it allows us to easily keep track of their activity. There is essentially a customizable field for anything you would want to include on the volunteer profiles as well. Duplie has also taken our feedback for new features we would like to see in the system and has successfully developed those features for our use in a timely manner. The pricing of this service is also hard to beat, especially for how many services they provide. It has been a one stop shop with Duplie, and I look forward to seeing how well this service will allow our organization to grow.

Nachteile: I do not really have any dislikes, but there are a few limitations to the overall web page design. The basic fundamentals to build a basic layout are there, which works for a smaller organization.

Kommentare: It has been great. We had a few questions and enhancement requests up front and they went above and beyond. I would highly recommend them to others!

Vorteile: The customer service is phenomenal. We had a few changes we needed after getting started and they were done/released that same week. Now we have been happily using this product for 2 years.

Nachteile: I wish they had more how-to videos to explore other features.

Vorteile: Very easy to learn and use. The ability to allow users to self-register, create multiple user groups, and create a variety of volunteer-related events. was exactly the solution we were looking for.

Nachteile: The one feature not yet available is a place to store documents and information not related to a specific event.

Kommentare: We have had a lot of success working within the Duplie framework. In many instances we have been able to work with a specialist to find different ways of accomplishing our mission. There are limitations, however we have found that a communicating a strong intent and clear objective results in a "team" effort to solve problems. If there are any cons, it would be that Duplie is very function oriented and lacks a bit of artistry. You need to bring that vision with you to the table and communicate it clearly to get the look and feel you want. Overall, satisfied with our results and looking forward to our second year with the Duplie team!

Vorteile: The online scheduling was intuitive and easy to get started. The implementation was seamless with a diverse group of volunteers at all skill levels. And they love it! It truly made our lives easier so we can concentrate on our other initiatives. The support was top-notch and always available and willing to help.

Nachteile: The only drawback we encountered was the limited online documentation. But we called the vendor, and they helped us quickly.