storEDGE Management Software
von storEDGE4.5 / 5 178 Bewertungen
Wer nutzt diese Software?
storEDGE provides small, large and unmanned operators with the most integrated 100% cloud-based software. Custom dashboards, integrated texting, e-sign, online move-ins, CRM, certified email and mail.
Durchschnittliche Bewertung178 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2009
Über storEDGE Management Software
Stop scrolling - storEDGE is the self storage software you've been dreaming of. storEDGE is the industry's most integrated technology solution, with user-friendly software, websites, online rentals, and cloud access control tools. Their modern, all-in-one technology platform allows you to manage your business seamlessly from anywhere in the world.
storEDGE Management Software Funktionen
- Einzug- / Auszug-Assistent
- Interaktive Immobilienkarte
- Mehrere Standorte
Die hilfreichsten Reviews für storEDGE Management Software
Bewertet am 23.1.2018
I think StorEdge is a pretty good company and better then then outdated software from the 90's.
Vorteile: Customer Support is great. They will usually get back with you very quickly. The overall layout of the software is pretty good, and the first page summarizes a lot of the activity for quick viewing. Move-in and move-out process is pretty straight forward. Automated texts and emails are also very handy. It's easy for a manager to view what the employees have done throughout the day, week, month, year with a few simple reports. Financial summary details for owner and manager are easy to access. The integration of the webpage with the software is wonderful.
I feel like StorEdge doesn't want to make improvements in certain areas of the software as requested or in a timely fashion. Close of day is an odd report that doesn't cut off and makes it more difficult for the manager to turn in paperwork to the accountant. I wish you could send out a text or email to all customers at any time without it having to be linked to billing etc. (Would like be able to notify all customers of changes at our facility - weather or construction etc.) The TASK List bar needs some work. Reminders for "increase letters" and "lien fee letters" DO NOT populate on the correct day of the month. They pop up a day or two after they should. StorEdge needs to make a calendar type system that allows reminders/tasks to pop-up when you need it, not pop up everyday until the task is completed. Example: I want to have task pop up for the customers who need a yearly billing around Dec 28th for the next year for business purposes. That can't happen with the current system.
Overall StorEdge is decent product but with certain "tweaks" it could be a great product. I'm just not sure why StorEdge/RedNova is hesitant to make the changes we have been requesting for 2+ years.
Bewertet am 27.7.2017
Transitions can be exciting and stressful, but the StorEdge experience has left me without concern!
Kommentare: There are a lot of great little features that really make an impact. Many of the rent courtesy notices, late reminders, auto pay withdrawals and even most late fees are automated which frees up a lot of time enabling management staff to focus on other business necessities. I think the best aspect is that StorEdge offers so many great amenities that can be tailored to each individual business based on their needs so you're not forced to use a default setting.
Vorteile: It's honestly a composition of little features that make the job easier. I LOVE that StorEdge allows you to see if a tenant has opened/read an email notification that has been sent; much like a read receipt. Additionally, the online payment and account management feature has been a fantastic new option that both myself and my customers enjoy. The online payment feature has allowed tenants to update and manage their auto pay settings as well. This is a wonderful amenity for customers because they're not forced to take the time out of their busy schedules to make it by during office hours, they can manage and update their payment preferences at their convenience. It's also fantastic how automated many tasks are such as emails, SMS notifications, auto pay withdrawals and most late fees. None of those even require the click of a button to execute the task, which enables the management staff to focus on other business necessities. The StorEdge program allows you to customize and tailor the features to your business! Not having to remember to post date payments after a bank deposit is amazing! StorEdge will automatically take any payments made after your "close of day" bank deposit report and add them to the next deposit cycle. Last but not least, if you're ever feeling lost, StorEdge support staff is always quick to respond and happy to help find a solution to your inquiry.
Nachteile: Please note that the following statements are more like suggestions than complaints: It would be great to add a very obvious way to "flag" an account. For example "don't accept checks", do not rent to", etc. There already is a place to note it, but a more conspicuous notification would be quite helpful since there are multiple staff members operating the software in one office. The only other suggestion I have is in regards to the sale/auction process. It would be great if there was a way to type in the description of items being sold rather than hand writing it on the notice of sale. The second observation is by no means an issue, I just feel it would look cleaner if the items listed for sale came out printed on the document.
Bewertet am 3.1.2019
Its only getting more advanced and easy to use day by day.
Kommentare: My overall experience with Storedge only gets better by the day and that is because they are very proactive with making the software better by the day. I wasn't to sure about the program when i first started using it but they have made many awesome updates and advances and continue to make things easier managing self storage facilities.
Vorteile: From my experience with storedge, is how clean and advanced of a program it is. Its very user friendly and with the universal search bar per facility, it makes life way easier when you have a few hundred tenants to work with. I was skeptical on a few different things when i first started using the program, there were a few things that i think could have been made more up to date. That is what i found over time to be such a great aspect to using Storedge is how proactive the advancement in the software is. They have made and continue to make advancements with integrations that make managing stage facilities much easier. Plus i the customer service is always very friendly and knowledgeable when it comes to navigating the software.
Nachteile: Being that they seem to have a great deal of knowledge when it comes to the software program, it doesn't however seem they have a great deal of knowledge about self storage facilities. There are a few bugs here and there that get frustrating because of that. They are proactively working those bugs out and are constantly updating either fixes or new updates all the time. They do not have a mobile application that i personally would love to have. Since its based back east being that they are 3 hours ahead, if i have any issues and need to reach customer service after 2 pm pacific time they are closed at 5 pm Eastern. i do wish they could stay open a bit longer.
Bewertet am 21.4.2018
Attractive and intuitive user interface paired with frustrating functionality quirks
Vorteile: The user interface is well designed and intuitive for anyone who has ever used a smartphone. It is easy for site managers to learn and grasp quickly. Reports can be downloaded in various formats for analysis and data manipulation. Customer service is generally friendly and responsive. The management team continually works to improve the product.
Nachteile: storEDGE reporting lacks logic from an operational perspective. Their team does not have industry experience and this shows in their product. For example, occupancy reports order units by door width rather than by square footage which makes pricing difficult. Their suggested workaround is to export to Excel then sort which produces a report that is no longer user friendly. Their word processing function is difficult to use and requires the use of third party software to format which itself is challenging and produces poor results. Lastly, as the software is web based, storEDGE is plagued by snail like speeds and links timing out.
Bewertet am 18.11.2016
Great Software - Great Support!
Kommentare: After extensive searching for a software to help automate and organize our storage facility, I finally choose StoreEdge. Our facility is a bit non conventional in that we have a warehouse and storage vaults, and some customers may have multiple Vaults (units), so adapting the software to our specific needs was a little challenging, but the tech support was great! They helped me through the whole process, showing me ways to adapt the software to meet our needs. I still have issues with the software that are very annoying, but this is directly related to the way we do business and not the software itself. They are constantly doing updates and bug fixes and I have already seen changes and additions to the software that were suggested when we first signed on. The reporting features are good but would like to see more customization in reporting. Overall, I feel we get a great value for the money.
Vorteile: Ease of use, Visually pleasant, Tech support is always available, helpful and pleasant to speak with.
Nachteile: Reporting - There is not enough customization in reporting. Customer invoicing and statements are a bit confusing when prorating is being done (the daily, prorated rate does not show up, only the regular monthly amount, followed by the prorated TOTAL. It does not show the customer how we came up with that total).