storEDGE Management Software

storEDGE Management Software

von storEDGE

Wer verwendet storEDGE Management Software?

storEDGE provides small, large and unmanned operators with the most integrated 100% cloud-based software. Custom dashboards, integrated texting, e-sign, online move-ins, CRM, certified email and mail.

Was ist storEDGE Management Software?

Stop scrolling - storEDGE is the self storage software you've been dreaming of. storEDGE is the industry's most integrated technology solution, with user-friendly software, websites, online rentals, and cloud access control tools. Their modern, all-in-one technology platform allows you to manage your business seamlessly from anywhere in the world.

storEDGE Management Software – Details

storEDGE

http://www.storEDGE.com

Gegründet 2009

storEDGE Management Software – Preisübersicht

storEDGE Management Software bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für storEDGE Management Software findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

storEDGE Management Software Funktionen

Self Storage Software (Mietlager)
Anzahlungs-Nachverfolgung
Einzug- / Auszug-Assistent
Interaktive Immobilienkarte
Kundenmanagement
Leadmanagement
Mehrere Standorte
Säumnisgebühren-Berechnung
Zugriffkontrolle

storEDGE Management Software – Nutzerbewertungen

Zeigt 5 von 176 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.6/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.4/5
Michelle M.
Manager
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.1.2018

"Easy-Use"

Kommentare: I love how the Auction is set up, and the Task software and how it helps with management at the storage facility. The organized reports and accounts and units. It seems user Friendly, but with potential in getting certain needed obligations completed to keep the storage requirements on a straight path and organized.

Vorteile: It has a lot of potential in the making, I love the way the software looks, it isn't too complicated, but the training video make up for the help guide on storEdge, which most Storage associated sites don't provide effectively.

Nachteile: I just realized that from transiting from Sitelink to StorEdge, i wish they could provide a Pro-Rate Calculator for convenience use for potential customers. Also, I wish for the TASK that storage facility could conduct a specific TASK for ex: When they wish Walkthroughs to be completed per week and frequency.

  • Quelle des Nutzers 
  • Bewertet am 25.1.2018
Chelsea S.
Facility Manager
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.7.2017

"Transitions can be exciting and stressful, but the StorEdge experience has left me without concern!"

Kommentare: There are a lot of great little features that really make an impact. Many of the rent courtesy notices, late reminders, auto pay withdrawals and even most late fees are automated which frees up a lot of time enabling management staff to focus on other business necessities. I think the best aspect is that StorEdge offers so many great amenities that can be tailored to each individual business based on their needs so you're not forced to use a default setting.

Vorteile: It's honestly a composition of little features that make the job easier. I LOVE that StorEdge allows you to see if a tenant has opened/read an email notification that has been sent; much like a read receipt. Additionally, the online payment and account management feature has been a fantastic new option that both myself and my customers enjoy. The online payment feature has allowed tenants to update and manage their auto pay settings as well. This is a wonderful amenity for customers because they're not forced to take the time out of their busy schedules to make it by during office hours, they can manage and update their payment preferences at their convenience. It's also fantastic how automated many tasks are such as emails, SMS notifications, auto pay withdrawals and most late fees. None of those even require the click of a button to execute the task, which enables the management staff to focus on other business necessities. The StorEdge program allows you to customize and tailor the features to your business! Not having to remember to post date payments after a bank deposit is amazing! StorEdge will automatically take any payments made after your "close of day" bank deposit report and add them to the next deposit cycle. Last but not least, if you're ever feeling lost, StorEdge support staff is always quick to respond and happy to help find a solution to your inquiry.

Nachteile: Please note that the following statements are more like suggestions than complaints: It would be great to add a very obvious way to "flag" an account. For example "don't accept checks", do not rent to", etc. There already is a place to note it, but a more conspicuous notification would be quite helpful since there are multiple staff members operating the software in one office. The only other suggestion I have is in regards to the sale/auction process. It would be great if there was a way to type in the description of items being sold rather than hand writing it on the notice of sale. The second observation is by no means an issue, I just feel it would look cleaner if the items listed for sale came out printed on the document.

  • Quelle des Nutzers 
  • Bewertet am 27.7.2017
Carrie M.
Manager
Lagerung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 7.2.2020

"Great software"

Kommentare: Meets our storage unit needs and we really like the gate software as well. The customer service reps always respond quickly.

Vorteile: Very user friendly and visually appealing. The gate software is also very helpful. Love how it corresponds an incoming number to a customer.

Nachteile: They do not send you a notification when someone moves out and is hard to delete an existing customer if they send an inquiry.

  • Quelle des Nutzers 
  • Bewertet am 7.2.2020
Doug E.
Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 10.1.2020

"StorEdge is going down hill quickly thanks to STORABLE and [SENSITIVE CONTENT HIDDEN]"

Kommentare: StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past problems. Starting in 2018 their Help Desk began to decline and could only tell us "we are working to correct the problem" with no time table to fix issues. In 2019 the wheels fell off. Anything that was good about StorEdge is now gone. The company was purchased by is [SENSITIVE CONTENT HIDDEN] ([SENSITIVE CONTENT HIDDEN] of Sparefoot and Storable) and customer service is now 100% gone and useless. Now STORABLE owns 5 companies: SiteLink, StorEdge, Select Merchant Services, PAYA, and two other credit processing companies. They have a created a MONOPOLY that is causing harm and disfunction to all of these once great companies. It is a SAD day when capitalism and competition simply disappears because of one large company who's goal is only to make more money.

Vorteile: StorEdge is pretty easy to use and find your way around the software. When we were first started with the software 4 years ago it WAS speedy and their customer service WAS amazing. NOT ANY MORE!

Nachteile: 1. Since they have been bought out by [SENSITIVE CONTENT HIDDEN] at Sparefoot/STORABLE their customer service has been non-existent. Their HELP DESK is a joke. They have 7 employees to "Help" 4000+ storage locations.
2. I had double billing using autopay on two different months in 2019. I had to spend 9 hours voiding over 200 autopay transactions, and three days making phone calls apologizing to my tenants.
3. Their TASK bar is non-functional and useless.
4. They do not have a function for "prorated move-ins"
5. Storable Company now controls SiteLink, StorEdge, and all 4 credit card processing companies that they work with - Storable now sets the credit card processing rates! It is a total MONOPOLY!
6. Their automated emails/text messages will get stuck in "pending" and will not always go out to customers even though their software said it has. StorEdge will no longer work to fix problems because they no longer communicate with their customers and Storable raised our rates even though I'm doing more work now that the StorEdge software is failing in autopay, communication, and customer service.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 10.1.2020
Brad M.
Managing Director
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 16.11.2016

"StorEdge rocks!"

Kommentare: Working with the StorEdge team is an absolute pleasure... their platform is already running circles around the competition and the margin is only going to widen from what I have seen.
We use them to run a fully automated self storage platform that utilizes the Janus SecurGuard lock. They are the only ones that can make the whole system actually function correctly!! Beware of other groups claiming the same thing- there is a lot more that goes into it than meets the eye!
Another amazing thing is StorEdge listens to their customers... I feel guilty at times for the onslaught of ideas I throw their way, but to their tremendous credit that have invested in and delivered far more of these ideas than I surely deserve! Do yourself a favor, give them a try..... (And no, they are not paying me to say this stuff! They are one of the few groups I would actually happily write a testimonial for!)

Vorteile: It works well and is only getting better!

Nachteile: It can't babysit my five kids, but I guess I can't really blame them for that.

  • Quelle des Nutzers 
  • Bewertet am 16.11.2016