Was ist Carecenta?
Ein Online-System für die häusliche Pflege und Unternehmen für Tagespflege von Erwachsenen, das Terminplanung, Einladungsmanagement, Benachrichtigungen und E-Billing bietet. Elektronische Besuchsüberprüfung EVV über mehrsprachige # 800 Telefonie oder GPS; HIPPA-konformes Secure-Messaging
Wer verwendet Carecenta?
Fortschrittlichste Management-Software bei Capterra ist perfekt geeignet für eine häusliche Pflegeagentur, soziale Erwachsenen-Tagesstätten, Home-Infusion-Unternehmen, Hospize, betreutes Wohnen, Pflegeheime
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Bewertungen über Carecenta
Amazing how this brought us out of the stone age into the now age
Kommentare: HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.
With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.
It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.
Grow your business with Carecenta
Kommentare: I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency. Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective. It provides users with all the tools necessary to operate at high level according with all the rules and regulations of DOH. It helps us to stay in compliance and generate more business for the company. Carecenta allows users to focus on the important task of providing best care to our patients, schedule and cover cases with the help of reports and gps availability search. Coordinators that use Carecenta have the peace of mind knowing employees have the option of clocking in and out or use GPS tracking log in to verify visits in real time. I highly recommend Carecenta to every agency that is looking to make the switch to better, more sophisticated software that will help the company grow, increase profit and at the same time keeping every aspect of operation in compliance. Carecenta users will be pleased to finally use software that is easy to use via desktop, laptop, tablet or through your smart phone. With Carecenta possibilities are endless.
Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency.
Carecenta does not have any flaws. I have not run into any problems while using this software. It has met all my needs as a user and as supervisor of scheduling department.
Kommentare: It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own.
The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working.
Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item.
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Kommentare: Improved productivity overall in the office and in the field. Improvements in accuracy of schedules, utilization of employees, streamlined processing of billing and payroll, and ease of preparation for Accreditation.
Integration was difficult but overall, it has been very productive, and we are still learning some intricate advantages. The program meets our needs overall and I have referred 2 other agencies to CareCenta.
Lack of training and support at start up for office staff and RNs in the field. Guidance was minimal and relatability took a long time to figure out. Some glitches in the system could be improved and headers/ categories could be changed to specifically relate to the Home Infusion RN staffing business.
A decent solution for a small Healthcare business
Carecenta is reasonably priced if you are a small business that is filled to capacity. Customer service was always friendly, even if you didn't catch them at the time of your call, and they always call you back. The interface itself is user-friendly and easy to navigate for people who are not tech savvy.
The package we utilized at my previous job capped us at 100 patients total for Home Health Care and 50 patients total for Social Day Care. We had to renegotiate our entire contract in order to increase the maximum number of patients we were allowed to enter in the system. It was a hassle and they tried their best to make it painless for us. I always felt like they were pushing us to some kind of unlimited patient deal that would DEFINITELY reflect negatively in our monthly expenses.