Chronus

Chronus consistently exceeded our expectations. They are a valued partner to our mentoring program.

Kommentare: A major reason we chose Chronus over other software vendors is because the technology is nimble enough to grow with our program. Unlike other software vendors we considered, we felt like Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. The future growth of our program won't be impaired by the limits of our technology. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us.
Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm.
For a voluntary mentoring program like ours, it is imperative that the user experience be top notch. Our users love the interface because it is intuitive, completely mobile friendly, and actually beneficial to the mentoring relationships.
From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better.
While our users love the experience they receive through the platform, the administrator experience is also wonderful. Our program landing page is the first thing I open (after my e-mail) when I get to the office every day and it stays open all day. I love the ability to see what is happening in the program and in the mentoring connections in real time. I am able to respond quickly and easily to user questions and I am constantly improving our platform as we come up with new resources, mentoring plans, and matching criteria.

Vorteile:

1. Chronus is nimble enough to grow with our program. Unlike other software vendors we considered, Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us. 2. Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't 'fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm. 3. From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better.

Nachteile:

There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users. As it is now, when a user is removed from the system, the metrics collected on that user are removed as well.

This site is lit

Vorteile:

I like that it is very easy to use and the people on here are very friendly.

Nachteile:

There was nothing i did not really like, everything was almost exactly as you would expect.

Intuitive and easy

Vorteile:

It´s very intuitive, easy to understanding for us to use on a daily basis

Nachteile:

Whenever I accessed to read the details of a mentor, when I returned, I returned to the home page

Helpful Resource

Vorteile:

Matching tool worked great. Appreciated the reminders.

Nachteile:

Scheduling can be challenging within the platform.

Chronus Student User Review

Kommentare: My experience with Chronus has been positive overall, as it effectively supports mentoring relationships and fosters meaningful connections. The platform has a few areas for improvement, but it provides a solid foundation for structured mentorship programs.

Vorteile:

One of the best aspects of Chronus is its intuitive user interface, which makes it simple to navigate and manage mentoring programs. I also appreciate the matching algorithm that connects mentors and mentees effectively based on skills and interests, ensuring a productive mentoring experience. The platform's reporting tools offer useful insights for tracking progress, which is helpful for both participants and program managers.

Nachteile:

The platform could benefit from more customization options, as some features feel limited for unique program needs. Occasionally, the notifications are delayed, which may hinder timely communication between mentors and mentees. Additionally, initial setup and integration with other systems could be more seamless.

Mentoring and Learning

Kommentare: Easy to navigate and find information thru the site.

Vorteile:

Clarity & efficiency! Very efficient and easy to navigate. Kept me informed.

Nachteile:

N/A. Not applicable as I didn't encounter roadblocks

Intuitive to Use

Vorteile:

I have found Chronus to be intuitive and easy to use. It can be overwhelming to pursue a mentorship but the Chronus application has made the process seamless from beginning to end.

Nachteile:

I have not had any concerns or issues with using Chronus.

MgR Global Clinical Operation

Kommentare: Excellent level of information on each topic. It is very easy to search for and access additional information.

Vorteile:

the intuitive functionality of the platform

Nachteile:

A lot of information, but it is easy to access

Perfect tool!

Vorteile:

Simple to use it - easy to find info on the tool

Nachteile:

Nothing to complain about it. I really enjoyed it

Easy to use platform

Kommentare: It was easy to use. Provides me with all the information that I need in a logical manner and just enough - not overwhelming.

Vorteile:

Easy to use platform which presents information in a logical manner

Nachteile:

Nothing to complain about. It’s my first time using it.

Good, but necessary?

Vorteile:

Pretty user friendly, not hard to navigate or look at.

Nachteile:

More convenient to schedule and make meetings and communicate outside of Chronus.

Chronus Review

Vorteile:

I really like it from an administrative standpoint (matching and running reports). Very easy to manage and the system functions as expected.

Nachteile:

We struggle to get users to interact with the software on a regular basis. Many users choose to schedule meetings and communicate with their mentor/mentee outside of the system

All-Encompassing Mentoring Software

Kommentare: My overall experience has been awesome. The customer service is always very attentive. We can be a demanding group, and they always go above and beyond. They have been great partners in helping us get the most out of the system. We are only going to continue to get better at bringing mentoring to our community with the help of Chronus.

Vorteile:

We run several different mentoring programs at organization through Chronus and it offers the flexibility we need. We have different audiences, program cadences, and different ways of matching. Chronus gives us the flexibility to customize for our program needs, but also look at data consistently across all programs to measure collective impact on the organization. The matching capabilities have saved us hours of manual matching, which frees up the time of our staff who are already over committed.

Nachteile:

For the most part I think it's great, but there is a lot of information/features in a lot of different places on the administrator side, and not always intuitive on where to go for certain administrative functions.

Scale Your Mentoring Initiatives

Kommentare: excellent!

Vorteile:

Intelligent matching, connection plan, admin tracking, admin reporting, and ease to "invite" new members

Nachteile:

Would like to see aggregate satisfaction scores on the admin dashboard

I have used Chronus to set up and manage several career mentoring programs for university students.

Kommentare: We were able to pilot and then deploy several customised mentoring programs, all in the same platform. Chronus makes it easy to get participants onto the platform and connected with each other. The rich data reporting allowed us to gain a lot of insight into participant needs and behaviour and send quality reporting to our key stakeholders.

Vorteile:

Chronus is highly customisable, from the fields you want to appear in participants' profiles, to the connection plans that support participants through their mentoring relationship. This means you can easily develop a program that is totally bespoke to your clients.

Nachteile:

There is quite a learning curve, with a lot of settings and form fields to take into consideration. Some of them have a major impact on the operation of a program, which you may not realise until you experience it. However, the support and advice is excellent and very effectively accelerates this learning curve.

University Mentoring Program

Kommentare: The customer service has been fantastic. They understand the needs of my program very well, and have always been able to come up with solutions to assist me in managing the program.

Vorteile:

The system is intuitive, which is helpful when working with individuals with varying levels of technical experience.

Nachteile:

Everything that I have thought of or suggested for improvements, they have either developed or are in the process of developing.

We are extremely pleased with the quality of the Chronus product and their level of professionalism.

Kommentare: We were able to launch a Global Mentorship Program across 8 locations simultaneously. There was consistency and it was a smooth process for all participants.

Vorteile:

The software is very easy to use and provides a lot of structure for your programs. There are a lot of mechanisms built in to take the day to day administrative duties out of program management. There are great features that allow for you to measure the program's engagement levels across participants. The system has a great streamlined design that is very intuitive, yet complex enough to make mentoring connection matching sophisticated and smart.

Nachteile:

There are some great reports built into the system that allow users to gauge the overall health of the program. I would love it if there could be a bit more flexibility with the design.

Exceed Expectations

Vorteile:

Chronus is an easy-to-use, cloud-based mentoring solution, used to increase employee engagement. The system will match mentors with mentees, then has a pre-loaded communication and report system that enables the admin to view progress. The pre-loaded communications can be totally customizable. As a marketing tech executive, and not in HR, this mentoring UX is extremely intuitive from both an end-user perspective and an admin perspective. We launched 01/2018, and the first mentoring class has provided positive feedback regarding this program. The launch team support completely exceeded expectations from a customer service perspective. The team was engaging, supportive, and provided great use cases during the initial discussions.

Nachteile:

I have not had any cons to the software throughout the entire process. From demo, to the contract process, then to set-up and launch, everything has been stellar.

Chronus helped us scale our mentoring program & connect more students to professional mentors

Kommentare: We have been able to scale using Chronus and match thousands of students to mentors each academic year. The system makes it easy to set-up the mentoring connection plan ahead of time, communicate with participants regularly, survey participants and collect event rsvps. Chronus has been an exceptional partner and we would not have been able to grow our program without them.

Vorteile:

-Ease of use, templates, mentoring connection plan and emails available to use to guide mentoring for participants -Easy to communicate with participants -Has multiple ways for students to request a mentor, admin match and recommend mentors to students -Open to feedback and updating product in timely manner -Customer support is a great resources to offer best practices and keep up on mentoring trends

Nachteile:

Need better admin permission levels Search features could be improved Email system could be improved to more easily track emails/messaging to determine effectiveness

Best Mentoring Software on the Market

Kommentare: The global impact we've had while using the Chronus software is one of the most remarkable factors in what keeps our program running so effectively. Our customer base is truly located around the globe, and thanks to Chronus's smart software and technology we have been able to effectively connect more than 12,500 individuals for powerful mentoring experiences.

Vorteile:

The flexibility, customer service and customization of this software is what makes it unique to any other mentoring software on the market.

Nachteile:

I would like to see phone/text integration with the platform so notifications can me sent to mobile devices outside of the app.

Chronus review

Kommentare: Great service overall. The support team really makes the product excel

Vorteile:

The total package of the mentorship software and the great customer support from Chronus.

Nachteile:

As a global administrator, I often feel as if I have to run everything past Chronus to implement even minor changes. I understand this has a lot to do with making sure that the service functions properly across all programs, but being a middleman between local admins can feel frustrating for seemingly quick changes.

Love the Chronus Team!

Vorteile:

Chronus is easy to use and has the best support team! If I ever have an issue (even if that is issue is my own user-error), the Chronus team is always friendly and quick to help. And even better, they actually LISTEN to user feedback and work with you to make each Chronus platform specific for the needs of your group. I truly love working with the Chronus team!

Nachteile:

I truly had to sit for a few minutes to think about this because I really don't have anything negative to say about Chronus. Thus, I'm instead going to include a wishlist item (that I just thought about). I wish the Chronus software had a video/audio chat component (like Skype or Facetime). Many of our users prefer to communicate in person, but they have to take this style of communication out of the Chronus platform. If Chronus had an audio/visual communication component, they could maintain (and track) more communication from within the platform.

Chronus use for sponsors (instead of mentors)

Kommentare: My experience with the software is excellent, and we have renewed for the second year of use. Of utmost importance is the service after the sale. [SENSITIVE CONTENT HIDDEN] from the Chronus team has gone above and beyond to exceed my expectations and her response time is immediate.

Vorteile:

What was most helpful was the unbiased "matching" of sponsors with their protégés. Also, it is very helpful to utilize the tracking of the "matches," their goals and the automated surveys.

Nachteile:

As I am not an IT guru, there is a heavy lift on getting the software up and running, but the team at Chronus was always ready to assist our IT team to ensure a successful global roll out.

Win Win

Kommentare: Exceptional

Vorteile:

The Chronus team has gone way beyond expectations with their assistance in making this program work for our membership. We've got the unusual issue of many more mentors than mentees and they've given their time and offered creative ideas to help marketing and boost numbers.

Nachteile:

They don't offer a custom mobile application for our users.

Game Changer! Helpful Resource

Kommentare: We have partnered with eMentorConnect for many years to provide mentoring programs across our leadership development programs, from individual contributors through Director and, to include Field Sales Training and New product launches. The platform has an excellent Client Success Team that leads implementation and ensures successful programs. They provide resources and quickly address our questions. The platform is very user friendly, provides data analytics that are impactful and useful and makes it easy to upload information and to share information. The features they add and update keep the platform engaging and drive high utilization metrics.

Vorteile:

Pros: Client Success Partners, Intuitive Software, High engagement, Metrics and Reporting Features, Plug and Play or customization options, matching flexibility, Multiple Program design options, Data Analystics

Nachteile:

At launch, we did have to spend time training users. Some people adapted quicker than others. eMentor was very helpful in ensuring access to training support and materials.