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PracticePanther Legal Software
Was ist PracticePanther Legal Software?
Verwende diese auf Capterra als herausragend bewertete juristische Software. Erfahre, warum Zehntausende von Anwaltskanzleien in über 170 Ländern PracticePanther nutzen, um ihre Kanzleien zu automatisieren und ihre Arbeitsabläufe zu rationalisieren. Verpasse niemals Fristen, werde schneller bezahlt und verfolge nahtlos abrechenbare Zeit und Ausgaben. Arbeite mit der mobilen App von überall und von jedem Gerät aus. Die Lösung ist unkompliziert, nutzerfreundlich und intuitiv. Jetzt kannst du weniger Zeit mit der Verwaltung deiner Kanzlei und dafür mehr Zeit mit dem Geldverdienen verbringen. Probiere es kostenlos aus – keine Kreditkarte erforderlich.
Wer verwendet PracticePanther Legal Software?
Zehntausende selbstständige juristische Fachkräfte sowie kleine, mittlere und große Kanzleien, die nicht stundenlang in Schulungen und Webinaren sitzen möchten. Einfache Software für die Anwält*innen von heute.
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PracticePanther Legal Software
Bewertungen über PracticePanther Legal Software
fun and easy - lacking accounting and trust capabilities

Wonderful PracticePanther Legal Software
Kommentare: Efficient management of legal affairs with simplicity and facilitation of tasks for clients, as well as transparency in operation and extension multiple platforms make this software perfect.
Vorteile:
Easier to use, this software is the guarantee of efficient management of legal affairs and perfect organization of client tasks. It works seamlessly across all platforms, laptop, iphone, deskto, iPad...
Nachteile:
Although requiring a good connection, the functionalities offered by this software are well above. Nothing to complain about!
In Betracht gezogene Alternativen:
Worth the Investment
Kommentare: Other than some dissatisfaction with the billing and the email integration, I am very happy with the software. My clients love the text reminders for court dates and the ability to text a question to the office. The program provides many useful features for a reasonable rate.
Vorteile:
I like that all of our information for our cases is in one place which can be accessed at any time, anywhere, by all of our staff.
Nachteile:
The billing. The bills are confusing especially if a client has an outstanding balance, but no billable time for the month. The client's end up having multiple invoices to look to in order to see their charges and outstanding balance. When you prepare a bill for a month with no work completed that month the email they get says that nothing is owed. They have to open the past invoices to pay their bill. It would be nice if the client received one invoice each month which showed the total outstanding balance rather than the system sending them multiple invoices with different outstanding balances.
Not Impressed
Kommentare: PP is my worst experience with a file management program. I have nothing positive to say other than the billing system isn't the worst I have used.
Vorteile:
Nothing and I would never opt for this file management system.
Nachteile:
Customer service is terrible. It takes forever to get a response and PP doesn't really want to have phone call to discuss a PP issue. Instead, PP prefers to engage in time consuming and unhelpful texting through its platform. This is a file management program for a tiny law office that doesn't really need to keep good records or track of dates.
Antwort von Paradigm
vor 2 Jahren
Hi Aryn - thank you for sharing your experience. We've had a manager on the team review your case and they're reaching out to you to schedule a follow-up. I know a representative previously reached out to troubleshoot your issue live, so we're hoping we can circle back on this to provide a timely resolution.
PP review for our firm
Kommentare: it is a good program to use for CRM and clients like it.
Vorteile:
The online ease of use and its ability to have clients send messages.
Nachteile:
the loading and the integration of outlook calendar with it.
In Betracht gezogene Alternativen:
PracticePanther is so easy, it feels like you're cheating!
Vorteile:
Everything. From the calendar to contacts, to matters to invoicing, this program has it all. The interface is easy and intuitive. I can usually accomplish whatever I want without trouble. When I have questions or don't understand how something works, PP has lots of online tutorials that include both video and text / image guidance. Very useful.
Nachteile:
When saving emails, there is a max file size when uploading attachments. Most of the time my attachments are too large to upload to PP.
In Betracht gezogene Alternativen:
Panther Experience
Kommentare: Easy to use and well priced compared to competitors. Able to tailor to what we need.
Vorteile:
Easy to use - like the billing mass number option in lieu of on entry at a time. Big time saver to do 10 and a time.
Nachteile:
Limited reports on payments - hard to see payment dates and run reports on money that came in one year for prior years time.
Happy with Practice Panther
Kommentare: Overall I am happy with Practice Panther.
Vorteile:
Automation. I like that my client can sign up for intakes from my website, log into the client portal for updates, and create documents with a mouse click.
Nachteile:
Slow post of collected payments. I have to wait almost a week to get paid.
In Betracht gezogene Alternativen:
Practice Panther is Perfect for Small/Medium Law Firms
Vorteile:
Ease of use. The platform is user friendly and we love that it is integrated with LeadDocket.
Nachteile:
There isn't anything that I really dislike.
PracticePanther is great for Law Firms!
Kommentare: We have been using it for a few years now and it has really streamlined a lot of our client management and billing and made it easy to function day to day.
Vorteile:
It is an easy to use software that makes client management and billing easier. I like the simplistic design/look of it and ease of use. It is very intuitive and there are multiple ways to go about accomplishing any task.
Nachteile:
I don't really have any "cons" to list. I really can't think of any.
Practice Phanter Review
Kommentare: Excellent software. Upload and download is fast.
Vorteile:
User Friendly and simple interface. Easy to use.
Nachteile:
Expiring login. Needs to log in every few minutes.
PracticePanther Integrations with Key software is a great advantage
Kommentare: I am very pleased with PracticePanther. Very easy to use. Does what we need.
Vorteile:
Integration with quickbooks and the ability to take credit card payments through PP helps make collections and billing work well with all team members being able to take payments without needing all of them to be able to get into quickbooks.
Nachteile:
Having restart searches for contacts or matters when we did not find the one we were looking for i.e. multiple persons with same name. and having to search again. Would like to be able to have reporting using matter type. Being able to customize reports would be great. Some reports show graphs but are hard to get the information ranked like the graph
In Betracht gezogene Alternativen:
Changed my business
Kommentare: Generally has been a good experience.
Vorteile:
Calendar and billing features are most helpful
Nachteile:
Would like a better accounting plaform that makes it easier to reconcile and track transactions, as well as better integration with quickbooks.
It has been a year of disappointment
Kommentare: I am opening a new nation wide firm with a law school classmate and we are using another plat form because of the terrible experience we have had. The only reason we are still currently with PP is because of the expense and work involved in switching to a different platform. I have been completely unhappy with PP since we made the transition and I remain so.
Vorteile:
We like the client portal where we can send clients messages and documents. The software is not easy to use. The reports are not user friendly, they do not meet our needs. It is difficult to maneuver.
Nachteile:
I have to keep a separate data base for my clients because there is no way to print an envelope from PP. Our software automatically renewed annually and we had a staff member who left our company shortly thereafter. We decided not to replace the position. I contacted PP almost immediately thereafter and have been trying to get a refund of that user's account fees and after a month, they finally got back to me and they will not refund the annual subscription fee. So, if you are on an annual plan, you cannot reduce the number of user accounts you have. The three way trust account reconciliation is not a true reconciliation that complies with the Rules of Professional Responsibility, so we have to still reconcile using other software. The email sync only works with limited versions of Outlook. When we signed up, we were assured their customer service was top notch and the longer I am with them, the longer it takes to get answers. Many times, they will close my help tickets without answering the questions. If you leave a bad review for their company they will call and address the review immediately, but they will not address the underlying issue that resulted in the bad review. Despite me raising my concerns over the software, no changes have been made.
In Betracht gezogene Alternativen:
Loved it at first, disappointed after 6 months
Kommentare: I purchased PracticePanther about 6 months ago, and I was initially very happy with it. I hadn't used a practice management software before, so it felt pretty life-changing. The platform felt intuitive and user-friendly, and it simplified everything from time tracking to billing. However, after 6 months of use (and data loss), I have become increasingly frustrated with PP and have finally made the (costly and inconvenient) decision to switch to Clio. There have been a lot of glitches with the platform and things that don't work intuitively. But the most frustrating and costly glitch occurred when I downgraded my plan to the "middle" plan, and it somehow deleted all the custom rates I had set for each matter. No one at PP could figure out why this happened or how to undo it, so I spent half a day re-reviewing engagement agreements, and re-creating new matter rates -- in addition to spending an hour or so on the phone with PP customer service and sending emails explaining the issue (and didn't even get a response). The "solution" PP offered was to upgrade me back to the higher level for one month (about a $30 value)! That provided absolutely zero benefit to me (I downgraded because I didn't need the features from the highest plan). The amount of money I've lost using PP has been in the thousands! I've switched to Clio now, which seems better so far.
Vorteile:
That it made time tracking and billing easy
Nachteile:
Too many glitches in the software that caused serious issues with my pricing and billing
Antwort von Paradigm
vor 5 Jahren
Hi Danielle. We appreciate your honest feedback on PracticePanther and are using it to better support our customers going forward. We apologize for the inconvenience you experienced with our plan downgrade experience. Our engineering and support teams are working hard to address this issue so this doesn't happen again. If you need any help exporting your data, please feel free to reach out to us. We want to make what is left of your experience with us as easy and smooth as possible. I wish you the best of luck and want you to know that should you ever be willing to try us again, we'll do our best to make it a world-class experience.
In Betracht gezogene Alternativen:
Love PracticePanther
Kommentare: This software has saved us time on the tasks that would take a long time like creating letters or pleadings as they are automated now. Since the information pulls from the fields there is also a very low risk for typing errors.
Vorteile:
Super easy to use! We love that we can create custom fields for a contact or matter and have really enjoyed the automation portion of the software. The templates are easy to create and automatically pull the information from the contact and matter sections that we need.
Nachteile:
Under Matter, instead of editing the whole section, it would be nice if I could hoover over the field I only need to update. I also wish I could highlight text in the matter or notes section. I create multiple matters under one client and some of the information in the fields is always the same. It would be nice if I could select an option so any time I create a new matter for that client, the information in the matter auto fills for any new case going forward.
Use in "of counsel" role to a small/medium size offer
Kommentare: Extremely easy to use – intuitive. The mobile app allows you to quickly capture your activity while fresh and to enter time, expenses, etc., on the go, during travel or momentary downtime, or in other instances where use of a laptop may not be practical or convenient.
Vorteile:
The product has great functionality in tracking time, ease of performing and switching functions with multiple access points to product features (such as editing time entries and invoices), and creating professional looking invoices.
Nachteile:
That certain convenient features are only included in the more expensive version, although all of the functionality is still present in the base version
Practice Panther is the way to go!
Kommentare: Very easy to use. Had my practice up and running efficiently with this software.
Vorteile:
The invoicing and time tracking features on this software are my favorite. Very easy to keep track of my time using the online and mobile timer. Easy to edit, generate and track invoices and amounts due.
Nachteile:
I wish it had a built in calendaring/docketing feature.
Easy Peasey
Vorteile:
I love integration from other applications
Nachteile:
The difficult nature of adding multiple clients to the same case.
Some good functions, some less good and some missing.
Vorteile:
1) Multi currency. 2) Generate case numbers automatically. 3) Rather good case handling. 4) Ability to add cusom fields. 5) Integration with Chrometa (but it is not that good)
Nachteile:
A) Doument generation from templates. Why not use the Word merge fields? If so, you can remove empty lines, use if ... then ... else clauses and a lot more. B) No real good way to generate my own code to be called. C) Does not prevent double import of time records from Chrometa (huge draw back).
In Betracht gezogene Alternativen:
Good software, inadequate customer support
Vorteile:
I like using it - it's easy to use and people on my team enjoy it too. Easy for billing and time managements, which is primarily what my law firm uses it for. We have had it since about 2018, and overall, I'm satisfied with the functionality. I haven't tried any of the competitors so I don't know how it compares.
Nachteile:
Customer support is highly inadequate. I've had an issue with uploading billing entries and costs onto invoices on my iPad. It can only be done on a computer or laptop, but it doesn't work on iPad. When I open an invoice to edit it, and click on the link that states "add unbilled time, expenses and flat fees" to upload the billing entries and costs, nothing happens and therefore they can't be added to the invoices. It's frustrating that this feature doesn't work on iPad as I can do everything else on my iPad. I informed Practice Panther of the issue over a year ago, gave them technician access probably over ten times, talked to customer support on the phone repeatedly in the course of months as well as exchanged dozens of emails with multiple customer support reps - and nothing. Eventually, they failed to resolve the problem and stopped getting back to me. Notably, over a year later, the issue is still UNRESOLVED. So although I enjoy the software overall, I find their customer support inadequate and it hinders my business that I still can't add the billing entries to my invoices whenever using the software on my iPad.
Antwort von Paradigm
vor 3 Jahren
Hi there - Thank you for your feedback and we appreciate your dedication to using our software for so many years. It's customers like yourself who help us make our product even better by raising these issues to our team. We apologize for the experience you had with receiving support. I assure you that these requests continue to be monitored and are added to our development list. Please feel free to reach out to us at 1 (800) 856-8729 Ext. 2 or help@practicepanther.com so we can follow up with any remaining issues.
Easy to use practice management software with top-end functionality at low price
Kommentare: Easy of keeping track of deadlines and client contacts. Overall, the best practice management software I have seen for the price. I would say this performs better than CLIO (I've used it with ALL of the add-ons), way better than AMICUS and MyCase and similar to ABACUS. They need to add a matter pre-billing function to run attorney's fees reports and allow you to copy/paste e-mails into the matter, but otherwise this is a perfect solution for most practitioners. Unless you are using the rules-based calendaring in ABACUS or Westlaw's Firm Central, I have not seen a product that is nearly as useful on the market.
Vorteile:
Unlike a number of the cheaper practice management software programs on the market today, Practice Panther has a wide range of functions within the software which are easy to use. Instead of just having "Tasks" or "to-dos", PP allows you to create Activities which can be "Events" "E-mails" "Phone calls" or "Tasks". On the Task front, PP allows you to set sub-reminders that can send you e-mails or text messages in advance, like say "7 days before," and "3 days before," for a filing deadline. I also think it is pretty fantastic that PP shows whether a time entry has been completed for EVERY SINGLE ACTIVITY marked "completed" or "in progress". This would be incredibly useful for practitioners (mostly civil) managing staff and trying to deal with staff not accounting for all of their time in billing. The "mail sync" function is also easy to use, and allows you to e-mail out of your native software (MS Outlook, GMAIL, etc) and simply "bcc" the client matter itself. When you do this, the e-mail is automatically saved into the matter. Almost every other program out there that I have used requires you to use their client messaging portal to get the same functionality. The templates are easy to use for creating documents to merge out of PP also. Think client engagement letters, releases, and basic letterheads that you use in every file. We don't use PP for accepting payments so I cannot comment on that portion.
Nachteile:
1. Matter pre-bills or invoicing. In many civil cases there will be a time when you need to prepare a billing report to present to the court solely for a claim of attorney's fees. In other software that I have used, you can run a report for a set period of time or type of billing entries which will then create a printable draft invoice-looking document. You would then be able to slap an exhibit sticker on that document and use it for your attorney's fee request. I haven't found a way to easily do this in PP yet, and it seems like you would have to utilize a draft invoice which captures all time billed in the matter. I could be wrong. 2. No Batch Entry System for E-mails. PP has a GREAT syncing system that works with your native e-mail so you can BCC messages into the matter when you send or receive them. However, if you forget to include the mail-sync in your BCC line, or don't forward a message to the mail-sync, there is no easy way to subsequently get the e-mails into the matter in PP. What I mean is this: say you have a number of e-mails from someone that weren't saved into a client PP matter and instead lived in your Outlook before the client actually hired. You would have to manually forward each one of your emails to the mail-sync to get them into PP. Additionally, if you are a federal criminal lawyer and use CORRLINKS to communicate with your clients you will know that you can't forward out of that system. PP doesn't let you copy/paste emails so your stuck.
A Comprehensive, Intuitive and Efficient Law Practice Management Project
Kommentare: It has been a great addition to our practice, has transitioned us from a primarily "paper" practice seamlessly, and, even after 18 months, I would recommend it.
Vorteile:
The product is very intuitive -- making it easy to use from the start. We had no problem transitioning our staff from the old system. We did not import our old data, so I cannot speak to that process. The other thing that I like about Practice Panther is the responsiveness of the customer service team, the availability of tutorials and other resources, and the willingness of Practice Panther to take suggestions for improvement and actually implement them.
Nachteile:
Conflicts checks are a little clunky, but they do run names through the entire system. Reports were difficult to navigate for me, but I'm sure there are tutorials for that. I was impressed by the fact that the company offered to prepare report forms for whatever we need that isn't already included.
PracticePanther
Kommentare: PracticePanther is like having a full time employee at a fraction of the cost without any employment law issues. I couldn't run my law firm without PracticePanther. The software is easy to use, the PP support is excellent, and the company is always rolling out new features to make running my law office easier and more efficiently!
Vorteile:
It's very hard to pinpoint what I like the most about PracticePanther since there are so many features I rely on for my law practice. I very much like that I can find everything related to a contact or matter in one place. All emails and their attachments, notes, documents, billing, payments, calendar, "to do" list (Tasks), time entries, and communications for a contact and matter can be found in PracticePanther. I use the templates and workflows on a daily basis, which save me time and keep me on track. With a simple click I can send an online questionnaire to a client that, once completed, is kept in the client account. The tags allow me to filter and label my contacts and matters any way I want. I use PantherPay for online payments which is very easy and shows all payments in the billing account immediately. I also like that new features are made available regularly - the software is always improving!
Nachteile:
1) Would like for clients to start, save, and continue an intake form at a later time and have them receive a copy of their answers after being submitted. 2) The timer buffers endlessly if the page has not been refreshed. I realize you are working on this. :-/ 3) If a client has a PP account with another law firm, that client cannot open a new account with my firm using that same email address. Is there a way to fix this? 4) Would love to have conditional/dynamic fields in the intake forms.
PracticePanther helps me complete tasks 5 times faster than before
Kommentare: We chose PracticePanther to modernize our paper-based and labor-intensive data reporting system that was 10 or 15 years old. It was very important for us to choose a product that was intuitive so that our employees could adopt it easily, PracticePanther is so simple that anyone can pick it up quickly. PracticePanther was also willing to help us customize our setup when onboarding, if we needed a change in the software to adapt to the way we do business, the answer was always yes. Since implementation, I am able to complete tasks using workflows and automations that would normally take a lot of phone or face-to-face time to work out, which means I save time and made my job so much easier.
Vorteile:
Before PracticePanther, there was no aggregation of data that would allow me to analyze in real-time how we were performing, and we were leaving a lot of pennies on the table because of it. We were able to take an outdated, paper-based reporting system and modernize it. This allowed us to get a clear picture and make adjustments as needed. In a world where there is more remote work, it becomes more important than ever to be able to track those things so that your business is maximizing its profitability and efficiency with its employees.
Nachteile:
The most stressful part for us was getting all the data into the system in a format that would work. Once it’s in there and rolling, it cuts down on so much work. There’s a little pain upfront, but you’ll find that with any software like this, that it takes a bit of time to get it right, once it’s in there you really do wonder how you lived without it.
Customized client intake, easy reporting, and simple invoice tracking!
Kommentare: It really has changed how we interact with our clients. The ease of sending new client intake forms, which can be filled out on any device regardless of having a PracticePanther account, has really streamlined our intake process. Being able to track invoices right within the tool, and being able to generate reports easily - it really has streamlined how we operate.
Vorteile:
The look and feel was one of our deciding factors to go with PracticePanther. It’s incredibly intuitive, and most of your data is available whenever you need it. In immigration law, there’s a lot of very important dates and information that need to be tracked, so being able to create all the custom fields we needed was a big win. I also love how easy it is to track our billing. We can automatically track who has paid, and then follow-up with anyone we still need to collect from. Giving extra transparency to our clients really showcases our ability to use technology to enhance our services.
Nachteile:
When starting with any new software you need to approach it with some patience. There’s a lot of training available, both videos and text-based. So getting ramped-up and knowing that we needed to experiment with customization and intake forms, and get the team to support using it was going to take some time.