HubSpot Sales Hub

The go-to-CRM for startups growing from small to medium fast

Kommentare: Hubspot is a robust CRM that can take SMB sales operations a long way.
Keeps things simple and easy to use. For advance sales analytics and marketing automation you may have to look for additional tools.

Vorteile:

Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly. It integrates smoothly with Gmail suite products, and mainstream business tools.

Nachteile:

It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

In Betracht gezogene Alternativen: Zoho CRM und Salesforce Sales Cloud

Warum HubSpot Sales Hub gewählt wurde: Nimble was not easy to use and suffer from limited functionalities. Hubspot was a mainstream, well-known reliable and proven CRM.

Zuvor genutzte Software: Nimble

Gründe für den Wechsel zu HubSpot Sales Hub: Hubspot was well known and cheaper

HubSpot

Kommentare: I use this daily with two of my clients for Account-Based Marketing Campaigns.
Great for Lead-to-Account tracking as well as ongoing account management.
Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle. Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.

Vorteile:

HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes. One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.

Nachteile:

I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.

In Betracht gezogene Alternativen: Salesforce Service Cloud, Zoho CRM, Pipedrive und Nutshell

Gründe für den Wechsel zu HubSpot Sales Hub: I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)

Solid platform, but not the best for integrations

Kommentare: Overall I like using Hubspot to manage our deals, however, we can't continue using it because it doesn't integrate with Outreach. Hubspot's own sales outreach system doesn't work as well as something like Outreach and Salesloft. But the CRM works just fine.

Vorteile:

I like how easy it is to use. The UI is fairly easy to understand and keeping things organized isn't a big challenge.

Nachteile:

I don't like that Hubspot doesn't have a great integration with Outreach. I'd like to be able to use Outreach for sales outreach, and then have that data sync directly into Hubspot where I create the deals. The limitations on this integration is a big reason why we plan to move to Salesforce in the near future.

Sales Hub helped us grow our sales team while keeping track of details

Kommentare: We needed to onboard a large amount of salespeople and integrate it with Linkedin Sales Pro. It works well with our marketing hub as well as our CRM (Which are all HubSpot.) There is a rich amount of integration that makes it easy to use across multiple platforms.

Vorteile:

Easy to use and set up. Easy for new salespeople to use and learn how to use it. It has the ability to customize by adding specific attributes. It also allows you to create custom stages and workflows on each stage.

Nachteile:

It is a little expensive and not good for a small sales team.

In Betracht gezogene Alternativen: ActiveCampaign

Warum HubSpot Sales Hub gewählt wurde: Salesforce was REALLY complicated and really expensive. They sub-par support.

Zuvor genutzte Software: Salesforce Sales Cloud

Gründe für den Wechsel zu HubSpot Sales Hub: Price, features and scalablility

Quickly Scale Up Your Sales Team

Kommentare: We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand
We are able to track goals, hit rate, forecast, and more

Vorteile:

HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.

Nachteile:

It does require a dedicated person to implement but their support team is incredible

In Betracht gezogene Alternativen: Salesforce Sales Cloud und SugarCRM

Warum HubSpot Sales Hub gewählt wurde: Act was not able to handle our business needs and is not user-friendly or geared towards modern operations

Zuvor genutzte Software: Act!

Gründe für den Wechsel zu HubSpot Sales Hub: Price and overall offering. Best capabilities for our neds.