Wer nutzt diese Software?

Sowohl nationale als auch internationale Unternehmen aller Größen in allen Branchen. Yext arbeitet mit kleinen und mittleren Unternehmen, großen Unternehmen und Partner-Wiederverkäufern.

Durchschnittliche Bewertung

92 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.2/5
  • Funktionen 4.3/5
  • Preis-Leistungs-Verhältnis 4/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Yext
  • https://www.yext.de/
  • Gegründet 2006

Über Yext

Egal, ob sie deine Leute, Standorte oder Produkte suchen: Konsumenten und Suchmaschinen sehen deine Website als maßgebliche Quelle für Fakten über deine Marke an. Yext Pages macht es einfach, diese Fakten auf deiner Website hinzuzufügen und zu aktualisieren. Yext Pages hat eine Store-Locator-Fähigkeit, um den Verbraucher direkt vor die Tür deines Geschäfts zu verweisen.

Yext Funktionen

  • Distribution von Vollziehungen
  • Kampagnenmanagement
  • Kunstwerk-Management
  • Projektmanagement
  • Veränderungsmanagement
  • Workflow-Management
  • Abbildung und Zuordnung
  • Analytik
  • Automatische Standorterkennung
  • Entfernungsberechnung
  • Eventpromotionen
  • Produktsuche filtern
  • Promotionen/ Gutscheine
  • Richtungen
  • Suche
  • White-Label
  • Datenvisualisierung
  • Demografische Daten
  • Geocoding
  • Geofencing
  • Handelsraumanalyse
  • Prädiktive Analytik
  • Standortverfolgung
  • Verhaltensbezogene Analysen
  • A/B-Tests
  • Customer Journey Mapping
  • Dashboard
  • Kampagnen-Tracking
  • Kanalzuordnung
  • Leistungskennzahlen
  • Prädiktive Analytik
  • ROI-Tracking
  • Social Media-Kennzahlen
  • Website-Analytik
  • Empfindungsanalyse
  • Gamification
  • Kampagnenmanagement
  • Reaktions-Management
  • Review-Generierung
  • Social Media-Kennzahlen
  • Social Media-Überwachung
  • Überprüfung bewerten
  • Dashboard
  • Empfindungsanalyse
  • Kampagnenmanagement
  • Negatives Feedback Management
  • Nutzerbewertungs-Anfrage
  • Nutzerbewertungs-Notifikation
  • Reaktions-Management
  • Teilen in sozialen Medien
  • Überprüfung bewerten
  • A/B-Tests
  • Benutzer-Management
  • Content-Management
  • Dashboard
  • Ertragsmanagement
  • Google Analytics Integration
  • Keyword-Recherche Tools
  • Link-Management
  • Lokalisierung
  • Nachverfolgung mobiler Suche
  • Ranglisten-Nachverfolgung
  • Stichwort-Nachverfolgung
  • Wettbewerbsanalyse
  • Wirtschaftsprüfung
  • Benutzerinteraktion-Nachverfolgung
  • Empfehlungsquelle nachverfolgen
  • Kampagnenmanagement
  • Konversion-Tracking
  • Seitensuche-Nachverfolgung
  • Seitenzugriff-Tracking
  • Stichwort-Nachverfolgung
  • Verwaltung mehrerer Websites
  • Zeit auf der Website nachverfolgen
  • Ziel-Nachverfolgung
  • Content-Management
  • Diskussionsforum
  • Entscheidungsbaum
  • Katalogisierung / Kategorisierung
  • Kollaboration
  • Self-Service Portal
  • Volltextsuche
  • Wissensbasis-Management

Die hilfreichsten Reviews für Yext

My Go-To Local Business Listing Software

Bewertet am 18.7.2019
Giovanni J.
SEO Specialist
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Yext has made it easy for us to generate income from a very necessary action that small businesses and big businesses alike absolutely need done. We get results in just hours where some other listing software can take days to update listings.

Vorteile: We've seen the best results for our clients when using Yext to update/correct their business listing across the web. It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches.

Nachteile: The cost makes it a bit difficult to sign up some clients that do not have a big budget.

Antwort des Softwareanbieters

von Yext an 24.7.2019

Thank you for leaving your review, Giovanni. We appreciate the kind words and are glad to hear that your clients are finding success with our services.

Great for Agencies who Create and Manage Citations

Bewertet am 8.5.2019
Madeleine G.
Owner
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall my experience with Yext has been excellent. It does everything it claims to do and customer service is always quick and helpful.

Vorteile: What I like most about this software is that it makes updating client information across listings fast and easy. Before Yext, our agency used to spend a lot of time updating hours, uploading photos, etc..now it can be done in a fraction of the time. I also love that Yext allows us to quickly add schema to a website that auto-updates when business information changes.

Nachteile: I least like that the integrations with Google My Business and Facebook must be set up separately. This sometimes gets overlooked by my staff or if we have trouble gaining access from a client, it will never get done. It would also be nice if social posting could be pushed to more than just Google My Business..for example Facebook, Instagram, Twitter. That could allow us to replace other software with Yext. One thing that would be nice is if Yext salespeople were able to help us better monitize the software as an agency. I've done a few meetings and phonecalls to try to come up with better ways to use and sell the software to clients, but they always turn into the Yext sales person trying to get us to commit more money to Yext. I'd love to get some ideas on how other agency partners are using Yext for their clients and selling the software/service with their service packages.

Antwort des Softwareanbieters

von Yext an 13.5.2019

Thank you for leaving your review, Madeleine. We appreciate the feedback and will share it with our team.

A Powerful (Albeit Expensive) Option for Listings Management

Bewertet am 5.12.2019
Verifizierter Rezensent
Digital Strategy Manager
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Unified listings and review management has helped improve efficiency and ensure that all of our client data is correct, up-to-date and on the most important sites.

Vorteile: Customer service/support is best-in-class for this type of platform. The platform links up with some relatively important sites and services, and I really like how well the knowledge graph works to unify data across all of them. Duplicate suppression is top-notch, and everything is explained clearly for novices to power users.

Nachteile: Like any platform of this type, Yext's portfolio of linked sites does include some relatively low-quality options (i.e., some listing sites that aren't applicable to most industries).

Antwort des Softwareanbieters

von Yext an 13.12.2019

Thank you for your feedback! We're glad to hear you found our Listings and Reviews products helpful for your business.

Great software to use

Bewertet am 10.11.2019
Verifizierter Rezensent
Client Onboarding Coordinator
Marketing & Werbung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been nothing but positive working with yext for me

Vorteile: This software is wonderful we use this daily at my job and yext is a service that will direct your business to 80 plus directories. We are able to go right into yext and update a address phone number website and it will automatically update it on the listings.

Nachteile: I do not feel like there are any cons this software actually helps me do my job better and it is a efficient way

Antwort des Softwareanbieters

von Yext an 12.11.2019

Thanks for your review, we appreciate the feedback! Glad to hear about your company's positive experience with our products.

Super Simple to use but you can find better options out there

Bewertet am 24.11.2018
Kevin M.
Agency Owner | Digital Marketing Specialist | Copywriter & Content Creator
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
2/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I was disappointed to say the least. They did NOT deliver what they promised. In fact, there were things the sales rep flat out lied about.

Vorteile: For someone brand new to citations & business listings, this is a great program...As long as you keep paying for it.

Nachteile: They claim to keep all of your information current and up to date across your website, social media channels, & 100's of business directories while also suppressing and getting rid of duplicate listings & inaccurate listing information, and they do (kind of). First off, it takes their "Knowledge Manager" an abnormally long time to update all of your owned channels (website, social pages, etc...) & only does so in chunks arbitrarily. This makes it tough for search engines to know what info to show as valid in search. Secondly, they claim that they eliminate duplicate content. This is a flat-out mistruth. They do not eliminate it, they mask it or hide it behind a 302 redirect tag which will work fine for as long as you keep paying your subscription. However, the moment you decide to terminate your contract with Yext they remove those 302 redirect tags and all that "eliminated" duplicate listings content surfaces and plays havoc on your search engine rankings

Antwort des Softwareanbieters

von Yext an 3.12.2018

We strive serve you with the highest quality products. Thank you for the positive things you shared about Yext. I also apologize for the confusion on the how our product works.

When you update your digital knowledge in the Yext Knowledge Manager we supply it to publishers immediately through direct API connections. Most will update in real time. When it doesn't, they determine the speed that it updates but it is available to them the moment you submit them.

Our duplicate suppression tool suppresses inaccurate listing data by deactivating the duplicate listings. We do not claim to eliminate them. You can learn more here: https://www.yext.com/resources/yext-knowledge-center/duplicate-suppression/

When you cancel your subscription, Yext no longer sends your digital knowledge to the sites in the Yext Knowledge Network. Afterwards, your info becomes subject to the normal data compilation process of each publisher, which may result in your data and content changing over time.

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