Wer nutzt diese Software?

Cayan is the leading provider of payment technologies that give businesses a competitive advantage. From intuitive and reliable credit card processing to integrated customer engagement solutions, we continually develop new ways for businesses to unlock the power of payments.

Durchschnittliche Bewertung

33 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Cayan
  • https://www.cayan.com/
  • Gegründet 1998

Über Cayan

Cayan has the small to mid-size business owner in mind. Not only do they work out customized solutions for each business, but they do not charge companies to start their credit card processing services, do not lock a company into a contract or charge cancellation fees if business owners decide to change processors or go out of business. If you should find a company offering the same services at a lower cost, Cayan will pay you $100.

Cayan Funktionen

  • ACH Scheck-Transaktionen
  • Belegdruck
  • Bitcoin-kompatibel
  • EC-Karten-Unterstützung
  • Geschenkkarten-Management
  • Integration von Zahlungsabwicklungsdiensten
  • Mobile Zahlungen
  • Online-Zahlungen
  • Unterschriften-Erfassung
  • Verkaufspunkt POS-Transaktionen
  • Wiederkehrende Abrechnung

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Die hilfreichsten Reviews für Cayan

Steer Clear of Cayan

Bewertet am 13.11.2019
Verifizierter Rezensent
Business Manager
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We've realized that there are many credit card processing and merchant services software options that are not only far superior to Cayan, but are also much less expensive for business owners as well. Both PayPal Here and Square are much easier to use, offer user-friendly mobile apps, and offer inexpensive (or even free) mobile card readers.

Vorteile: Cayan's merchant solutions and sales software is honestly one of the worst platforms I've ever worked with in terms of overall usability, data and reports generation, and UI. However, we were able to effectively schedule recurring payments for customers paying their balance in installments without having to create or setup invoices, etc.

Nachteile: Cayan's biggest drawback is its UX and UI, not to mention its lack of features. It is very "bare bones" in terms of its UI. Also, the lack of a Cayan mobile app is a huge drawback in an age in which SMB owners can practically run, market, and manage their businesses completely on a smartphone and/or tablet device. Beware of Cayan's chargeback/disputed transactions procedures--rarely did we receive adequate notice about a customer chargeback or dispute needed to successfully resolve chargebacks and often disputed transactions resulted in funds being removed from our checking account without notification--or we would receive a notice in the mail after the fact, which had potentially harmful financial consequences for our business finances...

Never have to think about it,

Bewertet am 5.12.2017
Robert C.
Owner
Verpackung und Container, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: With the Cayan system it makes our card processing very easy. The end of the month balancing is quick and easy. Makes bookkeeping an ease.

Vorteile: When it is integrated with your POS system as mine is, its a breeze to operate. The reporting is very well organized which makes bookkeeping very easy. Customer Service is spot on. Very professional and has always replied to any inquire.

Nachteile: The system is integrated with our POS system and it works seamlessly. If I had to pick one thing, it would be if there is an issue you are not sure if it is the POS system, Cayan or a network issue.

the process could not be easier

Bewertet am 15.12.2017
Kate L.
Vice President
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: fast!

Vorteile: The Genius machine works great. Our money is deposited the next day. Awesome. I also recommend having Swipe and an I-pad with a data plan as a back-up. It's saved us when we had internet problems without missing a beat.

Nachteile: I wish it wasn't a separate machine that takes up counter space. Maybe in the future it can be integrated into our POS software (Keystroke)

great service

Bewertet am 14.12.2017
Val T.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: cloud based system

Vorteile: easy to use and it integrates with the sites that are needed. like the integration with the vendors and the smartetailing integration as well.

Nachteile: wish it would create min and max suggestions based on sales data. would like to see less changes and more communication with the retailer. Would like the system to be faster and not to deteriorate during busy times

very good always helpful

Bewertet am 20.1.2018
Butch T.
owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A fast and efficient program with help quickly if I need it.

Vorteile: I don't have much trouble with it. It works well, and customer service is prompt and very helpful whenever I need help

Nachteile: I would like the signature part taken off so people would not have to sign with every purchase as long it would still work

Lies weitere Bewertungen