Printlogic

Printlogic

Kommentare: Working with rep and his team has been nothing short of first class. We had been using shuttleworth of 18 years and moving to a new platform was a major move for us. Getting the data imported to Printlogic went without any issues. We give a 30 day change over period to allow for any issues that might arrive but wasn't needed. On going features are been added to the system and customer support is always on hand to help.

Vorteile:

Ease of use and value for money. The wizard style quoting makes it easy for all levels for staff .

Nachteile:

Might no have all the functionality of over print management system but is reflected in the cost

Printlogic - Great value and amazing support

Kommentare: Our overall experience has been a great one. From the onboarding call(s) to the training sessions, [SENSITIVE CONTENT], and all the developers have done an amazing job of getting us set up and making it clear that they will customize as many options as possible to set things up the way we like it. We are still somewhat evaluating the software and haven't fully committed to it, but I'm confident that we can make the complete switch to PrintLogic and use it as our main MIS software to help the company run smoother.

Vorteile:

The overall design of the app is nice and clean. There is a ton of customization available and the team at PrintLogic has been unbelievable in terms of support and are always quick to respond. I have yet to see this level of service with any other company, especially not when it comes to software. They are constantly adding new features and it is clear that they truly value their customers and what they are looking for. They are quite adamant about customizing everything so that it meets our needs, despite the smaller size of our company.

Nachteile:

There are a lot of features related to offset/litho printing that do not relate to our (Mostly wide-format vinyl/sign printing) industry, and some features & wording are not required or useful. I understand that this software is geared towards several different printing industries but it would be nice to have the option to remove all features and wording related to offset/litho printing. There are some quirks when it comes to material calculations but we're still in the early stages of setting it up and user error is usually the cause for most of our confusion. Exporting the data so it can be brought into Quickbooks Desktop has been a bit confusing, but I'm confident that we can get it sorted out. Direct integration with QBD would be nice but I understand they can't possibly cover all the possible integrations that clients might need.

Good value for money and easy to use but could be much improved

Kommentare: Initial Sales Team - excellent
Training / deployment - good
Support team - lacking in adequate communication (would prefer to have designated phone/account contact)
Ongoing training or follow up - poor

Vorteile:

The central storage of information in one application was a massive asset to us, and the overall the system is well laid out and easy to use. We are now very happy with our documents etc and overall happy with PL. *We think PL should volunteer some follow up training after 3 or 6 months of deployment so Users can improve and use the system to its full capability.

Nachteile:

1. Some of the features simply don't work. example entering Manual Items on a quote. When you enter a first item, it will pull in the correct pricing from the pre-loaded Items pricelist, but if you go back into that quote and 'add Manual Items' it pulls a price out of nowhere, sometimes €100s different. 2. There is a significant gap in the Costed Quote area re using Mixed stocks. eg the industry standard for all production booklets is 150gsm silk inserts, and a 300gsm silk cover, it is not possible to provide an accurate quotation for this as PL will not allow you to print and bind mixed stocks in the same quote column. 3. The garment/embroidery quote option is something we would like to use more but find it very complicated and confusing. Perhaps we need more training. 4. The inability to be able to 'Pricecard' or Pricelist industry standard items such as 500 Business Cards or 100 A4 flyers etc, makes the stock/purchase part of the application obsolete as selling these producst does not remove stock from your central file, it needs to be manually put in as Wastage, which most accountants/bookkeepers/owners would never accept. 5. We had hoped to use the Web2Print feature of PL and link it to our software but to me that link needs to be improved before we could develop it further (see point 4 above).

Snap Limerick Review

Vorteile:

Ease use for manual quotes. Ease of implementation

Nachteile:

Difficulty in setting up costed quotes Poor ability to customise reports Restricted WIP reporting options Weak CRM functionality Online Ordering portal clumsy & restricted More options for customer to customise elements would be useful

A saviour to our print business

Kommentare: The business has experienced significant turnover growth. We can actively pursue outstanding invoices, and our sales team is empowered to follow up on quotations.

Vorteile:

We employ PrintLogic as an integral tool within our accounting operations, utilising it for managing outstanding invoices and generating new ones. Additionally, PrintLogic facilitates the quoting process to present clients with pricing information seamlessly, a capability accessible to all members of our staff. Subsequently, our sales team leverages the platform to follow up on pending quotes and pursue outstanding payments. This consolidation of functionality allows for a cohesive collaboration across all departments within our organisation.One of the standout features we appreciate about PrintLogic is its ability to provide insights into our top paying customers, among other valuable data. This platform not only empowers us to generate comprehensive sales reports but also maintains a comprehensive client database, thereby serving as a valuable resource for our sales team.

Nachteile:

We have found no drawbacks to the product; it operates seamlessly.