Printlogic

Vorteile: We are currently using the works order and invoicing modules, and will progress to purchasing in the next few months. Information on job status and relevant documentation such as delivery notes and invoices are easily accessible. The ability to email these documents plus other attachments is very useful. Copying previous works orders to create new orders, and the ability to switch the information over to another customer is straight forward. Numerous reports are available covering all aspects of Sales, Production and Accounts.

Nachteile: The software is primarily designed for printers, and as a finisher/POS and box maker we have had to adapt to system to work for us. For a user, some of the operations are not intuitive.
Printers tend to use job lot pricing and orders are usually made and delivered in 1 lot. We use job lot pricing, but also per 1,000, and each, which the system does not cater for. We also deliver some jobs over a period of months and so require part invoicing, and on some work will charge for overs, or reduce the cost of the job is short. The system does not cater for this, and although there are ways around this problem, it requires more input by the administrator. For example, if a job is entered as 20,000 copies @ £2000 i.e. £100 per 1,000 and only 18,000 are produced, we would invoice @ £1800. To do this the order quantity needs to be amended to 18,000, otherwise, when completed the invoice would be produced @ £2000. This however leaves the customer record at 18,000 ordered which is incorrect.
With regard to the estimating, we do not currently use this module as it does not lend itself to our operation. This will take considerable adaptation to work for predominantly bespoke sizes of materials products and the various pricing structures we use.

Kommentare: I found Printlogic on the Capterra website and after reading the reviews I contacted them that evening. The following morning I had a call back and a demo scheduled for that same afternoon. After a 30 minute demo I was sold and the rest is history! We pride ourselves on our customer support but the Printlogic team have exceeded even my high expectations from the initial call right through to on-going daily support.

Vorteile: Moving from manual quotes using multiple spreadsheets and good old fashioned pen and paper, Printlogic has been a game changer for us! It's incredibly user friendly and the support team behind the software are nothing short of incredible! It takes a little while to plug in all of the data (stocks, costs, machines, finishing options etc) but once it's all in, quotes are easy and super fast to generate. I love the fact multiple quantities and options can be included because this is request we get an awful lot due to the large number of finishing options and stocks we offer. I also love that customers can confirm orders via a link in their email and approve proofs online. The support team have been awesome tackling all of my requests for changes or customisation so it works exactly the way we need it to. The proofing system is quick and easy and the job management section has enabled us to improve efficiency and ditch our studio white board! We offer a lot of bespoke finishing options and have been able to build everything in so it can be quickly and easily costed up by any member of staff. Quotes are going out to customers faster which means we're securing more orders, jobs are going out quicker thanks to better job management and we're making less human error mistakes thanks to the works dockets being generated automatically rather than by hand. All in all I couldn't be happier and am so pleased I found Printlogic. At it's price point it is amazing value for money.

Nachteile: The proofing system wasn't ideal for us initially, however Printlogic customised it for us and in the process saved us a lot of money having a custom proofing system built.

Kommentare: Well it was a transformation for my business going from paper based handwritten job docket and POs to an online digital system.

Vorteile: I have been using Printlogic for about 13 years now, it was the first online print Business Management System that I used. Previously I would have been using excel to track jobs and had no proper system for quoting so the adoption of Printlogic was a transformation for my business.
I have not used any others so am not able to compare. The system does almost everything that we require and over the years when we have wanted changes or bespoke features done the Printlogic team have generally been able to do them. Customer support has improved in recent years.

Nachteile: Due to the the nature of the platform the system is built on it is not seem possible to get pop-up alerts/reminders - this would be a very useful feature. There are a few small glitches with the system and peculiarities that we need to be aware of, though I think most of these relate to bespoke features that have been added just for us.
Like all other IT support teams that I have dealt with, Printlogic are also guilty of rarely alerting us when issues have been resolve or when improvements and additions have been made.

Kommentare: Over it serves out business very well. Only a few issues but with further developments this could be a market leader.

Vorteile: This software is fast to use and with a little knowhow gives fast reliable estimates. It is versatile and has many many features. I also like the way it integrates with our sage software.

Nachteile: Printlogic could do with some more development in the user interface, for example being able to add one off paper prices to existing paper when you have a large clip. Also in the back end it would be very useful to be able to search for a specific paper at the moment you have to scroll down a long list. My final small grip is that when creating the estimate it would be handy to have the ability to clone data already entered into the same estimate for example if a client asks for prices on two different materials you either have to enter all the workings again to keep in the same estimate of create a second quote. Some of the ways it works out the math on stocks are not always accurate normally when not working with the standard SRA2 sheet size.

Kommentare: Overall our experience has been very favourable. The system is quick and easy to use and we find we have much more time for the core business due to the streamlining of the administration.

Vorteile: The instant realisation that this system was very easy to use and navigate.
After much deliberation over new software systems we plumped for Printlogic and immediately found it to be much more flexible than the old bespoke system that we had been using.
The set up was minimal and the support from the staff was top notch.
When we have encountered a problem it has been rectified in a timely manner.
I also like the fact that there are continual upgrades.

Nachteile: Having previously had an integrated accounting system we needed to adjust to the limited accounting that this system provides. However, this is easily remedied as you can link to an accounting package if you need a more in-depth solution