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Fusion
Was ist Fusion?
Das Flagship-Produkt Fusion hilft Anlagenbetreibern und Front-Line-Mitarbeitenden bei der Verwaltung ihrer Freizeiteinrichtungen und unterstützt auch eine Vielzahl von Onlineservices. Von der Mitgliedschaftsverwaltung über das Auschecken von Geräten bis zum Steuern des Zugangs zu verschiedene Einrichtungen. Fusion ist eine All-in-one-Lösung, die eine umfassende Suite von Point-of-Sale-, Berichterstattungs- und Kommunikationstools umfasst. Die neuesten Produkte von InnoSoft sind die mobile App FusionGO und die Sportliga-Managementsoftware FusionIM.
Wer verwendet Fusion?
Fusion wird von Campus-Freizeitzentren, Gemeinden und Wassersportzentren in Kanada, den USA und Europa verwendet.
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Bewertungen über Fusion
Campus Recreation software that checks all the boxes
Kommentare: We have been a customer of Innosoft Fusion since 2013, and have been extremely happy with the Suite of Software for Campus Recreation, having watched it develop and improve with each release. As a tier 1 University with 40000 students, we have about 6000 daily access events at 4 separate facilities. In addition we have up to 500 unique Program Registrations, 700 Equipment Issue transactions and dozens of in-person or online membership renewals. We have an average of 100 daily visits to our web portal viewing program offerings, and during the late Spring this increases to 1000 unique visits for Swim Lesson registration. Innosoft Fusion handles the traffic seamlessly, and the user experience is such that there is little need for Rec Center IT support. During this time we have also developed a close relationship with Innosoft, such that we consider ourselves a partner in each other's success.
Vorteile:
This software centralized a number of legacy and one-off applications, such as Memberships, Locker Sales, Facility Access and Equipment Issue into a single suite that is easy to maintain and update.
Nachteile:
I have some outstanding support issues that still have not been fully addressed.
User Friendly Fusion!
Kommentare: Overall, Fusion has been excellent for Missouri State University. I attended their first Fusion Summit which was a wealth of information. It has been easy to learn, easy to train others and the user manuals are easy to get to for general questions. Did I mention the support staff was great?
Vorteile:
It is user friendly, works great with our University Banner system and the support staff are excellent. Continual updates and new releases of modules are a great benefit too. Reports are easy to get and it is easy to request enhancements and regular support tickets too.
Nachteile:
Compared to the software we had before, not much to dislike. If there have been issues, the staff have worked with me and/or our Computer Services department to get everything resolved as quickly as possible.
FUSION
Kommentare:
As a Recreation Management Software Fusion offer more than most competitors. The registration and portal are easy for members and staff alike.
I would like to see the facility side of things flushed out to make the functionality more robust.
The customer service side of things is great - quick responses to concerns to try to sort out the true problems.
Vorteile:
-easy to use -intuitive -training of staff quick and straightforward -customer facing - easy to set up accounts and register for programs
Nachteile:
-facility booking/rentals - not very robust, many areas lacking -rental agreements are cumbersome and difficult to adjust
Helpful Software System for Fitness and Wellness!
Kommentare: I am able to easily access reports in a timely fashion. The software allows me to use more time on other job responsibility and less on crunching numbers to obtain reporting information.
Vorteile:
I appreciate the ability to capture reporting information for personal training and other FitWell services, like Massage and fitness events.
Nachteile:
I enjoy the software. It works well for my needs. I learned a lot of helpful tools to use at UC Riverside, like invoicing, and online purchasing options for personal training services. I look forward to adding services to our UC Riverside Fusion program.
FUSION AT MSU
Kommentare: FUSION is a dedicated company that continues to grow but not out price university recreation budgets. With their current leadership, they should stay at the top of the ladder with the best rec software and campus solutions.
Vorteile:
It is the BEST software for rec centers. It's always evolving and the staff are very receptive to new ideas and updates.
Nachteile:
It sometimes doesn't offer exact solutions for our needs, however the company is very receptive to suggested growth and has grown and continues to grow its product to accommodate its clientele.
